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Client not starting after March 13 patch

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Sandar Orontur
Federal Navy Academy
Gallente Federation
#1 - 2014-03-13 12:25:32 UTC  |  Edited by: Sandar Orontur
Hi,

after today's patch my client doesn't start anymore. The launcher quits but the actual client window doesn't even come up anymore.

None of the core_user*, core_char* files which sometimes cause trouble are even updated at launch time, so deleting them (which sometimes helps with other issues) doesn't help in this case.

I ran the client for several hours before downtime today, no problems whatsoever. So pretty sure it's patch related.


MBP Retina
OS X 10.9.2
2.3 GHz quad Core i7
16 GB RAM
Nvidia GeForce GT 750M
Ashalin Tora
Collective-Company
#2 - 2014-03-13 15:07:06 UTC
Have you tried using the repair tool?
Sandar Orontur
Federal Navy Academy
Gallente Federation
#3 - 2014-03-13 15:25:17 UTC
Yes, but it changed nothing. In fact, it seemed to have restored a pre-patch state because after opening the launcher afterwards it downloaded another patch.
Sandar Orontur
Federal Navy Academy
Gallente Federation
#4 - 2014-03-13 15:56:32 UTC
Reinstalled client and the same happened as before. Only after giving it another try the client worked again.... very obscure.
Amarisen Gream
The.Kin.of.Jupiter
#5 - 2014-03-14 07:46:56 UTC
I have had an issue of late where the client hangs for a good while 1-3 minutes from time I hit login. Didn't have this problem before, but I recently started using the "auto play" option upon login. When I get home I will uncheck that box and check

"The Lord loosed upon them his fierce anger All of his fury and rage. He dispatched against them a band of Avenging Angels" - The Scriptures, Book II, Apocalypse 10:1

#NPCLivesMatter #Freetheboobs
Dybbuch
Mindstar Technology
Goonswarm Federation
#6 - 2014-05-16 06:03:10 UTC  |  Edited by: Dybbuch
I had this today - but only after the SiSi mass test last night ..

All of my account info gone from the launcher .. and on logging in the launcher screen closes and nothing boots
Repair tool claims success .. then the patch downloads again .. and it re-borks ..

from the Repair Tool

Warning:
Traceback (most recent call last):
File "zsync/zsync.pyc", line 732, in ChecksumFiles
File "checksum.pyc", line 384, in Sync
File "shelve.pyc", line 169, in sync
File "bsddb/__init__.pyc", line 347, in sync
File "bsddb/dbutils.pyc", line 68, in DeadlockWrap
DBRunRecoveryError: (-30974, 'DB_RUNRECOVERY: Fatal error, run database recovery -- PANIC: fatal region error detected; run recovery')

(the Client Clones I have via Clonemaker still work .. )


THIS IS WHY I AM PISSED THAT WE GO TO SMALLER MORE FREQUENT ROLLOUTS ... IT JUST MEANS MORE DOWNTIME FOR THE NON-CORE OS

Agony is Recruiting

Shirah Yuri
Tonic Empire
#7 - 2014-05-17 06:55:04 UTC
I think the latest patches (and even more so the sisi one) have introduced changes to the mac adaption layer (cider). For me, the starting issues went away with this:

https://forums.eveonline.com/default.aspx?g=posts&m=4600110#post4600110

To check whether this fix can help you, I suggest starting the launcher via the terminal.
Open the terminal and type

/Applications/EVE\ Online.app/Contents/MacOS/launcher

The launcher should start, and debug output should appear in the terminal window.
If after trying to start the client, the output complains something about missing some drive E: or something about @tmp@,
then you might want to try the instructions in my other forum post.
Dybbuch
Mindstar Technology
Goonswarm Federation
#8 - 2014-05-18 07:21:54 UTC
Great Tip ..
I Get this when the terminal winodow runs alongside

CH_LOG - Play pid: 1282
Line 35: Malformed value '"Path" = “/tmp”'
Could not stat /Users/admin/Library/Application Support/EVE Online/win95 (No such file or directory), ignoring drive E:
Invalid path 'e:\tg-admin' for temp directory: does not exist
Perhaps you have not properly edited or created your Wine configuration file.
This is (supposed to be) '/Users/admin/Library/Application Support/EVE Online/config'

But when I edit it by putting back the @ .. it still doesnt catch


Agony is Recruiting

Shirah Yuri
Tonic Empire
#9 - 2014-05-18 08:59:58 UTC
Got the exact same messages. And creating the symbolic link like I described helped me, at least.
Erin Crawford
#10 - 2014-05-18 09:48:39 UTC
Also, depending on what you use to make the changes, OSX sometimes automatically replaces the " (quotes symbol) for you and they will be very slightly different to the ones before - it's almost unnoticeable, but it won't work.

What I did was copy-paste the " from a line or two below this way ensuring they are the correct.
Took a while before I noticed this, but I think it can be an issues if you're not careful.

"Those who talk don’t know. Those who know don’t talk. "
CCP Sledgehammer
C C P
C C P Alliance
#11 - 2014-05-19 13:32:41 UTC
Hi all, if you are still experiencing Launcher issues please refer to this thread.

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda