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Reimbursement policy - A new appeal to CCP

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James Amril-Kesh
Viziam
Amarr Empire
#61 - 2014-01-23 01:19:17 UTC
Verlane Nalelmir wrote:
Next question is: What is the actual number for large-scale player engagement?

Probably considerably less than what was actually involved. There were almost 300 parties on the Nyx killmail in question.

Enjoying the rain today? ;)
Dersen Lowery
The Scope
#62 - 2014-01-23 01:25:33 UTC
James Amril-Kesh wrote:

EVE Online Reimbursement Policy wrote:
5. Any losses of any kind resulting from a large-scale player engagement are not covered by this reimbursement policy.

http://community.eveonline.com/support/policies/eve-reimbursement-policy/
Of any kind.
So I'm confused as to why you're arguing so vehemently against me when I'm also saying that we shouldn't be reimbursed under this policy.
My point is, he shouldn't have been either. The policy doesn't say "except when there's a bug", it says "any losses of any kind resulting from a large-scale player engagement are not covered".


Yes, resulting from, not occurring within the context of.

The smart bomb bug was not the result of a large-scale player engagement. It would have happened if the SC and the people shooting it were the only people within 20 jumps. It was a result of a mistake in CCP's code, of course they'll reimburse it.

Lag and unresponsiveness are the result of large-scale player engagements; specifically, the results of actions ordered by people who are experienced enough and senior enough to know perfectly well how their orders will affect the servers. Lag and unresponsiveness are the result of players overloading systems that work entirely as advertised, so the fault lies with the players, and CCP will not reimburse.

Proud founder and member of the Belligerent Desirables.

I voted in CSM X!
ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#63 - 2014-01-23 01:55:49 UTC
Quote:
16. Redundant and re-posted threads will be locked.

As a courtesy to other forum users, please search to see if there is a thread already open on the topic you wish to discuss. If so, please place your comments there instead. Multiple threads on the same subject clutter up the forums needlessly, causing good feedback and ideas to be lost. Please keep discussions regarding a topic to a single thread.


Thread closed.

ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department