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Issues, Workarounds & Localization

 
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Graphics Driver Problem

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Jango D
Nuwa Foundation
Fraternity.
#1 - 2014-01-30 17:04:00 UTC
it seems my graphics driver die when i launch the eve.exe
And my laptop was blue screen of death, it is there anybody like me?
Btw, my laptop use the adaptive graphics card
Radeon (TM) HD 7670M
and the
Inter ( R) HD Graphics 4000


thank for help ! :D
hedge betts Shiyurida
State Protectorate
Caldari State
#2 - 2014-01-30 17:12:00 UTC
I had something simular happen last October. Every time I tried to launch something that required a lot of RAM or graphics I was getting a blue screen

Swapped out the ram done nothing
Changed the GPU. Still the same

Turns out it was the motherboard failing under load. Got a new mobo and no issues since.


Take note of the blue screen error code and bring it to an IT guy you trust

Pog mo thoin

Paranoid Loyd
#3 - 2014-01-30 17:16:46 UTC  |  Edited by: Paranoid Loyd
There is a setting in the launcher to use legacy DirectX versions, change it to an older version.

Also, makes sure your graphics drivers are up to date.

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
Angelica Dreamstar
Aliastra
Gallente Federation
#4 - 2014-01-30 17:26:32 UTC
Radeon! As usual! Thukk that!

bingo, his pig not being a goat doesn't make the pig wrong, just him an idiot for shouting at his pig "WHY ARENT YOU A GOAT!" (Source)

-- Ralph King-Griffin, about deranged people playing EVE ONLINE
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#5 - 2014-01-30 19:55:02 UTC
Thread has been moved to Issues, Workarounds & Localization.

Also, +1. I also have an AMD graphics card and my driver crashes after some 15-20 minutes of play when using DX11 after Rubicon 1.1.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.
Kristalll
Caldari Provisions
Caldari State
#6 - 2014-01-30 20:08:30 UTC
Download the 13.1 beta drivers from the AMD site.

“Die trying” is the proudest human thing.
Gretix
Einherjar of Vanaheimr
#7 - 2014-01-30 20:28:47 UTC
Kristalll wrote:
Download the 13.1 beta drivers from the AMD site.



This does not fix the issue. It's an issue with the latest patch. Change your games directx setting to 9 for now until the issue is resolved.
Kristalll
Caldari Provisions
Caldari State
#8 - 2014-01-30 20:40:40 UTC
Why do you say that? This literally fixed my entire problem.

“Die trying” is the proudest human thing.
Jango D
Nuwa Foundation
Fraternity.
#9 - 2014-01-31 16:59:29 UTC
Kristalll wrote:
Why do you say that? This literally fixed my entire problem.

i will try :DBig smile
Jango D
Nuwa Foundation
Fraternity.
#10 - 2014-01-31 17:00:18 UTC
ISD LackOfFaith wrote:
Thread has been moved to Issues, Workarounds & Localization.

Also, +1. I also have an AMD graphics card and my driver crashes after some 15-20 minutes of play when using DX11 after Rubicon 1.1.


can we get some patch for this issue?
Jango D
Nuwa Foundation
Fraternity.
#11 - 2014-01-31 17:01:40 UTC
Paranoid Loyd wrote:
There is a setting in the launcher to use legacy DirectX versions, change it to an older version.

Also, makes sure your graphics drivers are up to date.



thank i will try :D
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#12 - 2014-01-31 17:15:16 UTC
Jango D wrote:
ISD LackOfFaith wrote:
Thread has been moved to Issues, Workarounds & Localization.

Also, +1. I also have an AMD graphics card and my driver crashes after some 15-20 minutes of play when using DX11 after Rubicon 1.1.


can we get some patch for this issue?

ISD are volunteers with very specific duties only, and never involving going anywhere near Eve's codebase. Even if it did involve that, you probably wouldn't want me touching the graphics code. I couldn't code graphics to save my life.

Creating this thread here and possibly submitting a bug report, followed by being patient, is the best you and I can do.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.
Richouse Gallentry
Blue-Fire
#13 - 2014-02-01 19:12:10 UTC  |  Edited by: Richouse Gallentry
I hate to break it to you all but I was having the same problem too shortly after the second update to Rubcon a few days ago.

Never had BSOD problems for 2 years... and then whoola! I started having issues consitantly!

I looked at the dumps and saw that the problem was DirectX so I switched to DirectX 9 and still had problems!

I defragged my system, ran system file checker, checked for viruses, cleaned up the registry, and so on and so forth... still having problems when loading EVE.

Then it dawned on me... It's been some time since I upgraded my video card and the best way to check if my GPU is crappy is by overclocking it to make it more awesome until I can convince the wife that it's time for me to upgrade.

After overclocking, the BSOD issue has seemed to go away. Crossing my fingers it will stay away for the next few weeks before upgrading the GPU to a Titan! Although I must overcome the amazing "blap power" of the Mrs. first!

If you have a crappy NVidia GPU like myself (NVidia isn't crappy, just my older NVidia GPU) try downloading their system tools which will allow you to overclock and breathe a few months more life into it before upgrading.

http://www.nvidia.com/object/nvidia-system-tools-6.08-driver.html?ClickID=blkknvylymn1dqgeluvkensgnqmsyuzq1gyg

You're welcome. :-)

STATUS UPDATE 02/11/2014

After a week of overclocking, I began having BSOD errors again... I downloaded Heaven Benchmark from Unigine.com and then noticed that my GPU was overheating... so I reset the overclock to factory default and still had BSOD errors. So I take a good look at the video card, clean it up real nice and still noticed that it was overheating. It was a hit-or-miss thing too. Which usually ruled out software issues because my rule of thumb is that if you cannot consistently re-create the error, then it's not the line of code... That's when I told the wife that the video card was shot and bought a new one! \o/ The wife was upset, but accepted it since she saw that I had been futzing with the computer for a good week!

Anyways, I couldn't wait for the new video card to arrive and let my computer remain crippled. So I took another good look at the video card and sorta noticed that the fan on the video card was spinning, but didn't appear to be whizzing...

After pulling out the video card, and applying a little bit of WD-40 to the fan... Alright! You got me... I drenched it in good 1/4 can of WD-40, cleaned it up real nice. I have finally got the fan whizzing and back in working order.