These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
123Next pageLast page
 

Runtime Error: Crashing after 2 or 3 warps since patch

First post
Author
Previous Topic Next Topic
Quaxo Zyrustiner
Garoun Investment Bank
Gallente Federation
#1 - 2014-01-29 00:36:41 UTC  |  Edited by: Quaxo Zyrustiner
Since Rubicon 1.1 patch this morning, crashing as I come out of warp every 2 or 3 warps.

Microsoft Visual C++ Runtime Library
"Runtime Error!
Program: C:\Program Files\CCP\EVE\bin\ExeFile.exe
abnormal program termination"

Windows 7 Home Premium 32-bit
AMD Phenom II X4 965 3.4GHz
4GB RAM
2x AMD Radeon HD 5770 (Crossfire X)
Sound Blaster X-Fi Extreme

Running game on DX11 and max graphics settings. Never had any issues or it crash on me at all until this patch.

Edit: Just to clarify, that's warping within the same system, not using jumpgates. Switching to DX9 did not rectify the problem either. Also ran the repair tool and cleared the cache.
Arnot Troust
Pulse Industries
Knights Collective
#2 - 2014-01-29 03:18:20 UTC
I am having the same issue since the patch. Game was freezing so I switched to DX9 and now i am getting a runtime error.

Intel i7-2600k
Win 7 64bit
AMD Radeon HD7970 driver version 13.251.0.0
Messoroz
AQUILA INC
#3 - 2014-01-29 03:18:56 UTC
Try running the client in windowed mode.
Lynnaryas Alduin
Anann Corp
#4 - 2014-01-29 08:28:59 UTC
Same issue, deleting cache, safe mode, repair tool didn't work.
I sent a ticket with the crash report still waiting a answer.

This is the FIRST time i ever had a problem with EvE. It always worked fine until the 1.1 update.
Phasewalker
Ten Below Zero
#5 - 2014-01-29 09:52:58 UTC
Same issue here.
Nataliya Barre
Men of Mayhem Inc.
Stockholm Syndrome.
#6 - 2014-01-29 10:17:55 UTC
Had this one time today aswell

Win 7 64bit
Intel i7 2.8
8 GB Ram
Nvidia Geforce GTX 570 (332.21 driver)
running DX11
Lynnaryas Alduin
Anann Corp
#7 - 2014-01-29 10:38:17 UTC
Lynnaryas Alduin wrote:
Same issue, deleting cache, safe mode, repair tool didn't work.
I sent a ticket with the crash report still waiting a answer.

This is the FIRST time i ever had a problem with EvE. It always worked fine until the 1.1 update.



Apparently using DirectX 9 instead of DirectX 11 resolve this issue.
I don't have this problem anymore by doing so.
Nataliya Barre
Men of Mayhem Inc.
Stockholm Syndrome.
#8 - 2014-01-29 13:13:13 UTC
DX9 doesnt solve this for me
Vyl Vit
#9 - 2014-01-29 14:12:20 UTC
DX9 worked for a while....yesterday...not this morning. There's two other threads on this.

Paradise is like where you are right now, only much, much better.
Quaxo Zyrustiner
Garoun Investment Bank
Gallente Federation
#10 - 2014-01-29 18:24:31 UTC
Lynnaryas Alduin wrote:

Apparently using DirectX 9 instead of DirectX 11 resolve this issue.
I don't have this problem anymore by doing so.


Apparently not for everyone. Many of us have tried that and it still crashes after warping.
Osaka Takawaki
Order and Prosperity
#11 - 2014-01-29 21:44:52 UTC
I changed to DX9 and it didn't freeze, but now I am having graphics issues and it is still unplayable. I hope this gets fixed asap, so that I can play it normally like I did pre 1.1! I just bought a one year subscription.
Bobby Sixkillar
Jewbacca INC
#12 - 2014-01-29 23:40:25 UTC
Same issue!
It crashes almost everytime I warp. X
Tried repair.exe -> nope
Uninstalled and installed again -> nope
Kuronaga
The Dead Parrot Shoppe Inc.
The Chicken Coop
#13 - 2014-01-30 01:56:42 UTC
Same issue here.

Windows 7 64 bit

Radeon HD 6850 (X2, crossfired)
Cielle Tische
Who Armed the Carebears
#14 - 2014-01-30 02:29:30 UTC
I'm having a very similar problem. After a few gates the client completely freezes and returns "CCP EXEFILE.EXE has stopped responding" and closes.

Windows Error Reporting kicked back this:
Quote:
Faulting application name: ExeFile.exe, version: 2014.1.70.5482, time stamp: 0x52e11c87
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x69687420
Faulting process id: 0x998
Faulting application start time: 0x01cf1d56d618d75a
Faulting application path: C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe
Faulting module path: unknown
Report Id: 1e10152b-8953-11e3-adb4-40618693d039


System specs:
Windows 7 Ultimate x64
AMD Phenom II X6 1090T
EVGA nVidia GeForce 760 GTX 2GB
16GB DDR3 1600 G.Skill Sniper

I tried DX11 and DX9 mode. I also tried it with K-Boost on and off for my video card.
I've tried the following Video Driver versions (in order):

  • 332.21 (WHQL Newest)
  • 334.67 (Beta Newest)
  • 331.82 (WHQL)
  • 331.93 (Beta)
  • 331.65 (WHQL)
  • 331.58 (WHQL)
  • 326.41 (Beta Currently using now - also the furthest back the nVidia website has available)



  • Running single client or multi client seems to have no effect. Neither does running full screen vs windowed mode.
  • Seems to happen more OFTEN undocked or when changing sessions (docking/undocking/taking a gate) but also when initializing warp. Sitting in station can take hours for a client to crash, but undocked and doing stuff maybe 15-20 minutes at MOST, and in a freighter, that's 1-3 gates.


Thinking it might be an issue with Dual Screening on one GPU (no idea, was trying everything) I tried adding a second video card for my second screen and no change. I also tried removing both the second GPU and the second screen completely, still no change.

Developer of www.eveidb.com - Relational EVE database! [Still under construction]
Nataliya Barre
Men of Mayhem Inc.
Stockholm Syndrome.
#15 - 2014-01-30 08:55:47 UTC
Bumping this..

Unplayable
Hexxeh Hadah
Minion Revolution
#16 - 2014-01-30 10:54:25 UTC
Also occasionally getting runtime errors just after hitting warp

AMD Radeon HD 7770
Driver Package 13.251-131206a-166151E-ATI
DX11
64 bit Win 8.1 Pro
8GB RAM
Quaxo Zyrustiner
Garoun Investment Bank
Gallente Federation
#17 - 2014-01-30 12:41:32 UTC
Looks like no fix for this in today's patch notes. Another day where I can't do anything that requires warping, which is pretty much everything.
Regolus Caldarin
Disturbing Silence
Disturbing Silence.
#18 - 2014-01-30 13:36:33 UTC
Yeah cant do anything....switched to Dx9 but that doesnt solved anything...

Do we get the time back we wasted on doing nothing? Yeah we can skill.....but this is not playing at all...

Damn CCP get this problem fixed please! Should have a higher priority then anything else so that we ALL can play our beloved Eve Online like before!
Osaka Takawaki
Order and Prosperity
#19 - 2014-01-30 13:49:59 UTC
I agree. This is the worst problem I've ever had with Eve. I can take downtime, but being offline when everyone else is on having fun is really boring. This is easily the equivalent of 2 M skillpoints in compensation. What?
Mihnea Tepes
Federal Navy Academy
Gallente Federation
#20 - 2014-01-30 14:26:44 UTC
Runtime Error!
Program: C:\Program Files\CCP\EVE\bin\ExeFile.exe
abnormal program termination

Win XP, DirectX9

the same problem here, mostly after the warp

I tried eve repair tool, erased my cache files, nothing helped

amazing thing when you are living out of high sec

so now what ...
123Next pageLast page