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NPE: Provide Protected Newbie "Zone" similar to WoW's

First post
Author
stoicfaux
#1 - 2014-07-12 13:58:35 UTC
Goal
Improve new player retention by making the "newbie" systems much more sheltered, similar to how WoW does their newbie zones, thus enabling new players to learn the basics of the game with less risk of them getting "extremely surprised" by EVE's older players and game mechanics which then discourages them from subscribing.

Additionally, by clustering all the newbies in one area, the NPE help/retention/CSR teams are more focused and efficient, which, in theory, leads to new players subscribing to EVE.

Source: http://themittani.com/content/traffic-control-newbie-zone
Quote:

Make a Jovian newbie zone. Shove ALL the newbies in it instead of scattering them across the galaxy. Stick a gate out to the real New Eden once they pass their tutorials. Turn player aggression off in that zone, because Nanobots, Jovians, or Jovian Nanobots ...

...

So we have our gated newbie zone. You don't let any non-newbie players access that area. When our nice safe newbie finishes his tutorial which hands him a few basic ships and modules and shows him the ropes, Jovian Nanobots teleport all the [stuff] in his newbie station hangar into a station on the other side of the zone's exit gate. You make sure before the newbie gets out of the Jovian Nanobot Playground that he understands that once he leaves the tutorial area, the gloves are off and that Eve Is Mean. Done and done.

Meanwhile, CCP can then use its ISD team, GMs, customer service reps or whatever to focus all their efforts on that zone, where all the real new players are. They can handhold the newbies, answer questions, and try to retain players in a hands-on way, rather than the current system where they have to hope a new player asks for help in the existing in-game newbie help channel rather than just uninstalling while rolling their eyes.


Pon Farr Memorial: once every 7 years, all the carebears in high-sec must PvP or they will be temp-banned.

afkalt
Republic Military School
Minmatar Republic
#2 - 2014-07-12 14:08:45 UTC  |  Edited by: afkalt
It's a good idea. I'd add to this, that in such a zone and ONLY in such a zone that agents reward "boosters" to give people a leg up on skills. Hard coded, fixed into certain core skills to cut down on day 1 waiting. Make it clear this is an exception and just to get them on the road.

This is related to solving the issues I describe in posts https://forums.eveonline.com/default.aspx?g=posts&m=4783128#post4783128 and https://forums.eveonline.com/default.aspx?g=posts&m=4783177#post4783177


Edit: I wouldn't use THAT game as a comparison point, people instantly nerdrage and veer offtopic at any comparisons - even if useful and valid.
w3ak3stl1nk
Hedion University
#3 - 2014-07-12 14:20:11 UTC
Rookie systems are protected isd isn't always there though. And newbies don't always know to report griefing.

Is that my two cents or yours?

Rayzilla Zaraki
Yin Jian Enterprises
#4 - 2014-07-12 14:25:41 UTC
When High Security space is not enough.

Cripes.

Gate campers are just Carebears with anger issues.

Alvatore DiMarco
Capricious Endeavours Ltd
#5 - 2014-07-12 14:48:43 UTC
OP is trolling, right?
afkalt
Republic Military School
Minmatar Republic
#6 - 2014-07-12 14:54:38 UTC
New players are new money. Money is EVEs true life blood. I don't understand why anyone would be opposed to a limited, temporary gated concession area to further the game in the long run.

"You catch more flies with honey than vinegar"

Getting "into" eve doesnt need to be like the special forces selection Blink
Christopher Tsutola
State Navy
#7 - 2014-07-12 14:55:49 UTC
Here's an idea you go back to ridding your theme park rides in WoW and we will play over here in our sandbox ok?
Christopher Tsutola
State Navy
#8 - 2014-07-12 14:58:41 UTC
afkalt wrote:
New players are new money. Money is EVEs true life blood. I don't understand why anyone would be opposed to a limited, temporary gated concession area to further the game in the long run.

"You catch more flies with honey than vinegar"

Getting "into" eve doesnt need to be like the special forces selection Blink




This isn't how eve works and doing something like this would just make the misconception new players have to worsen. you give a PvP free zone for new players then the players who join into to that will expect there to be other areas in eve that are like this. that will lead to a push to have more areas like this such as no pvp in .8+ then .6+ then no PvP in HS this would kill the sandbox
Kaerakh
Obscure Joke Implied
#9 - 2014-07-12 14:59:30 UTC
Alvatore DiMarco wrote:
OP is trolling, right?

I know right? It's like there's already a rule for this... Nah, I'm sure there's no rule for the protection of rookies in rookie systems. I'm sure such a despicable game such as this that has so many helpless players that live in fear of the big bad nullsec and evil gankers doesn't have a section for properly identifying griefing.

Kaerakh achieved "About 69,100 results (0.28 seconds)" with a simple search utilizing an obscure grouping of words such as, "EVE rookie system rules"
afkalt
Republic Military School
Minmatar Republic
#10 - 2014-07-12 15:07:04 UTC
Christopher Tsutola wrote:
afkalt wrote:
New players are new money. Money is EVEs true life blood. I don't understand why anyone would be opposed to a limited, temporary gated concession area to further the game in the long run.

"You catch more flies with honey than vinegar"

Getting "into" eve doesnt need to be like the special forces selection Blink




This isn't how eve works and doing something like this would just make the misconception new players have to worsen. you give a PvP free zone for new players then the players who join into to that will expect there to be other areas in eve that are like this. that will lead to a push to have more areas like this such as no pvp in .8+ then .6+ then no PvP in HS this would kill the sandbox


I have more faith in CCP than to do that.

People are focusing on the caging and the safety and ignoring that it would allow concentration of resources to assist and answer questions and THAT is actually the important thing.

The cage isnt to keep US out, it's to keep THEM in.


It doesnt matter how much people want it to be, EVE isnt SPARTA!!!!!!!!!!!! and new blood is the most important thing in the game, bar nothing. Getting it in in a manner that doesnt interfere TOO badly is critical. New people tell their friends, what do veterans do?
Daichi Yamato
Jabbersnarks and Wonderglass
#11 - 2014-07-12 15:17:36 UTC  |  Edited by: Daichi Yamato
how long do they stay there?
do new players get shot up and griefed in that time period? probably not.

Though i see merit in consolidating ISD efforts

EVE FAQ "7.2 CAN I AVOID PVP COMPLETELY? No; there are no systems or locations in New Eden where PvP may be completely avoided"

Daichi Yamato's version of structure based decs

Scout Vyvorant
Doomheim
#12 - 2014-07-12 15:18:14 UTC
Either a gated zone or a zone where shooting each other is not permitted regardless of security setting or active wars.

Make these system unable to host any PoS, set for the future expansion Crius the system index setting to 15% default with rookie items worth zero (meaning the setup cost is zero) and class 1.0 sec minerals (Veldspar only).

I see only upsides to this idea, no downsides, unless you plan to go gank or harass new players.
Christopher Tsutola
State Navy
#13 - 2014-07-12 15:22:13 UTC
afkalt wrote:
Christopher Tsutola wrote:
afkalt wrote:
New players are new money. Money is EVEs true life blood. I don't understand why anyone would be opposed to a limited, temporary gated concession area to further the game in the long run.

"You catch more flies with honey than vinegar"

Getting "into" eve doesnt need to be like the special forces selection Blink




This isn't how eve works and doing something like this would just make the misconception new players have to worsen. you give a PvP free zone for new players then the players who join into to that will expect there to be other areas in eve that are like this. that will lead to a push to have more areas like this such as no pvp in .8+ then .6+ then no PvP in HS this would kill the sandbox


I have more faith in CCP than to do that.

People are focusing on the caging and the safety and ignoring that it would allow concentration of resources to assist and answer questions and THAT is actually the important thing.

The cage isnt to keep US out, it's to keep THEM in.


It doesnt matter how much people want it to be, EVE isnt SPARTA!!!!!!!!!!!! and new blood is the most important thing in the game, bar nothing. Getting it in in a manner that doesnt interfere TOO badly is critical. New people tell their friends, what do veterans do?


no but you can't give them one set of rules to learn the game then remove them and there are places for rookies to go and learn the game w/o being babied EvE-Uni BRAVE ect as well as the rookie help channel and as many have pointed out the rookie starter systems are already protected
Christopher Tsutola
State Navy
#14 - 2014-07-12 15:24:17 UTC
Scout Vyvorant wrote:
Either a gated zone or a zone where shooting each other is not permitted regardless of security setting or active wars.

Make these system unable to host any PoS, set for the future expansion Crius the system index setting to 15% default with rookie items worth zero (meaning the setup cost is zero) and class 1.0 sec minerals (Veldspar only).

I see only upsides to this idea, no downsides, unless you plan to go gank or harass new players.



you just described what the rookie systems already are.
afkalt
Republic Military School
Minmatar Republic
#15 - 2014-07-12 15:28:01 UTC
Christopher Tsutola wrote:
afkalt wrote:
Christopher Tsutola wrote:
afkalt wrote:
New players are new money. Money is EVEs true life blood. I don't understand why anyone would be opposed to a limited, temporary gated concession area to further the game in the long run.

"You catch more flies with honey than vinegar"

Getting "into" eve doesnt need to be like the special forces selection Blink




This isn't how eve works and doing something like this would just make the misconception new players have to worsen. you give a PvP free zone for new players then the players who join into to that will expect there to be other areas in eve that are like this. that will lead to a push to have more areas like this such as no pvp in .8+ then .6+ then no PvP in HS this would kill the sandbox


I have more faith in CCP than to do that.

People are focusing on the caging and the safety and ignoring that it would allow concentration of resources to assist and answer questions and THAT is actually the important thing.

The cage isnt to keep US out, it's to keep THEM in.


It doesnt matter how much people want it to be, EVE isnt SPARTA!!!!!!!!!!!! and new blood is the most important thing in the game, bar nothing. Getting it in in a manner that doesnt interfere TOO badly is critical. New people tell their friends, what do veterans do?


no but you can't give them one set of rules to learn the game then remove them and there are places for rookies to go and learn the game w/o being babied EvE-Uni BRAVE ect as well as the rookie help channel and as many have pointed out the rookie starter systems are already protected


If that works so well, why is there such a chronic new player problem?

You think CCP are trying to address a problem that doesnt exist? Businesses don't do that.


Why so against controlled learning conditions?


Man, the old players have forgotten so much about being new.
Kaerakh
Obscure Joke Implied
#16 - 2014-07-12 15:30:23 UTC
Christopher Tsutola wrote:


no but you can't give them one set of rules to learn the game then remove them and there are places for rookies to go and learn the game w/o being babied EvE-Uni BRAVE ect as well as the rookie help channel and as many have pointed out the rookie starter systems are already protected


I'll go a step further and recommend BRAVE since they at least partake in sov warfare and can teach newbies how that works in addition to what they both cover. Plus, I often feel like when I'm talking to EVE Uni players they still haven't figured out how it all works. BRAVE has never given me the same overly pretentious whitewash about passing "classes" that EVE Uni players are always on about, but those last two points are more opinion than legitimate points.
Christopher Tsutola
State Navy
#17 - 2014-07-12 15:37:20 UTC
Kaerakh wrote:
Christopher Tsutola wrote:


no but you can't give them one set of rules to learn the game then remove them and there are places for rookies to go and learn the game w/o being babied EvE-Uni BRAVE ect as well as the rookie help channel and as many have pointed out the rookie starter systems are already protected


I'll go a step further and recommend BRAVE since they at least partake in sov warfare and can teach newbies how that works in addition to what they both cover. Plus, I often feel like when I'm talking to EVE Uni players they still haven't figured out how it all works. BRAVE has never given me the same overly pretentious whitewash about passing "classes" that EVE Uni players are always on about, but those last two points are more opinion than legitimate points.


very true but i did recommend BRAVE and the reason i recommended EvE Uni as well is because of the different styles
Darek Castigatus
Immortalis Inc.
Shadow Cartel
#18 - 2014-07-12 15:38:47 UTC
I cautiously support this, more for the ease of education aspect than anything else. Its much easier to tell a bunch of people stuff they need to know when you know exactly where they'll be after all.

Pirates - The Invisible Fist of Darwin

you're welcome

Kaerakh
Obscure Joke Implied
#19 - 2014-07-12 15:40:25 UTC
Christopher Tsutola wrote:
Kaerakh wrote:
Christopher Tsutola wrote:


no but you can't give them one set of rules to learn the game then remove them and there are places for rookies to go and learn the game w/o being babied EvE-Uni BRAVE ect as well as the rookie help channel and as many have pointed out the rookie starter systems are already protected


I'll go a step further and recommend BRAVE since they at least partake in sov warfare and can teach newbies how that works in addition to what they both cover. Plus, I often feel like when I'm talking to EVE Uni players they still haven't figured out how it all works. BRAVE has never given me the same overly pretentious whitewash about passing "classes" that EVE Uni players are always on about, but those last two points are more opinion than legitimate points.


very true but i did recommend BRAVE and the reason i recommended EvE Uni as well is because of the different styles


Oh, I didn't mean to suggest you didn't. I just meant to point out which one I thought was a better education for new players.
Christopher Tsutola
State Navy
#20 - 2014-07-12 15:40:45 UTC
afkalt wrote:
Christopher Tsutola wrote:
afkalt wrote:
Christopher Tsutola wrote:
afkalt wrote:
New players are new money. Money is EVEs true life blood. I don't understand why anyone would be opposed to a limited, temporary gated concession area to further the game in the long run.

"You catch more flies with honey than vinegar"

Getting "into" eve doesnt need to be like the special forces selection Blink




This isn't how eve works and doing something like this would just make the misconception new players have to worsen. you give a PvP free zone for new players then the players who join into to that will expect there to be other areas in eve that are like this. that will lead to a push to have more areas like this such as no pvp in .8+ then .6+ then no PvP in HS this would kill the sandbox


I have more faith in CCP than to do that.

People are focusing on the caging and the safety and ignoring that it would allow concentration of resources to assist and answer questions and THAT is actually the important thing.

The cage isnt to keep US out, it's to keep THEM in.


It doesnt matter how much people want it to be, EVE isnt SPARTA!!!!!!!!!!!! and new blood is the most important thing in the game, bar nothing. Getting it in in a manner that doesnt interfere TOO badly is critical. New people tell their friends, what do veterans do?


no but you can't give them one set of rules to learn the game then remove them and there are places for rookies to go and learn the game w/o being babied EvE-Uni BRAVE ect as well as the rookie help channel and as many have pointed out the rookie starter systems are already protected


If that works so well, why is there such a chronic new player problem?

You think CCP are trying to address a problem that doesnt exist? Businesses don't do that.


Why so against controlled learning conditions?


Man, the old players have forgotten so much about being new.


What i remember about being new? having my tutorial star off with me getting shot at, after that i grabbed a yellow can out side a station un-dock (something no longer permitted in rookie systems) and CCP is aware that the is a new player issue but they are also aware that the ones who stay stay for years because it is an experience not found in other games to not only be aloud to scam and gank but to be encouraged to do so.
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