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Regular display driver crashes

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Naxirian
Republic Military School
Minmatar Republic
#1 - 2014-01-28 12:23:00 UTC  |  Edited by: Naxirian
Hi peeps/devs

Just reporting that I'm getting regular display driver crashes and recoveries whilst playing EVE since the 1.1 update today.

It happens 99% of the time when I'm near a station or a stargate. I just jumped into PF-346 system from Orvolle, and had 3 display driver crash messages (AMD display driver has stopped responding and has recovered) in less than 10 seconds whilst trying to get off the gate and somewhere safe whilst the crashing passed.

My system specs:

Intel Core i5 2500K @ 4.5GHz
8GB DDR3 1600MHz RAM
Sapphire R9 280X Vapor-X 3GB OC Edition (Running at out of the box clocks, with Catalyst 13.12 WHQL drivers)
Windows 8.1 Pro
Single monitor

I've had maybe 7 or 8 of these display driver crashes since logging in after downtime today, but the most severe string of them was after jumping into PF-346.

*UPDATE* DirectX 9 mode fixes the issues, however, not sure if this is related but I've just noticed that I've also lost smoke trails from my torpedoes whilst playing in DirectX 11 mode, and I've got them switched on in options.

Asus Crosshair VI Hero X370 Motherboard

AMD Ryzen 7 1700 @ 4GHz

2 x R9 290X 4GB Crossfire @ 1150MHz

Full EKWB Custom Watercooling Loop

16GB Corsair Vengeance LED Red DDR4 RAM @ 3000MHz
Maria212
Ministry of War
Amarr Empire
#2 - 2014-01-28 12:26:00 UTC
Go to launcher - Options - Direct X and switch it to DX9 for now

Works for me on my dual ati 5770s
Naxirian
Republic Military School
Minmatar Republic
#3 - 2014-01-28 12:37:26 UTC  |  Edited by: Naxirian
Maria212 wrote:
Go to launcher - Options - Direct X and switch it to DX9 for now

Works for me on my dual ati 5770s


Thanks, I'll give that a try. Hopefully the devs will see this thread, would appear to be an issue with the new shaders they added for stations etc.

Asus Crosshair VI Hero X370 Motherboard

AMD Ryzen 7 1700 @ 4GHz

2 x R9 290X 4GB Crossfire @ 1150MHz

Full EKWB Custom Watercooling Loop

16GB Corsair Vengeance LED Red DDR4 RAM @ 3000MHz
CCP Antiquarian
C C P
C C P Alliance
#4 - 2014-01-28 12:42:24 UTC  |  Edited by: CCP Antiquarian
The DX team is definitely looking into these driver crashes.

Not sure if they are station-related, but the individuals responsible for the stations have also been alerted.


Thank you, Naxirian, for helping us fix it by commenting here and submitting bug reports.

"Singularity pilots are helpful pilots."

@CCP_Antiquarian - for immediate fulfillment of your archaic social media needs.
CCP Maxwell
C C P
C C P Alliance
#5 - 2014-01-28 12:45:36 UTC
Thanks for the info. This is under investigation.

CCP Maxwell - QA Engineer - Team RnB
Maria212
Ministry of War
Amarr Empire
#6 - 2014-01-28 12:47:24 UTC
I get game crash on logging in into wormhole so nothing to do with stations here.
CCP Antiquarian
C C P
C C P Alliance
#7 - 2014-01-28 12:48:20 UTC
Thanks, Maria212.

"Singularity pilots are helpful pilots."

@CCP_Antiquarian - for immediate fulfillment of your archaic social media needs.
Lightbubble
University of Caille
Gallente Federation
#8 - 2014-01-28 12:54:42 UTC
CCP Antiquarian wrote:
The DX team is definitely looking into these driver crashes.

Not sure if they are station-related, but the individuals responsible for the stations have also been alerted.


Thank you for helping us fix it by commenting here and submitting bug reports.



I´ve got the same AMD - message twice, while undocking from station in system IWZ3-C.

My System Specs:

Intel Core I5- 2500k @ 3.60 GHz
8,00 GB Ram
AMD Radeon HD6800 (Catalyst 13.12)
Windows7 Home Premium (Service Pack 1)
Alexandra Wenli
School of Applied Knowledge
Caldari State
#9 - 2014-01-28 12:57:00 UTC
Same Problem. Crash near Stargate. 3 Times in the last 10min.
Before Patch no problems.



Win 7 64bit/ Radeon HD 7800
CCP Antiquarian
C C P
C C P Alliance
#10 - 2014-01-28 13:03:07 UTC
There are a few threads on this floating around now, so I apologize if I am late getting around to a response on one or another...

At present, the fastest solution is to switch to dx9 (from the launcher menu).

The DX team is investigating further, and should have a DX11 compliant solution soon.

Thanks.

"Singularity pilots are helpful pilots."

@CCP_Antiquarian - for immediate fulfillment of your archaic social media needs.
NerdyWalk
EPA Qualified
#11 - 2014-01-28 13:11:17 UTC
Same thing for me on Radeon 5800

win7 64 bit

switching to directx 9 now
D4RK50ULD4N
Hideaway Hunters
The Hideaway.
#12 - 2014-01-28 13:15:52 UTC
Happened to me 3 times today, usually when jumping into a new system or warping to a stargate. Got me podded -.-, ill try switching to DX9.

Win7/ Radeon6790
Ka'nami Pares
Royal Amarr Institute
Amarr Empire
#13 - 2014-01-28 13:17:51 UTC
Same for me Windows 7 x64, AMD R9 280 with the 13.12 AMD drivers
Naxirian
Republic Military School
Minmatar Republic
#14 - 2014-01-28 13:19:04 UTC
Not sure if this is related but I've just noticed that I've also lost smoke trails from my torpedoes whilst playing in DirectX 11 mode, and I've got them switched on in options.

Asus Crosshair VI Hero X370 Motherboard

AMD Ryzen 7 1700 @ 4GHz

2 x R9 290X 4GB Crossfire @ 1150MHz

Full EKWB Custom Watercooling Loop

16GB Corsair Vengeance LED Red DDR4 RAM @ 3000MHz
Wolf Kruol
Suicide Squad Gamma
#15 - 2014-01-28 13:36:28 UTC  |  Edited by: Wolf Kruol
Yup had to change to DX9 and now it works.. DX11 doesn't work for my ati card... First time crash heading to gate I got BSoD and the second time warping to get on a fresh login.. Game not responding.

Never had a BSoD from Eve before.. you guys are doing something wrong with your coding.

“If you're very very stupid? How can you possibly realize you're very very stupid?

You have to be relatively intelligent to realize how stupid you really are!”
Naxirian
Republic Military School
Minmatar Republic
#16 - 2014-01-28 13:46:32 UTC
Wolf Kruol wrote:
Yup had to change to DX9 and now it works.. DX11 doesn't work for my ati card... First time crash heading to gate I got BSD and the second time warping to get on a fresh login.. Game not responding.

Never had a BSD from Eve before.. you guys are doing something wrong with your coding.



I used to get BSOD's back in the day but that would have been around 2006 lol. I haven't had a BSOD from this issue but I regularly get my display driver crashing. DirectX 9 mode I guess.... not like it makes any difference to the visuals yet.

Asus Crosshair VI Hero X370 Motherboard

AMD Ryzen 7 1700 @ 4GHz

2 x R9 290X 4GB Crossfire @ 1150MHz

Full EKWB Custom Watercooling Loop

16GB Corsair Vengeance LED Red DDR4 RAM @ 3000MHz
CCP Antiquarian
C C P
C C P Alliance
#17 - 2014-01-28 13:51:20 UTC
We're keeping DX11 and DX9 as identical as possible until we're confident that these types of issues are at an absolute minimum.

The DX team are hammering away and should have an solution soon.

Thanks, Nax, Wolf, D4RK, Nerdy, Alex, and 'bubble.

"Singularity pilots are helpful pilots."

@CCP_Antiquarian - for immediate fulfillment of your archaic social media needs.
Wolf Kruol
Suicide Squad Gamma
#18 - 2014-01-28 14:44:51 UTC
CCP Antiquarian wrote:
We're keeping DX11 and DX9 as identical as possible until we're confident that these types of issues are at an absolute minimum.

The DX team are hammering away and should have an solution soon.

Thanks, Nax, Wolf, D4RK, Nerdy, Alex, and 'bubble.


Since your here can you elaborate what difference if any does DX11 do for graphics in space or is this a Wis thing over DX9?

“If you're very very stupid? How can you possibly realize you're very very stupid?

You have to be relatively intelligent to realize how stupid you really are!”
CCP Antiquarian
C C P
C C P Alliance
#19 - 2014-01-28 14:52:23 UTC
Wolf Kruol wrote:


Since your here can you elaborate what difference if any does DX11 do for graphics in space or is this a Wis thing over DX9?


Difference right now = None

DX11 offers no new visual features, but including it is the first step in moving along the path for the future.

"Singularity pilots are helpful pilots."

@CCP_Antiquarian - for immediate fulfillment of your archaic social media needs.
Percibald Tenet
Deep Core Mining Inc.
Caldari State
#20 - 2014-01-28 15:36:02 UTC  |  Edited by: Percibald Tenet
I crashed on logging in next to a stargate 7 out of 8 times, The 8th time was after switching to dx9, after that I jumped into the next system and crashed immediately once again.

The other characters that I have in station can log in and do normal station things just fine.

Edit: tried a few more times on dx9 and it's borked.

Double edit: I should add that I had traveled 17 or so jumps from kfie-z to Arzanni before crashing. I crashed upon e-warping which suggests that it's not the gates themselves, maybe the nebulae?

http://evemaps.dotlan.net/route/KFIE-Z:B-R5RB
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