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Not renewal = cancel subscription?

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BuckStrider
Nano-Tech Experiments
#21 - 2014-05-25 23:14:56 UTC
Holy crap OP!

What the hell stung you in the face for it to be so big? Japanese Giant Hornet?

Mine smart. Mine safe. Purchase your mining permit today...... www.minerbumping.com
Victor Andall
#22 - 2014-05-25 23:15:29 UTC
When I pay with PayPal I have an option to turn on recurring payments or not. If I recall it's a checkbox.

And what it does is just charge it directly from my moneys card. It's convenient.

I just undocked for the first time and someone challenged me to a duel. Wat do?

19.08.2014 - Dinsdale gets slammed by CCP Falcon. Never forget.
Mallak Azaria
Caldari Provisions
Caldari State
#23 - 2014-05-26 00:48:26 UTC
Osaka Takawaki wrote:
I just don't want to let Eve to take my money without my knowledge and consent...


You gained the knowledge & provided consent when you signed up for a recurring subscription.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.
Captain Finklestein
Doomheim
#24 - 2014-05-26 05:03:45 UTC
I also would like an option to disable autorenew without actually cancelling the sub.

Why? I want to support CCP! I have a buttload of accounts and they count for exactly 0 subscription numbers.

Perhaps this is their way of insuring investors that subscribers are actually paying customers.

It's just more financially viable for me.
Captain Finklestein
Doomheim
#25 - 2014-05-26 05:06:19 UTC  |  Edited by: Captain Finklestein
Mallak Azaria wrote:
Osaka Takawaki wrote:
I just don't want to let Eve to take my money without my knowledge and consent...


You gained the knowledge & provided consent when you signed up for a recurring subscription.

Let's not be daft. Very few people - likely including yourself - actually read the EULA/TOS in games before they agree to it. As such there are many consumers who get tricked into these recurring subscriptions and don't realize it until they've been charged.

It's not just EVE. Microsoft do it too and they are worse... very sneaky with their wording (do everything in their power to make it not obvious).

It's just more financially viable for me.
Lisa Gentilette
The Scope
Gallente Federation
#26 - 2014-05-26 05:15:53 UTC
When using auto sub I get an email on the day that my account has been resumed automatically.

How hard is it to mail me 1 day before that, that my account is going to be automatically re-billed?

It's called customer support, giving me a warning before hand so I can decide to let it run (do nothing) or cancel (get into account management and cancel the auto billing).
Mara Rinn
Cosmic Goo Convertor
#27 - 2014-05-26 05:29:04 UTC
I cancelled the subscription and simply left "Switching to PLEX subscription" or something similar as my reason for cancelling. All that happens when you cancel is that the automatic billing is cancelled. Nothing happens to your account, and you maintain access for the entire time that you have already paid for.

Day 0 Advice for New Players
Mallak Azaria
Caldari Provisions
Caldari State
#28 - 2014-05-26 05:52:28 UTC  |  Edited by: Mallak Azaria
Captain Finklestein wrote:
Mallak Azaria wrote:
Osaka Takawaki wrote:
I just don't want to let Eve to take my money without my knowledge and consent...


You gained the knowledge & provided consent when you signed up for a recurring subscription.

Let's not be daft. Very few people - likely including yourself - actually read the EULA/TOS in games before they agree to it.


You don't need to read either of those to know that you're signing up for a recurring subscription, since it is literally right in your face when you press the buttons.

Quote:
CHECKBOX: I understand that I am signing up for a recurring charge to my account.
Please note: You are signing up for a recurring Credit Card subscription and will be billed at the end of each time period until you cancel or change your method of payment.


You have to check the checkbox which contains this information to the right of it before you can pay money. Why should CCP pander to people that somehow manage to miss that?

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.
Mara Rinn
Cosmic Goo Convertor
#29 - 2014-05-26 06:01:26 UTC  |  Edited by: Mara Rinn
The OP is not complaining about the subscription recurring unexpectedly, the OP was asking in an oblique way how to switch from automatically recurring subscription to manual subscription.

Some people just happen to take offence at service providers automatically debiting accounts without a warning. We now have the warning up in the top left of the character selection screen, but that only appears if you are on a non-recurring subscription and your last payment was made with PLEX.

Also of note: there are no longer GTC for EVE, only PLEX. So trade those existing GTC codes carefully, they are now a scarce commodity.

Day 0 Advice for New Players
Twentyone 12
Test For Echo
#30 - 2014-05-26 08:13:47 UTC
Captain Finklestein wrote:
I also would like an option to disable autorenew without actually cancelling the sub.

Why? I want to support CCP! I have a buttload of accounts and they count for exactly 0 subscription numbers.

Perhaps this is their way of insuring investors that subscribers are actually paying customers.


Don't worry. Every currently paid for and active account counts as a "subscriber".

/2112
Osaka Takawaki
Order and Prosperity
#31 - 2014-05-26 09:36:00 UTC  |  Edited by: Osaka Takawaki
Mara Rinn wrote:
The OP is not complaining about the subscription recurring unexpectedly, the OP was asking in an oblique way how to switch from automatically recurring subscription to manual subscription.

Some people just happen to take offence at service providers automatically debiting accounts without a warning. We now have the warning up in the top left of the character selection screen, but that only appears if you are on a non-recurring subscription and your last payment was made with PLEX.

Also of note: there are no longer GTC for EVE, only PLEX. So trade those existing GTC codes carefully, they are now a scarce commodity.


Yes, finally someone gets it. I just want to have more control over my transactions. I probably did also check a box or two when I made my trial account back in 2012, but I can't remember what I pressed yes or no to.
Serene Repose
#32 - 2014-05-26 10:27:42 UTC
Ask them what time it is, they tell you how to build a clock.

EVEMon has a subscription up warning built right in.

We must accommodate the idiocracy.
Derath Ellecon
University of Caille
Gallente Federation
#33 - 2014-05-26 11:26:13 UTC
Osaka Takawaki wrote:
Mara Rinn wrote:
The OP is not complaining about the subscription recurring unexpectedly, the OP was asking in an oblique way how to switch from automatically recurring subscription to manual subscription.

Some people just happen to take offence at service providers automatically debiting accounts without a warning. We now have the warning up in the top left of the character selection screen, but that only appears if you are on a non-recurring subscription and your last payment was made with PLEX.

Also of note: there are no longer GTC for EVE, only PLEX. So trade those existing GTC codes carefully, they are now a scarce commodity.


Yes, finally someone gets it. I just want to have more control over my transactions. I probably did also check a box or two when I made my trial account back in 2012, but I can't remember what I pressed yes or no to.



No, everyone here "gets it". What they didn't get was your completely bogus claim that CCP is doing this without your knowledge or consent.
rofflesausage
State War Academy
Caldari State
#34 - 2014-05-26 11:29:50 UTC
6/10 for reaching 2 pages with this.
Hasikan Miallok
Republic University
Minmatar Republic
#35 - 2014-05-26 12:20:46 UTC
Nominating paypal is the easy way out.
Osaka Takawaki
Order and Prosperity
#36 - 2014-05-26 17:18:45 UTC
Derath Ellecon wrote:
Osaka Takawaki wrote:
Mara Rinn wrote:
The OP is not complaining about the subscription recurring unexpectedly, the OP was asking in an oblique way how to switch from automatically recurring subscription to manual subscription.

Some people just happen to take offence at service providers automatically debiting accounts without a warning. We now have the warning up in the top left of the character selection screen, but that only appears if you are on a non-recurring subscription and your last payment was made with PLEX.

Also of note: there are no longer GTC for EVE, only PLEX. So trade those existing GTC codes carefully, they are now a scarce commodity.


Yes, finally someone gets it. I just want to have more control over my transactions. I probably did also check a box or two when I made my trial account back in 2012, but I can't remember what I pressed yes or no to.



No, everyone here "gets it". What they didn't get was your completely bogus claim that CCP is doing this without your knowledge or consent.


Are you a sad excuse for a troll or something? Of course CCP is stealing my money without my consent, as they never ask me when they take money out of my pocket. What I pressed yes or no to years ago is completely irrelevant.
Shadow RimRunner
Caldari Provisions
Caldari State
#37 - 2014-05-26 17:28:54 UTC
Dominus Tempus wrote:
Note: Holy hell your avatar is ugly. Kill it with fire



sorry but he's right
Osaka Takawaki
Order and Prosperity
#38 - 2014-05-27 06:29:00 UTC
Shadow RimRunner wrote:
Dominus Tempus wrote:
Note: Holy hell your avatar is ugly. Kill it with fire



sorry but he's right


I'm not in Eve for the sake of making friends or attract females.
Talia Prime
Imperial Militia
#39 - 2014-05-27 07:45:05 UTC
Osaka Takawaki wrote:

Are you a sad excuse for a troll or something? Of course CCP is stealing my money without my consent, as they never ask me when they take money out of my pocket. What I pressed yes or no to years ago is completely irrelevant.


WTF?!?!? CCP is not stealing your money, what you pressed yes or no to years ago is completely relevant. You accepted that it was a recurring payment years ago and now you're saying CCP is stealing your money? They have your permission to take the money, when you said yes all those years ago. Grow up.
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#40 - 2014-05-27 08:10:29 UTC
Osaka Takawaki wrote:
What I pressed yes or no to years ago is completely irrelevant.
I'm afraid that as far as subscribing to a paid service goes, it is very much relevant. You agreed to certain payment conditions. Which as you can read above, can be easily changed to something you prefer.

As the question has been answered correctly several times (Thanks GD!) I'm going to lock this thread, before it goes down in flames.

ISD Ezwal Community Communication Liaisons (CCLs)
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