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Black Screening - video card not engaging after patch

Author
Jaysen Larrisen
Caldari Provisions
Caldari State
#1 - 2014-06-16 14:07:10 UTC
Anyone else getting the black screen after you launch from client still?

I can't get my Mac desktop to run EVE anymore and it's a bit frustrating. Seems like the video card just disengages after launch; i can hear the sounds in the back ground when you mouse of character select tiles an the response when you click them.

At first I thought it was simply hard freezing then through some experimenting and trial and error found it looks like the video card. It goes Full screen so it's a real pain in the neck. I have to restart to get my screen back.

I saw last week some folks had issues with it so I wanted to check with the Mac tribe to see if anyone's still getting this.

"Endless money forms the sinews of War" - Cicero

Biomassed - Dust & EVE Podcast

Twitter - @JaysynLarrissen

DaCheat
ElitistOps
Deepwater Hooligans
#2 - 2014-06-29 15:29:48 UTC
Yes a lot of us are having this issue with no fix in site...

OS: Windows 10 Home

Motherboard: MSI Z97A Gaming 7(MS-7916)

CPU:  Intel Core i7-4790K @4.00 GHz

GPU:  GeForce GTX 970

Memory:  16GB

Jaysen Larrisen
Caldari Provisions
Caldari State
#3 - 2014-06-29 16:07:42 UTC
DaCheat wrote:
Yes a lot of us are having this issue with no fix in site...



GM support team hooked me up with a fix that worked immediately. See below:




> From GM Akilian @ 2014-06-20 22:26:
> Hello, GM Akilian here again.
>
> See if clearing your preferences folder helps, corrupt settings files can cause problems of this sort under some circumstances. Exit the game and go to The users preference folder is located at: /Users/username/Library/Application support/. In there find the Eve Online folder and rename, move it to another location on your harddrive or delete it. If you have OS X 10.7 the folder might be hidden so you'll need to do the following in order to un-hide it.
>
> 1. Open the Finder, hold down the Option key, and then choose Go > Library.
> 2. Open the Terminal ( under Applications\Utilities ) then type or copy paste the following line.
> chflags nohidden ~/Library/
> After doing this the Library folder is unhidden
>
> To hide it again type this in the Terminal
> chflags hidden ~/Library
>
> Do note that doing this unfortunately clears out all your settings as well as your your bookmark folders, it is thus suggested you rename or move the folder elsewhere to see if this works for you before deleting it. Also note that copying the settings folder or any of it's files back may cause your problems to resurface, this includes the prefs.ini file. If you require further assistance then please update this ticket.
>
> With regards,
> GM Akilian
> CCP Customer Support | EVE Online | DUST 514

"Endless money forms the sinews of War" - Cicero

Biomassed - Dust & EVE Podcast

Twitter - @JaysynLarrissen