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Issues, Workarounds & Localization

 
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Regular display driver crashes

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Percibald Tenet
Deep Core Mining Inc.
Caldari State
#141 - 2014-01-30 21:10:04 UTC
Mihnea Tepes wrote:
CCP Snorlax wrote:
Kane Rizzel wrote:
CCP Snorlax wrote:
Mihnea Tepes wrote:
Snorlax, you cant be serious. I dont want to be rude, but this issue is affecting whole game play. If you know whats wrong, fix it now pls, cause you cant make it worse than it is.

I'm sorry, we can't release a fix to low level graphics code without more testing. I appreciate that this is frustrating but we can't risk breaking the game for even more players. My team has worked hard to identify a fix but we can't rush it, much as I'd like to.



The fact I've now lost two ships to this bug crashing two different systems means I'm less inclined to play this game

I'm sorry to hear that. I'm still inclined to keep fixing bugs and improving the game.


I am really happy to hear that and you have my thanks for that :)

I was just wondering, you made a mistake in game, we are loosing our ships, are you going to fix that on kb and also to replace our isk?


It's genuinely ridiculous to ask them to fix your killboard and only mostly ridiculous to ask for reimbursement.
Sile Suirghiche
Gaidhlig Technology
#142 - 2014-01-30 21:25:40 UTC
The FPS monitor in-game still shows DX11 in the top corner despite my having told the launcher to run in DX9. Monitor wrong or launcher setting didn't work?
Franz7657
DreddNaut
#143 - 2014-01-30 21:55:37 UTC  |  Edited by: Franz7657
Sile Suirghiche wrote:
The FPS monitor in-game still shows DX11 in the top corner despite my having told the launcher to run in DX9. Monitor wrong or launcher setting didn't work?


it's a bug, here i have dx-9 writed and riva tuner stat show d3d9 too

btw, i'm affected by the crash problem too while using dx-11
huexit
State War Academy
Caldari State
#144 - 2014-01-30 22:10:47 UTC
got crash on direct x9 with ati HD7970
Cielle Tische
Who Armed the Carebears
#145 - 2014-01-30 23:00:46 UTC
CCP Snorlax wrote:
I'm optimistic we have found a fix - we need to do more testing to make sure nothing else broke. Assuming the testing goes well we'll have a patch ready on Monday.

In the meantime, turning off anti-aliasing should reduce the chance of driver crashes on AMD cards.

Does said fix maybe sorta possibly kinda also fix the same issue on nVidia cards? I'm having the same crashing issue (although not DRIVER crash, just client crash) on my 760 GTX
Here's my post in another thread: https://forums.eveonline.com/default.aspx?g=posts&m=4170994#post4170994

Developer of www.eveidb.com - Relational EVE database! [Still under construction]
Dalto Bane
The Scope
Gallente Federation
#146 - 2014-01-30 23:08:36 UTC
A question for the masses. I am one of you who are currently having issues with graphics card recovery, DX11, etc. I switched to DX9 and so far have no issues, except when multiboxing, the framerate becomes excessively slow, almost like it would if there were a latency issue. Question is, are these issues related? This was not the case prior to 1.1 and using DX11.

Drops Mic
Sir Substance
Sebiestor Tribe
Minmatar Republic
#147 - 2014-01-30 23:50:28 UTC
Alyx Doshu wrote:
CCP Snorlax wrote:
I'm optimistic we have found a fix - we need to do more testing to make sure nothing else broke. Assuming the testing goes well we'll have a patch ready on Monday.

In the meantime, turning off anti-aliasing should reduce the chance of driver crashes on AMD cards.



If this fix works, is there any chance it can be deployed in a hotfix asap instead of Monday? some of us would actually like to play sometime this week please.


What about an optional download?

This is clearly not a server issue, can you let those of us who literally cannot play take our chances on side effects please?

The beatings will continue until posting improves. -Magnus Cortex

Official Eve Online changelist: Togglable PvP. - Jordanna Bauer
Sir Substance
Sebiestor Tribe
Minmatar Republic
#148 - 2014-01-30 23:52:35 UTC
Cielle Tische wrote:
CCP Snorlax wrote:
I'm optimistic we have found a fix - we need to do more testing to make sure nothing else broke. Assuming the testing goes well we'll have a patch ready on Monday.

In the meantime, turning off anti-aliasing should reduce the chance of driver crashes on AMD cards.

Does said fix maybe sorta possibly kinda also fix the same issue on nVidia cards? I'm having the same crashing issue (although not DRIVER crash, just client crash) on my 760 GTX
Here's my post in another thread: https://forums.eveonline.com/default.aspx?g=posts&m=4170994#post4170994


Interesting, is that a macbook with windows installed?

The beatings will continue until posting improves. -Magnus Cortex

Official Eve Online changelist: Togglable PvP. - Jordanna Bauer
CorryBasler
Pandemic Horde Inc.
Pandemic Horde
#149 - 2014-01-31 01:24:26 UTC  |  Edited by: CorryBasler
switched to DX9 with the launcher still getting crashes AMD video drivers stop responding, and eve stops responding with a grey/white screen and lags my computer down to a crawl until i close it.

Noticed on gates, stations, in warp, logging in, at poses.

Windows 7 Pro/Windows 8 Pro (seems windows 8 pro last longer before it crashes vs my windows 7 install)
Intel I7 4770k
Twin ASUS R9 290x CrossFireX
ASUS Maximus VI Extreme
16Gb GSkill Trident 2400Mhz

Nothing else but eve does this, game is unplayable... i crash every 2-3 minutes making it pointless to login .
Cielle Tische
Who Armed the Carebears
#150 - 2014-01-31 01:26:34 UTC
Sir Substance wrote:
Cielle Tische wrote:
CCP Snorlax wrote:
I'm optimistic we have found a fix - we need to do more testing to make sure nothing else broke. Assuming the testing goes well we'll have a patch ready on Monday.

In the meantime, turning off anti-aliasing should reduce the chance of driver crashes on AMD cards.

Does said fix maybe sorta possibly kinda also fix the same issue on nVidia cards? I'm having the same crashing issue (although not DRIVER crash, just client crash) on my 760 GTX
Here's my post in another thread: https://forums.eveonline.com/default.aspx?g=posts&m=4170994#post4170994


Interesting, is that a macbook with windows installed?

Not on your life - Total custom rig.

Developer of www.eveidb.com - Relational EVE database! [Still under construction]
TheSmokingHertog
Julia's Interstellar Trade Emperium
#151 - 2014-01-31 02:19:45 UTC
Have had driver crashes all day, very annoying indeed.

1024MB ATI AMD Radeon HD 7800 Series (XFX Pine Group)
WIN 7 64 bit

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-
Jack Tronic
borkedLabs
#152 - 2014-01-31 03:22:58 UTC
CCP Snorlax wrote:
We have come up with a much simpler repro case that consistently crashes my AMD display driver (and even blue-screened once). We have a potential fix that we're about to test with the original repro case - more on this later.



You couldn't test this before Rubicon 1.1 stopped hundreds from playing? ಠ_ಠ
Sir Substance
Sebiestor Tribe
Minmatar Republic
#153 - 2014-01-31 03:42:16 UTC
Cielle Tische wrote:
Sir Substance wrote:
Cielle Tische wrote:
CCP Snorlax wrote:
I'm optimistic we have found a fix - we need to do more testing to make sure nothing else broke. Assuming the testing goes well we'll have a patch ready on Monday.

In the meantime, turning off anti-aliasing should reduce the chance of driver crashes on AMD cards.

Does said fix maybe sorta possibly kinda also fix the same issue on nVidia cards? I'm having the same crashing issue (although not DRIVER crash, just client crash) on my 760 GTX
Here's my post in another thread: https://forums.eveonline.com/default.aspx?g=posts&m=4170994#post4170994


Interesting, is that a macbook with windows installed?

Not on your life - Total custom rig.


Interesting. I've had a few reports from playings with similar numbered nvidea cards as well, but they've all been macbooks.

Don't know what the connection is there.

The beatings will continue until posting improves. -Magnus Cortex

Official Eve Online changelist: Togglable PvP. - Jordanna Bauer
William Voxx
Da Loops
#154 - 2014-01-31 03:51:54 UTC
Been have driver crashes usually the first time after i warp after loading EVE for the first time. Its often worse if i warp to a heavily bubbled gate, though it has happened after warping to an asteroid belt.

ASUS Radeon HD 6870
NinjaTurtle
Pator Tech School
Minmatar Republic
#155 - 2014-01-31 05:27:21 UTC
hey gais dx11 is here :S
FluffyDice
Kronos Research
#156 - 2014-01-31 07:14:16 UTC
CCP Snorlax wrote:
I'm sorry, we can't release a fix to low level graphics code without more testing. I appreciate that this is frustrating but we can't risk breaking the game for even more players. My team has worked hard to identify a fix but we can't rush it, much as I'd like to.

Maybe if you'd applied this kind of testing to begin with you wouldn't break **** all the time?
LordInvisible
Nova Ardour
#157 - 2014-01-31 08:56:55 UTC
now now guys, play nicely.

I'm sure they didnt do this on purpouse. In complex and huge project like EvE is, counting in for problems with third party hardware is something thats really hard.

I support fixing this stuff AFTER they test their fix more then they tested 1.1 patch, we really dont want something else broken instead.

I just hope that they will reimburse the damage done tho..
mrSebastian
Perkone
Caldari State
#158 - 2014-01-31 09:29:18 UTC
Same problem.
AMD Radeon HD 7800. Have updated drivers, windows and everything. Crashes when there's a lot of traffic.

Almost reinstalled EVE...
Giullare
The Candyman is Back
#159 - 2014-01-31 09:43:58 UTC
AMD HD 6950
Win 7 64 bit

Eve client freeze and go to full white screen since rubicon 1.1 was deployed.
Sometime it's even hard to close EVE from task manager.
Stopped playing yesterday since even disabling antialising and all graphic effects doesn't reduce the crashes.
Garnoo
Eternity INC.
Goonswarm Federation
#160 - 2014-01-31 09:46:21 UTC
for real - rerol this useless ****** patch as its now 100% unplayable, its 6th attempt to login back after crash and it keeps crashing in ewarp...

People are going to try to ruin your day. Get together with others, ruin their day back -  EvE