Macintosh

A few days ago, while playing EVE, my Macbook Pro locked up.. forcing me to do a hard shutdown. Subsequently, when I attempted to to log back on, my computer got stuck at the 'Authenticating' screen.

I cleared my cache and ran the Eve Repair Tool, to no avail. When I submitted a ticket, I was advised to remove the game entirely and reinstall, of which I did. The game ran for 1 day. The following day, upon attempting to log on, the game locked up again on 'Authenticating' screen.

I have AGAIN removed Eve from my computer, and reinstalled it... and yet.. the client STILL LOCKS UP at the 'authenticating' screen. I waited over 4 minutes, hoping that it would work itself past the screen.

EACH TIME this happens, I have to:

1. Do a hard shutdown of my Macbook Pro, as it is entirely locked up
2. clear cache, run Eve repair tool
3. remove Eve entirely
4. spend a half hour to hour reinstalling Eve Online.

This is now the SECOND DAY in a row I have been unable to log on, after wasting 2 hours or more trying to fix this apparent server/client issue. I do not understand why CCP cannot seem to provide a stable gaming platform, why they act as if they don't know that these problems exist.. even though there are representatives IN THE FORUMS, or why they cannot seem to do QA on their patches before they unleash them upon their loyal, paying, customers.

These server and client issues are NOT NEWS... they happen ALL THE TIME... documented and chronicled on CCP's own forums!

My message is this: at some point... dealing with client and server issues on a consistent basis, for PERSISTENT problems, causes the value CCP provides to diminish to a point that it is simply no longer worth our time, effort, and aggravation. EVE Online is a brilliant and epic game, to be sure... I am a 3-year old player and love the game... but constantly having to deal with these quality issues is deleterious to my overall experience. I have already cancelled my other subscription.

So, I am obviously very frustrated. I am asking CCP to FIX this problem, to VETT their patches BEFORE they release them, and for any of my fellow players to advise me on any workarounds they may have found with regards to the Authenticating screen locking up.

If you have this problem as well, please reply so that it is on record, and file a petition with CCP, as I already have. Thank you in advance.

Having this problem as well