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Why are people leaving? and wjhat can we do about it?

Author
Arya Regnar
Darwins Right Hand
#61 - 2014-06-10 15:18:30 UTC
Ved Riru wrote:
Arya Regnar wrote:
Making Eve more like WoW is exactly what is going to kill it.

At least in WoW I can train several characters at once without paying extra for it (training up to a point, rested XP).

Implying character and account mechanics are what's making people quit.

They are just too dumb to enjoy a complex game that Eve is.

EvE-Mail me if you need anything.

Ved Riru
#62 - 2014-06-10 15:45:28 UTC
Arya Regnar wrote:
Ved Riru wrote:
Arya Regnar wrote:
Making Eve more like WoW is exactly what is going to kill it.

At least in WoW I can train several characters at once without paying extra for it (training up to a point, rested XP).

Implying character and account mechanics are what's making people quit.

They are just too dumb to enjoy a complex game that Eve is.

I can feel your epeen is strong!

Among those that quit are people, who are too smart to play Eve. As disengaged customers on the lookout for the best bang for their buck they can quickly understand that in order to freely use the game tools (ships, modules, and everything else) to beat the game or try every option the game has to offer, they have to spend an absurdly long time to train their characters or spend equally absurd amount of money on a trained character. And they just take their money elsewhere. The market wins.

There is nothing complicated about Eve Online. If you can play chess, you can play Eve and succeed. The "God is on the side of big batallions" rule. Add some social interaction to the mix with a sprinkle of "spreadsheets in space" and you have Eve Online in a nutshell.

There are multiple truths in every fact. I protect my truths with a passion.

Mag's
Azn Empire
#63 - 2014-06-10 16:20:17 UTC  |  Edited by: Mag's
Ved Riru wrote:
Arya Regnar wrote:
Making Eve more like WoW is exactly what is going to kill it.

At least in WoW I can train several characters at once without paying extra for it (training up to a point, rested XP).
You can play more than one character at the same time?

On the same account?

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

Ved Riru
#64 - 2014-06-10 16:26:51 UTC
Mag's wrote:
Ved Riru wrote:
Arya Regnar wrote:
Making Eve more like WoW is exactly what is going to kill it.

At least in WoW I can train several characters at once without paying extra for it (training up to a point, rested XP).
You can play more than one character at the same time?

On the same account?

It doesn't go that far in WoW.
Quote:
At least in WoW I can train several characters at once without paying extra for it (training up to a point, rested XP).

You can play more than one character at the same time in Eve? The same account?

There are multiple truths in every fact. I protect my truths with a passion.

Mag's
Azn Empire
#65 - 2014-06-10 16:31:01 UTC  |  Edited by: Mag's
Ved Riru wrote:
Mag's wrote:
Ved Riru wrote:
Arya Regnar wrote:
Making Eve more like WoW is exactly what is going to kill it.

At least in WoW I can train several characters at once without paying extra for it (training up to a point, rested XP).
You can play more than one character at the same time?

On the same account?

It doesn't go that far in WoW.
Quote:
At least in WoW I can train several characters at once without paying extra for it (training up to a point, rested XP).

You can play more than one character at the same time in Eve? The same account?
You said at once, which implied that. But if you meant play one, then log off and then play another I can do that in Eve. As with training.

The difference is I can train more than one character at the same time on the same account in Eve. I can do this whilst playing 1 character that could be earning the ISK that will buy the plex to do it. Can you do that in WoW?

Destination SkillQueue:- It's like assuming the Lions will ignore you in the Savannah, if you're small, fat and look helpless.

SurrenderMonkey
State Protectorate
Caldari State
#66 - 2014-06-10 16:57:15 UTC  |  Edited by: SurrenderMonkey
Just about every thread of this nature that has come up since the FF presentation in question has completely failed to understand the point of the presentation.

Presentation, tl;dr version:

"We have low retention. What we've found is that the people who leave generally fail to get involved in the more engaging, player-interaction aspects of the game, so we're going to try to do a better job of introducing new players to that type of gameplay."

People who post threads like this, tl;dr version:

"They have low retention because of reasons I just completely made up on the spot and they're absolutely true and anyone who disagrees with me is wrong, including the 12 other people who posted threads that were identical to this one, except they identified a completely different reason people leave, so the game must be changed to be the way I want it to be because I'm obviously right even though nothing I've said, barring the low retention rate, was actually mentioned in the presentation to which I am referring."

Your completely bullshit, made-up-on-the-spot reason?

Quote:
Why are players leaving?
they die too much to the big hammer (10X or more then their numbers)


This wasn't in the presentation. You have no data to support that. It's fiction that you're presenting as fact, most likely because it represents some particular pet peeve of yours (every idiot thinks their pet peeve is the most important problem in the game - if Brewlar Kuvakei made this post, it would be about T2 BPOs.).

They actually have VERY high retention among the group of players that "discover" what could be accurately described as the game's "core competency", so what they want to do is steer more new players in that direction, instead of creating WoW in space.

Seriously, am I the only person who watched the ******* presentation? They didn't say, "Yeah, a lot of people leave and boy, we're just completely baffled as to why! Please go start a bunch of threads with your own pointless theories so we can get to the bottom of this truly elusive mystery!" They actually identified the "why" in the presentation.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Xuixien
Solar Winds Security Solutions
#67 - 2014-06-10 17:17:51 UTC
Lidia Caderu wrote:
1. PLEX price is too high.
2. its very boring to pay on mothly basis. At least at every 60 days.

What can be done:
- global PLEX market will lower price.
- minimum game time added is 60 days.

Pleole will stop leaving.


Uh.

It's more boring to grind ISK for PLEX and only have a little bit left over for funsies.

Pay with real money until you're so skilled in EVE you can PLEX with disposable income.

Epic Space Cat, Horsegirl, Philanthropist

Ved Riru
#68 - 2014-06-10 19:21:14 UTC  |  Edited by: Ved Riru
SurrenderMonkey wrote:
Seriously, am I the only person who watched the ******* presentation? They didn't say, "Yeah, a lot of people leave and boy, we're just completely baffled as to why! Please go start a bunch of threads with your own pointless theories so we can get to the bottom of this truly elusive mystery!" They actually identified the "why" in the presentation.


No, you are not alone. I've watched the Eve Keynote, Eve Economy, Eve Manufacturing and god were they boring! I may have watched some other presentations, too. CCP people may be good developers but making a presentation before an audience takes a lot of skill. It needs practice. I for one don't have the skills.

But posting in these threads I pursue my own agenda. In any thread that is fit for that.
I started playing 1.5 months ago or so. Got like 5 chars now. They are fun to play. Economy, ISK, PLEX and all. There is one thing that ruins it all: BLOODY SLOW LEVELLING.

It goes like this.
1a."Wow, that's a cool ship! I want to fly that!"
Or
1b. "WTF, I am getting slaughtered by this mission's NPCs. Maybe I should get a bigger ship? ISIS? No, that's for newbies! Market window will tell me everything!"

2. "Let's see! Now I need these and these skills to fly this thing. Okay. Training window..."
*Comes back later after several days*

3. "May the fun begin! Now I can fly this ship. Time to fit it properly".

4a. *Goes to Eve University Wiki to look up proper fits*
-These fits are primarily for PvP, newb!
- Hmm, okay.

4b. *Goes to BattleClinic*
"Here is a nice fit! Says low skills, L3 missions. Must be the one I need"
*Buys lots of Tier I modules*
"Damn, I cannot fit them. Says I need Weapon Upgrades 3, Electronics Upgrades 4, Emission Control 5, and a bunch of other stuff. I am short of powergrid and CPU. Hmm. Let's install some micro core reactors and that's it. Okay. For now. Training window..."

5. *Comes back a week or two later*
"Now may the fun begin! Take that, rats! Hmm why am I doing such low DPS? Hmm"
*Studies description of weapons, ships, modules, all kinds of wikis, looks up youtube guides which are often out of date*
"Looks like I need Sharpshooter IV, Gunnery V, Medium Rail Specialization III, and... How much time is it going to take, EveMon? 279 days to be a proper pilot? To hell with that! This game sucks!"

So I am trying to get my voice heard. Trying to say that the game could be better for some people if the skill point acquisition was much faster. And no, I am totally not trying to guess why people don't stick with the game. I am just throwing wild guesses and see what sticks. Just trudging uphill face full of snow in the form of accusations that non-Eve players are dumb, 14-year-old who have a way with someone else's mother and stuff like that..

PS: I love how entire post disappears when I click preview Oops

There are multiple truths in every fact. I protect my truths with a passion.

Corraidhin Farsaidh
Federal Navy Academy
Gallente Federation
#69 - 2014-06-10 19:38:02 UTC
Once again I will point out that I was flying level III missions within a month in an algos. That's 30 days of training (249 days less than seems to be quoted often). People are too hung up on being able to blitz through missions and having x million SP. It takes very little time to get all relevant skills for a smaller ship hull to level III then specialize from there.
Egravant Alduin
Ascendance Rising
Ascendance..
#70 - 2014-06-10 19:40:36 UTC
Agree that some people leave this game for a lot of reasons and since i left it for 2 months and i m just logging in sometimes to change skills etc. For me the reason I see it this happening is that I dont find any PVE game at all ,just boring grinding level 4 missions.No story no scenario almost nothing for PVE.
Like it or not people need PVE depth to stay in a game.

Second reason is as you mentioned and other people did that PVP is terrible for a solo player since he will be ganged or abused by more than 2 opponents.(So you either join a big corp or don t PVP at all)

Third reason is that many many people are getting bored of the point and click system since you don t feel like having good control of your ship and joystick support would be great.

Fourth reason is that the jumps and gates are really boring also and the universe should be one and you should use jumps wit your ship and not with gates. and according to ships power fuel etc you would be able to jump farther.

Fifth reason is that the game is controlled by older eve players who don t like changes and they like this game to be stable and not progress .

6th reason is that is supposed to be a sci fi game but I don't see any sci fi in it like aliens,different races than humans,alien unique technology(sleepers is nothing like that) ,artifacts and a lot of other great stuff we see in sci fi movies like star wars and star trek.
(And to that comes my 5th reason where people in here don t want those things to be added|)

7th reason is that most people can t afford to PVP since ships are really expensive to afford if you lose them all the time.Also most people can t PVP in a bigger ship than a frigate solo since they will be ganged 99% and it's really boring all the time fighting in frigates.

8th reason Training skills for months or years to fly a ship that might lose and can't afford it it's a little wasted time.I'm not saying this to change but to be different and give all players the opportunity to fly bigger and more enjoying ships than frigates.

I think EVE it's a good game but can't hold you a lot since it's boring.
As someone in forums of the oldest players in here said EVE is for people that weren't accepted in other MMOs or were bad at them and found EVE.An empty desert for only a few.



Feel the wrath of the GECKO!

Dodgy Bodgy
Doomheim
#71 - 2014-06-10 19:45:53 UTC

Ppl leave because Eve is not playable solo.

Sure you technically can play solo, but it's like watching paint dry.

Eve is not really a "game" it is like a space OS.

The actual game is a social metagame that runs on top of Eve.

So if you don't get involved with other people, then you never really play "the game."

For example when I run the game Battlefield 4, it joins me to a team automatically. Because if they make teams optional, most people are Aspie and can't connect socially to another human being.

People will go thru years of pain to avoid saying hello to another person, that's how dysfunctional most humans are.

So you kind of have to force human interaction, otherwise ppl get bored and leave.
SurrenderMonkey
State Protectorate
Caldari State
#72 - 2014-06-10 19:47:28 UTC  |  Edited by: SurrenderMonkey
Ved Riru wrote:

4b. *Goes to BattleClinic*
"Here is a nice fit! Says low skills, L3 missions. Must be the one I need"
*Buys lots of Tier I modules*
"Damn, I cannot fit them. Says I need Weapon Upgrades 3, Electronics Upgrades 4, Emission Control 5, and a bunch of other stuff. I am short of powergrid and CPU. Hmm. Let's install some micro core reactors and that's it. Okay. For now. Training window..."

5. *Comes back a week or two later*
"Now may the fun begin! Take that, rats! Hmm why am I doing such low DPS? Hmm"
*Studies description of weapons, ships, modules, all kinds of wikis, looks up youtube guides which are often out of date*
"Looks like I need Sharpshooter IV, Gunnery V, Medium Rail Specialization III, and... How much time is it going to take, EveMon? 279 days to be a proper pilot? To hell with that! This game sucks!"



PS: I love how entire post disappears when I click preview Oops


My major takeaway from this:

1. You don't seem to know how to downgrade a fit to match your skills.

2. You apparently - and quite erroneously - believe "being a proper pilot" means "flying a battleship".

3. Your training plan is ****.

  • You're obviously PvP-averse, yet you're training thermodynamics to 5? Really? Why? Overheating is mostly useful in the brief, violent encounters of PvP play. It's rarely significant in PvE, except for the very rare "oh ****" situation. 4 will be more than adequate.
  • Large railgun spec 5? There's a waste of 26 days.
  • You missed Advanced Weapon Upgrades. Have fun fitting a battleship without that.
  • Why train launcher rigging as part of a gallente battleship plan?
  • Gallente battleship skillplan without a single drone skill on it. That's kind of a massive omission.



Is it the game's fault you seem to think you need to jump head first into a battleship? Why not spend some time learning the game first, at least to such an extent that you don't make a Gallente Battleship training plan with zero drone skills?

Here's the problem: You're making suggestions about how the game needs to be changed, but you clearly don't even really grasp, just yet, how the game actually *is*. Your time would be better spent in newbie Q&A.

Just a few posts back you were commenting on how simplistic the game is, and here you have a training plan chock full of rookie mistakes (especially the thing about the drones). I actually agree that it is not that complex of a game, but there is some nuance, and you clearly haven't grasped it yet. ;)

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

ShahFluffers
Ice Fire Warriors
#73 - 2014-06-10 19:51:54 UTC
Ved Riru wrote:
... stuff about skills

How about instead of waiting to have the skills to fit and use what OTHER people say you must fit and use you instead use the given information as GUIDELINES and just get creative with the ships, mods, and tactics you already have available.

The skill system is designed to "throttle" developement so you actually LEARN about what the hell you are doing... so that when you do gain access to "higher level" ships and equipment you...

- realize that bigger and more expensive is not always better and, infact, has diminishing returns in terms of effectiveness.
- will not lose it as easily because you (hopefully) know how to use it right through experience with "cheaper and smaller" variants.
- will not cry as much when you do lose the ship because you should have gotten used to idea of ship loss when working with cheaper stuff.
- learn to specialize rather than generalize
- understand the value of working with others to compensate for your own shortcomings rather than "I need max skills to be effective!"

Also @ Egravant Alduin... you have preconcieved notions about how things "should be" in a game and want EVE to be that way... we get it. EVE will change and adapt just like anything else, but not at the cost of it's integrity and founding principles (btw... that's why your ideas get shot down a lot).
Egravant Alduin
Ascendance Rising
Ascendance..
#74 - 2014-06-10 20:05:11 UTC  |  Edited by: Egravant Alduin
ShahFluffers wrote:
Ved Riru wrote:
... stuff about skills

How about instead of waiting to have the skills to fit and use what OTHER people say you must fit and use you instead use the given information as GUIDELINES and just get creative with the ships, mods, and tactics you already have available.

The skill system is designed to "throttle" developement so you actually LEARN about what the hell you are doing... so that when you do gain access to "higher level" ships and equipment you...

- realize that bigger and more expensive is not always better and, infact, has diminishing returns in terms of effectiveness.
- will not lose it as easily because you (hopefully) know how to use it right through experience with "cheaper and smaller" variants.
- will not cry as much when you do lose the ship because you should have gotten used to idea of ship loss when working with cheaper stuff.
- learn to specialize rather than generalize
- understand the value of working with others to compensate for your own shortcomings rather than "I need max skills to be effective!"

Also @ Egravant Alduin... you have preconcieved notions about how things "should be" in a game and want EVE to be that way... we get it. EVE will change and adapt just like anything else, but not at the cost of it's integrity and founding principles (btw... that's why your ideas get shot down a lot).



I might be wrong I might be correct but anyone can express his opinion.If I was that wrong EVE should have 200ks+ and not 20-50ks for a 10+ year game.Still I think it's a good game but can be improved to be top.

Feel the wrath of the GECKO!

SurrenderMonkey
State Protectorate
Caldari State
#75 - 2014-06-10 20:12:39 UTC  |  Edited by: SurrenderMonkey
Egravant Alduin wrote:



I might be wrong I might be correct but anyone can express his opinion.If I was that wrong EVE should have 200ks+ and not 20-50ks for a 10+ year game.Still I think it's a good game but can be improved to be top.



A. You're confusing concurrent users with subs. Eve has something like 400-500K subs.

B. That's some pretty hilarious logic there. MMOs, as a rule, do not age gracefully. Eve making it to 10+ years is the exception - not the rule - for MMOs. The typical subscription trajectory for an MMO is a meteoric rise after launch, followed by a pretty steady decline as people "finish" the game, with the occasional brief revival as expansions are released.

http://users.telenet.be/mmodata/Charts/Subs-1.png
http://users.telenet.be/mmodata/Charts/Subs-2.png

Eve is pretty much the only game in the genre that has managed to achieve consistent growth over its lifetime (well, I guess Second Life deserves a nod, too). It didn't do that by being just like every other game.

So, yeah. You're wrong.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Kaerakh
Obscure Joke Implied
#76 - 2014-06-10 20:14:50 UTC
ShahFluffers wrote:

- realize that bigger and more expensive is not always better and, infact, has diminishing returns in terms of effectiveness.

Every mission runner or mining corporation will tell you otherwise, which self perpetuates the myth and continues to misinform new players continuously.
ShahFluffers wrote:
- will not lose it as easily because you (hopefully) know how to use it right through experience with "cheaper and smaller" variants.
- will not cry as much when you do lose the ship because you should have gotten used to idea of ship loss when working with cheaper stuff.

This is something that is a huge hurdle for anyone coming from a traditional MMO. Traditional MMOs ingrain the idea that you're supposed to be this invincible hero feed you victory after victory. Players who start playing EVE generally come from this background and start treating EVE like one of those MMOs.
ShahFluffers wrote:
- learn to specialize rather than generalize

Yes and no, in the beginning this is true, but later on generalizing can be helpful depending on the activities you're involved with.
ShahFluffers wrote:
- understand the value of working with others to compensate for your own shortcomings rather than "I need max skills to be effective!"

Exactly, training skills is all well and good, but it has some very drastic diminishing returns. During the Great War and the Second Great War one of the many ideological differences between the iconically primary forces of BoB and Goonswarm was this idea. An extra player is far more valuable on the field than up scaling an existing player to a T2 hull in most cases.
SpaceSaft
Almost Dangerous
Wolves Amongst Strangers
#77 - 2014-06-10 20:16:37 UTC
Imo people leave because the interface is so terrible.

The overview and all these other lists are the worst way of presenting large amounts of information. It's all just raw data dump. 99% of the game consist of reading some number in game, applying it to either in game action or putting it into an external calculator to use that to help you with a decision. Which is really really boring.

I mean the rest of eve looks awesome but the market interface gets data plotting from the '80s?

Why doesn't d-scan look like this player built tool?

http://eigie.com/

Using local, which is not a game mechanic in itself as your most important intel tool is the worst from a game mechanical point of view.

It mostly doesn't make any sense to do the interface the way it's done.

The closest we had to a tech tree for everything was the market interface until we got ISIS and that's only for ships too!

For an MMO most of the interface scales terribly. Large fleet fights become a mess to scan for useful information, finding the biggest margin between sell and buy orders over regions has to be done via API and automation.

Then there are all the other reasons, the bad PVE, the bad meta game structure that has resulted in the blue donut, etc. That's all advanced stuff though, what drives people away in or after their trial is the interface.
Ved Riru
#78 - 2014-06-10 21:02:38 UTC  |  Edited by: Ved Riru
SurrenderMonkey
Quote:
2. You apparently - and quite erroneously - believe "being a proper pilot" means "flying a battleship".

I was doing level 4 mining missions that require little user interaction and is a great way to get some ISK and implants if you have a lot of time and work behind the desk all day. I got a level 4 combat mission as a storyline one and couldn't do it with a cruiser because I faced big ships all the way to several battleships just in one pocket. Thankfully a friend helped me out. And he told me these missions are designed for battleships.

Quote:
3. Your training plan is ****.

How very kind of you! And I was hell-bent all the time making my posts as mild as possible. Another reason to like the game.

Quote:
You're obviously PvP-averse, yet you're training thermodynamics to 5? Really? Why? Overheating is mostly useful in the brief, violent encounters of PvP play. It's rarely significant in PvE, except for the very rare "oh ****" situation. 4 will be more than adequate.
Large railgun spec 5? There's a waste of 26 days.
You missed Advanced Weapon Upgrades. Have fun fitting a battleship without that.
Gallente battleship skillplan without a single drone skill on it. That's kind of a massive omission.

Thanks for the tip.

Quote:
Why train launcher rigging as part of a gallente battleship plan?

Because initially it was just another "level a Raven" plan and obviously I failed to edit out the unnecessary lines.

I uploaded that training plan also for the sake of showing that it takes that long for some to amount to something.
Don't you think it is a bit wrong that you will never be able to learn every skill there is? Even with several chars? At least under five years old each?

ShahFluffers
Quote:
How about instead of waiting to have the skills to fit and use what OTHER people say you must fit and use you instead use the given information as GUIDELINES and just get creative with the ships, mods, and tactics you already have available.

There is a limit to how far creativeness can take you against a bunch of battleships.

There are multiple truths in every fact. I protect my truths with a passion.

SurrenderMonkey
State Protectorate
Caldari State
#79 - 2014-06-10 21:12:16 UTC  |  Edited by: SurrenderMonkey
Ved Riru wrote:

I was doing level 4 mining missions that require little user interaction and is a great way to get some ISK and implants if you have a lot of time and work behind the desk all day. I got a level 4 combat mission as a storyline one and couldn't do it with a cruiser because I faced big ships all the way to several battleships just in one pocket. Thankfully a friend helped me out. And he told me these missions are designed for battleships.


You threw together a 300 day training plan for battleships because a mining mission agent threw you a curveball combat mission? Shocked Jesus, just hit the "Decline" button and get a new mission. Unless you're actually planning to make a "career" out of running level 4 combat missions, that's insane.

While it's true that battleships are generally the "optimal" ship choice for most people doing level 4 combat missions, they are certainly doable in myriad other ships, including but not limited to:

-Battlecrusiers and command ships
-Some HACs (Ishtar)
-T3 cruisers

And honestly, depending on the mission, I'm sure there are a few that a knowledgeable player actually could complete in a T1 cruiser.

You've basically - and, again, quite erroneously - determined that you need to spend 300 days training to become a "proper" pilot based on a single instance of a single type of PvE content.


Quote:
There is a limit to how far creativeness can take you against a bunch of battleships.


You say that, but again, you're really just illustrating my point regarding your lack of understanding of the nuances of the game.


Quote:
I uploaded that training plan also for the sake of showing that it takes that long for some to amount to something.
Don't you think it is a bit wrong that you will never be able to learn every skill there is? Even with several chars?


Actually, no. The inability for any one person to do everything is a major driving force in the economic and social aspects of the game. Far from being "wrong", it's completely vital.

If anything, it's currently far too easy to do far too many things. Just look at the sheer number of people who haul their own crap instead of using courier contracts. Why? Well, because there's no significant barrier to entry for hauling. Industrial ships are cheap. The skills can be trained to 4 in short order. Even freighters are a dime a dozen. As a result, hauling, as a career, is frankly kind of laughable - the only thing that even remotely offsets it is the ability to do it AFK.

I can hire some poor slob to move all of my worldly possessions across the map (while accepting ALL of the risk of losing them, too) for a sum of ISK that I could trivially lose in my couch cushions.

"Help, I'm bored with missions!"

http://swiftandbitter.com/eve/wtd/

Ved Riru
#80 - 2014-06-10 21:21:05 UTC
SurrenderMonkey wrote:
You threw together a 300 day training plan for battleships because a mining mission agent threw you a curveball combat mission? Shocked Jesus, just hit the "Decline" button and get a new mission. Unless you're actually planning to make a "career" out of running level 4 combat missions, that's insane.

It is just another character. Yes, I am planning a career of running L4 missions for him. You didn't think I stopped everything else and got down to working out and putting the training plan into effect?

And there is another guideline that anyone can grasp after a few days of playing: you cannot play the game successfully with one char. Either get an alt or get into a corp. That one is just another alt.

There are multiple truths in every fact. I protect my truths with a passion.