These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Support ticket issue
Author
Previous Topic Next Topic
John Wheway
Space Mutts
Space-Mutts
#1 - 2014-02-13 10:12:36 UTC  |  Edited by: John Wheway
Chaps
I have had an open support ticket on my account now since 10 th Feb. No update that I can see

In game someone asked for the ticket number, which I do not appear to have. In account it appears under support and my tickets....


Do I wait?
Do I raise a support ticket to action the previous one?

Never raised one before so no idea of the process. In game I was told it should be looked at within 13 hours

Ideas please

The ticket is on this character

John
Exdios Jar'go
Doomheim
#2 - 2014-02-13 21:25:03 UTC  |  Edited by: Exdios Jar'go
Yea I had one as well after 8 days I gave up on it, closed it and moved on. Still without the issue being resolved.