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Issues, Workarounds & Localization

 
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Bug/Driver glitch with clouds in anoms
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Cyrina Manto
RBS Inc.
#1 - 2014-03-21 16:30:36 UTC  |  Edited by: Cyrina Manto
I am running a 3870 x2 and get intermittent corruption in 0.0 combat sites. It appears that the cloud rendering shader goes AWOL and some or all of the screen turns white (about 20% of the time its just the right half). The UI is unaffected, but hard to read due to white on white. There are also instances where specific cloud effect layers become stretched and have improper alpha values.

I tried every conceivable combination of detail settings to no avail, including running in a window to disable crossfire. It did seem to happen less frequently with everything on low/disabled.

I have not noticed this issue elsewhere.

I had a similar issue with a GTX 465, the clouds became non-transparent. The alpha mask was still proper (clouds were still shaped right without black boxes around them), but the clouds were opaque and full bright. This happened once and never happened again.
Skith Hannan
Imperial Academy
Amarr Empire
#2 - 2014-03-25 09:57:17 UTC  |  Edited by: Skith Hannan
I think I have a similar problem. When I'm in combat in a security mission, sometimes the screen turns white during combat. The combat continues, the game client does NOT crash. The space background is just totally white. The enemies are still displayed as a red cross with a box around it if they're selected. When I move the camera away from the enemies or a collidable object, the screen returns to normal. If I move the camera back to the action, the same thing happens. It sometimes stops happening if I fly further for a minute or two and am in a different part of the mission area. I have not been able to link it to specific circumstances in the mission like nebula's or gas clouds yet.

I'm running:
- nvidia GTX570
- i7 3770K
CEALAlatriste
Taberna del Turco
#3 - 2014-03-30 01:25:36 UTC  |  Edited by: CEALAlatriste
Same here, but it happens when i am doing incursions. Searching in the forum i found that It seems an old bug:

https://forums.eveonline.com/default.aspx?g=posts&t=110301

So im going to give the information in the same way:

1) Time from starting eve to the issue occurring
Sometimes hours, sometimes as soon as I get in fleet and start shoot NPCs

2) Are your graphics settings low middle or high?
Everything high, shadows low, antialiasing medium, shaders medium

3) Graphics card
Sapphire HD 6870 1024MB

4) Memory Size from GPU-z
1024MB

5) Memory Used at the time of the issue occurring
Around 500 MB

OS: Windows 7 64bits

I tried to fix it cleaning cache, updating driver to 13.12 and reseting settings, but nothings works. Although it seems an old bug, it happens to me since Rubicon 1.3

Some pics to give a better idea of the issue:
http://i.imgur.com/fampFup.jpg -> sometimes is full screen white
http://i.imgur.com/EEWkUI8.jpg -> other effects can start a white cloud ¿same glitch? idk

Hope CCP fix it asap.
CEALAlatriste
Taberna del Turco
#4 - 2014-06-17 02:17:11 UTC  |  Edited by: CEALAlatriste
Finally, i found a workaround:

- Set Directx to 9 instead of 11
- Disable Ships explosions in Effects.

Hope it helps.