Test Server Feedback

Unable to access the store atm, "unavailable" from character select screen and from in-game Neocom menu. I used the Launcher to log in.

I purchased an item (on the previous build), and saw a nice confirmation window, with a green checkmark, and an icon of the item below. The green checkmark suggests "click me to close this window" but is not a button.

I didn't notice a close or dismiss button on the purchase confirmation window. I clicked on the background, and this seemed to dismiss the confirmation.

Please make the green checkmark into a close or dismiss button (with a tooltip); I suggest reversing the order of the purchased-item icon and checkmark UI elements, so the checkmark / close button is at the bottom of the window.

Thanks for the feedback everyone. We are investigating an issue that is making the store unavailable, and I'll post again here when it is resolved.

In station I don't mind it being a full screen but out in space it is unpleasant that it changes the screen from in space to the store.

I think that the ship skins for some such as the Kador are washed out looking in store compared to their in game look.

I think the neocom button is good but a station button also makes sense.

Should there be some type of warning or notification that these skins are not permanent? A lot of complaint about ship skins has been the fact that they are disposable. People may not realize that they are not buying a skin in the same manner that they buy clothing. I think that some type of notification may help with conflict and complaint further down the line.

cheers dude, when are the new hair doooooos coming?

...extended catalog?

Had problems with redeeming items. The redeem items window would come up but the redeem items button would not work unless I unchecked one of the items and rechecked it. Only after that could I actually redeem the items I bought.


Also will these new clothing items be available for trade on the market? I have bought my entire selection of clothes entirely on the market and not have spend a single AUR on any of them would still like the ability to do this.

Interestingly none of the new clothing items are the ones from the accidental SiSi leak a few years ago.

Agree with Bienator II that a shopping cart and/or purchase confirmation second click is needed.

Agree with scimichar about scroll bar.

Scroll bar for item grid is hard to identify as a scroll bar, at first glance.
It's too stealthy to see right away, and too narrow to rapidly mouse over and click on.
Please increase width 2x or 3x, and move it beside the item grid so that it stands out as a control.
I think the design is trying to hide UI and controls as much as possible, but users still need good hints.

Keyboard shortcuts? Page Up / Page Down or arrow keys do not scroll the item grid.


Mouse navigation path through item purchase window is not optimal. (More user "work" than necessary.)

The controls suggest I click "buy now" at the bottom, and then mouse all the way up to the small X at top right, to dismiss the purchase window. A first-time user may not know that clicking beside / behind the popup also closes it.

Please use the nice friendly green checkmark as an alternate "close window" control, or create a new "close window" button that appears in the same location as "Buy Now." This would enable more rapid mouse navigation.



Purchase window popup has an icon for item, below the description. On mouse hover over the item icon, the mouse cursor changes to indicate more information might be available, perhaps a right click menu. Please don't change the mouser cursor on hover if no further info is available, or consider disabling the animation / effect on mouse hover.

I was about to file a bug that the X to close purchase windows was inoperative, when I realized that the actual problem is that after you buy something, they're inactive until you've seen the animated checkbox, the little thumbnail, and the text which fades in every single time to tell you that the item can be found in your redeeming queue.

There are a number of ways to address this. The most straightforward would be to not have the X visible while clicking on it does nothing. Even more straightforward would be to move the notification about the redeeming queue out of that window (but not into a modal dialog--maybe a tooltip that pops up to tell you that you've already purchased 1x Men's 'Curate' Coat (Dark Bronze) and it's waiting for you in your redeeming queue?)

Also, the Men's 'Esquire' Coat (Red/Gold) is actually Green/Gold. I assume that's a copy-paste thing until the Red/Gold variant is ready?

I can't resist: The description for Men's 'Strider' Pants (Graphite) begins: "Be ready for battle in our military-grade patented 'name' pants."

MOAR EDITS: Redeeming 27(!) items from the NES, I find the "Redeem Selected Items" button is so unresponsive it doesn't even get a pointer cursor, just the crosshairs. Deselecting all 27 and then selecting 1 item activates the button. Selecting the remaining 26 and pushing the button works as expected.