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Launcher not working
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Mezerah Alphi-Buphi

Pizza Warriors

Likes received: 0

#1 - 2014-03-14 17:58:16 UTC

This started about 3 weeks ago. The launcher is stuck in offline mode. I've been starting the game via the .exe file in the bin folder. But as of a week ago I've gone 3 days without being able to login at all cause it keeps trying to do a 23 mb update. I have to uninstall an reinstall (which DOES NOT fix it.)

This is completely unacceptable as I've lost training time on 4 characters from not being able to update their training ques...

When can I expect a fix? Or is there one that I can't find? I have looked.


Mezerah Alphi-Buphi Pizza Warriors Likes received: 0	#2 - 2014-03-15 10:40:31 UTC Does anyone know how to fix this? Couldn't play again last night until I uninstalled and reinstalled the game....getting quite annoying.

Ameline Veil

uncooperative freight company

Likes received: 14

#3 - 2014-03-15 12:11:20 UTC | Edited by: Ameline Veil

Same problem here since today's downtime.

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fritz.box [192.168.10.1]
2 17 ms 17 ms 16 ms 87.186.224.70
3 18 ms 19 ms 23 ms 87.190.171.190
4 24 ms 21 ms 22 ms ams-sa3-i.AMS.NL.NET.DTAG.DE [62.154.5.17]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * ^C

I'm guessing, that in my case, it's the fault of my ISP.

Mattha Sile

To. The. Stars.

Likes received: 0

#4 - 2014-03-15 12:26:00 UTC | Edited by: Mattha Sile

Hi,

since todays server problems after DT i can't login anymore.

Either the launcher doesn't startup most of the time (4 out of 5 trys) or the game
says it can't connect to server.

Have problems getting a stable connection to the eve online homepage also.
Sometimes says "Cannot connect to Server".

Don't think it is a problem only i have, since many other people, for instance in the
eveger forum, experience it, too.

Greets
Mattha

Holloway Heavy Industries 37
Melana Emmagan Holloway Heavy Industries Likes received: 37	#5 - 2014-03-15 12:30:49 UTC Looks like this might be a localized issue. Since you mentioned eveger, and Amelines traceroute goes through Germany too, it looks like only Germans are affected at the moment. I can't connect either and my traceroute also gets stuck.

Kings.Guard. 17
Leanette Aldard Kings.Guard. Likes received: 17	#6 - 2014-03-15 12:39:02 UTC im also gettinng problems loading getting a message staying remote info-file could not be fetched http://client.eveonline.com/patches/premium.patchinfoTQ-inc.txt


Melana Emmagan Holloway Heavy Industries Likes received: 37	#7 - 2014-03-15 12:42:29 UTC Those who have posted above, could you please tell me which Provider you have? Mine is Deutsche Telekom. Also, my tracert ends on a VeriSign server in Washington DC, I'm fairly sure it shouldn't go that way xD


Mattha Sile To. The. Stars. Likes received: 0	#8 - 2014-03-15 12:46:07 UTC \| Edited by: Mattha Sile Deutsche Telekom here Had the error message from post #6, too. But not everytime i try to log in.

Leanette Aldard

Kings.Guard.

Likes received: 17

#9 - 2014-03-15 12:46:53 UTC | Edited by: Leanette Aldard

my provider is TKS (TKS Telepost Kabel-Service Kaiserslautern GmbH & Co. KG)

this is my trace
Hop (ms) (ms) (ms) IP Address Host name
1 1 0 0 206.123.64.46 -
2 40 0 0 64.124.196.225 xe-4-2-0.er2.dfw2.us.above.net
3 20 33 19 64.125.27.81 ae2.cr2.dfw2.us.above.net
4 0 0 0 64.125.30.73 ae4.cr1.dfw2.us.above.net
5 28 28 28 64.125.30.62 xe-2-1-0.cr1.ord2.us.above.net
6 43 Timed out 43 64.125.20.38 ae5.er1.ord7.us.above.net
7 30 30 30 206.223.119.106 xe-1-1-0.r1.bb-fo.chi2.vrsn.net
8 30 30 30 199.16.94.26 xe-0-2-0.r2.bb-fo.chi2.vrsn.net
9 51 39 38 199.7.62.5 l1-v20-5.com-fo.brn1.verisign.com
10 38 44 38 199.16.94.197 -
11 38 38 38 199.16.95.138 -
12 Timed out Timed out Timed out -
13 Timed out Timed out Timed out -
14 Timed out Timed out Timed out -
15 Timed out Timed out Timed out -


Ameline Veil uncooperative freight company Likes received: 14	#10 - 2014-03-15 12:49:18 UTC Yep, Deutsche Telekom, stuck on versign.

Einheit X-6 1,565
Yngvar ayShorn Einheit X-6 Likes received: 1,565	#11 - 2014-03-15 12:49:50 UTC Same here Deutsche Telekom +250.000 Skillpunkte für neue Accounts mit meinem Link! -->> Klick mich <<-- -- Minmatar FactionWar --

Sebastian Blood

Redemption Road

Affirmative.

Likes received: 0

#12 - 2014-03-15 12:50:33 UTC

Melana Emmagan wrote:

Those who have posted above, could you please tell me which Provider you have? Mine is Deutsche Telekom.

Also, my tracert ends on a VeriSign server in Washington DC, I'm fairly sure it shouldn't go that way xD

I'm also on a DTAG connection and can observe the same phenomenon. The packets go a few hops through DTAG nets, and then to AMS-IX (195.69.145.232), from where they are forwarded to VeriSign (199.16.95.154), which is where they get stuck.


Leanette Aldard Kings.Guard. Likes received: 17	#13 - 2014-03-15 12:51:40 UTC so it appears to be only people that live in Germany that this is effecting then?

Brutor Tribe Minmatar Republic 69
Jack Mancetti Brutor Tribe Minmatar Republic Likes received: 69	#14 - 2014-03-15 12:53:09 UTC same issue here (german t-com) launcher dont start and can't connect to eve


Melana Emmagan Holloway Heavy Industries Likes received: 37	#15 - 2014-03-15 12:54:10 UTC \| Edited by: Melana Emmagan Leanette Aldard wrote: so it appears to be only people that live in Germany that this is effecting then? Only people in Germany and on specific Providers as well, yes. Inb4 NSA is stealing all our Data. /tinfoil


Ameline Veil uncooperative freight company Likes received: 14	#16 - 2014-03-15 13:00:02 UTC \| Edited by: Ameline Veil I've contacted them (t-online business) and asked if they knew that there are routing problems with verisign servers, as this not only an eve related problem for me, but to no avail. Maybe they really don't know of any problem or they don't wanna tell, They've tried to convince me, that the problem must be on my side (as usual).


Leanette Aldard Kings.Guard. Likes received: 17	#17 - 2014-03-15 13:05:51 UTC i launched eve through the below route and it allowed me on C:\Program Files (x86)\CCP\EVE\bin then exefile

Deep Core Mining Inc. Caldari State 0
Gargamel Lannister Deep Core Mining Inc. Caldari State Likes received: 0	#18 - 2014-03-15 13:06:22 UTC Same Probleme here, T-Offline - enough said.


Mattha Sile To. The. Stars. Likes received: 0	#19 - 2014-03-15 13:07:55 UTC Leanette Aldard wrote: i launched eve through the below route and it allowed me on C:\Program Files (x86)\CCP\EVE\bin then exefile worked for me, too

The Scope Gallente Federation 0
SilverEngel The Scope Gallente Federation Likes received: 0	#20 - 2014-03-15 13:10:20 UTC \| Edited by: SilverEngel same trouble since the downtime