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Issues, Workarounds & Localization

 
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-7 error in Launcher

Author
Vehestian
Applied Anarchy
The Initiative.
#1 - 2014-03-07 18:22:25 UTC
Everything was cool about 24 hours ago and now every time I try to launch the game I get this in the launcher on the left side where the enter game option should be:

"Error -7 when loading url https://login.eveonline.com/Account/LogOn?ReturnUrl=%2Foauth%2Fauthorize%2F%3Fclient_id%3DeveLauncherTQ%26lang%3Den%26response_type%3Dtoken%26redirect_uri%3Dhttps%3A%2F%2Flogin.eveonline.com%2Flauncher%3Fclient_id%3DeveLauncherTQ%26scope%3DeveClientToken"

Windows 8 x64 on a laptop. Has worked flawlessly since last year until just now. I should not that Sisi works just fine. I've reset router, don't have Zonealarm, and yes my computer is plugged in. This happens for both regular and Steam accounts.
Jean-Jacques Gaterau
Excognative Ignorance
#2 - 2014-03-10 12:23:27 UTC
I'm going to cross-post this in two separate, relevant threads in hopes it might help someone.

We Steam users have had an absolute nightmare the last week and a half to two weeks. The game worked sometimes, then not at all (but as oft seems to be the case, it wasn't the same for everyone). Then, for the last five days, an apparently large number of us have been able to log on a single time (there are multiple threads on the Eve forum at Steam, one of which reached 10 pages). Five days, no ability at all. When we tried to use the launcher, it Error -7ed out. When we tried to login either here or in the spot to give support tickets, "the connection was reset." So we couldn't even get tech support (someone eventually pointed out a way to e-mail without logging in, after several days had already passed). But people who also had a regular CCP account could use the same launcher on the same computer and get in. It was only logging in with Steam, here or in the launcher, that this happened. And of course, we cannot bypass the launcher the way CCP users can. It appeared that, for whatever reason, Steam's https SSL stuff was refusing to talk to Eve's https SSL stuff. Did all the usual stuff, repair tool, clear cache, manual patcher, to no avail.

Until now. I didn't try to logon yesterday (though I see others on the Steam Eve forums who still could not), but whichever day the latest patch I just applied was released... just fixed it. At first, i could not get the Steam login to work (meaning when I opened through Steam I was getting the usual CCP login, which I can't use), but I then logged out of Steam, logged back in, and boom. Workage.

And with it went the socket closed errors. Completely. So, folks, whatever y'all just did, you are on the right path.

So, anyone having these problems that uses Steam, patch that sucker outside of Steam now. Then log out of Steam, log back in, and try opening the game. And good luck.
Vehestian
Applied Anarchy
The Initiative.
#3 - 2014-03-10 17:41:58 UTC
Can confirm that the launcher does work after the most recent patch mentioned. And grats to the people who fixed it.