EVE General Discussion

ok it's time to get over this now. I don't know what you were expecting but the fundamental mistake I think you're making is that this isn't anything like your job and the comparison is irrelevant.

"losing customers without knowing why"
- So the suggestion is that CCP are unaware that HED was laggy? Even if for some reason Stevie Wonder was working that night over in London, the endless crybaby posts would surely have peaked their curiosity.

" a lack of prioritized work towards the overall sov experience"
- Like in times gone, If you ever had to spend your weekend making sure you had more POS's in a system than your enemy, in a system with 30 moons only to have the node die when a fight eventually erupts, you might appreciate how things are today by comparison.

"I would like to voice my displeasure in a fairly constructive way. When/how is the protest?"
- Contribute to an existing thread is a great start.

I'm the first to jump down CCP's throat when it comes to genuine grievances. I took issue with the SOMER lotteries promotion, Incarna, T20, the list goes on.. but these are conscious decisions that CCP are making. What you have here is a circumstance in which CCP are simply unable to deliver having done everything in their capacity.. from server reinforcement to TiDi in order to facilitate this fight. If someone blows up a bus, do you blame the bus company? (Americans don't answer that).

People weren't blowing up busses, they were standing on the street corner trying to get on one, having paid the bus company in advance for a ride. But when a bus did show up it was full, so they put some people on the roof, hanging out of windows for dear life, while telling others to wait forever for another bus to chug down the road making them late for work... The bus company who keeps seeing these spikes in route demand put soft drink dispensers in the bus, rather than addressing the core service issue.

Perhaps they need bigger busses, or a better bus dispatch system that can dynamically send busses to a route that sees a spike in consumer demand...who knows; the key though is its not the bus RIDER responsible for solving this mess, but the bus company. If you can't support your clients, don't accept their fees (or refund their fees when service fails).

In short, the consumer paid for a service, the provider is failing at providing it. Is this because they are focussing on launching their new airline service "Dusty Wings Over My Azz"? Who can guess...

What is really sad though are the stockholm syndrome bus riders who have been trapped on these busses for so long, that addition of said drink dispenser is all they need to naysay anyone complaining about the ****** bus service.

Come to Halaima this weekend old friend. We'll do some Code enforcement and have some fun. Cats will be provided.

Largely assuming that what was posted before in other threads are TRUE, the system had a cyno jammer and the domi fleet was part of the initial wave to hit targets and the cyno jammer.

What I am waiting for is an official devblog about this, numbers and charts, the whole shebang. Its safe to assume that CCP is crunching the data from this battle..

CCP: Eve is fun, it's all about epic large scale fleet fights.
The 4K: Large fleet fights sucks balls!

I don't know how to believe...

Quick question and then I'll address the other parts of your post - were you there?

The issue is actually not so much the number of people in system, though that was stressing things pretty heavily. The issue is session changes, which happen when, for example, you jump a gate, enter a wormhole, undock, dock, or cyno into a system. Each player's session change is a DB query for All The Things, particularly skills and implants. If you cyno in 1500 people at once, you're going to spike Time Dilation hard because the server has to put everything on hold while it runs 1500 queries to support 1500 session changes. If you cyno 1500 people on grid with 1500 other people, then you have to send 1500*1500 notifications out in addition to all the session changes, with all of those tasks hitting the same thread that the physics engine lives in. If Time Dilation is already spiked hard... welp.

CCP is working on solutions for both problems--the so-called "brain in a box" to ease the burden of session changes, and a parallel (heh) project to pass the notification tasks (the 1500x1500 problem) to a thread running on (an)other core(s) on the same server. Until they announce those fixes, which are not simple, the tactic employed by RUS/CFC, while admirably ballsy, is more or less guaranteed to bring any server CCP uses to its knees if the force they're cynoing into is as big as PL/N3's was that day.

The work CCP is doing is essentially post-doctoral research (as in, CCP has hired post-docs to do the work on the basis of their dissertation subjects). If you're up for that, and you don't mind living in Iceland, send in a resume. Otherwise you'll just have to join the rest of us in accepting that you know little to nothing about the problems they're facing and why they're as intractable as they are. You can learn as much as their is to learn by spelunking through ca. 2011 and 2012 dev blogs and by stalking CCP Veritas on the forums.