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QUESTION: Legit Business Practices

Author
Ricktor Tsero
Doomheim
#1 - 2014-01-19 18:31:17 UTC
In a game where so much scamming has occurred, how do you establish yourself as legit?

I mean, I haven't even been playing a whole month. I see some people giving loans on collateral, various bond and investment offers. How much player time would someone have to put in for you to consider them a trusted member of the community?

X ATM092
The Hatchery
RAZOR Alliance
#2 - 2014-01-19 20:33:08 UTC
Three elements trusting an individual
1) Has the legit person ever been trusted before with this much isk and been legit? If so then you have a precedent for honest behaviour.
2) Has the person reason to believe being honest here will grind rep for future greater opportunities? If so they have a motivation for their previous legit behaviour which would not last.
3) Are the rewards for future legit behaviour greater than the payoff to any single theft? If so they have a motivation to stay legit

What this means is that you need to establish a base amount with which you're trusted to do X and then not rapidly accelerate it in a pattern which would suggest you're rep grinding and therefore undermine the work you've done. At all times the work done to establish the position of trust you now hold should be a bigger investment, in time and effort, than the amount of isk you're holding is actually worth, such that stealing it would be a waste of time. You should also have a plan for continued legit gains from your position that are not massively outweighed by the sum you are asking for. For example if you offered to charge 1m for a super transfer you'd have to do 23,000 of them to make the same isk you could steal in one so that would undermine 3.
Sabriz Adoudel
Move along there is nothing here
#3 - 2014-01-19 23:44:34 UTC
As well as what X ATM092 mentioned, there's also your personal read on the person.

If in doubt, get them on voice comms and talk to them. Try to get them into casual conversation on the side (make an excuse about needing to speak to a corpmate that just went AFK) and and listen to their voice when you return suddenly from talking random crap to the in-game business deal. It is very, very difficult for most people to lie without their breathing patterns changing enough to affect their speech, and it's harder still to sustain a lie when the conversation suddenly changes.

IRL around 1-2% of people can undetectably lie to me. You learn useful skills from ruthless competitive games that reward deception, such as poker and EVE.

I support the New Order and CODE. alliance. www.minerbumping.com

RAW23
#4 - 2014-01-20 10:21:26 UTC  |  Edited by: RAW23
Ricktor Tsero wrote:
In a game where so much scamming has occurred, how do you establish yourself as legit?

I mean, I haven't even been playing a whole month. I see some people giving loans on collateral, various bond and investment offers. How much player time would someone have to put in for you to consider them a trusted member of the community?



Time is really the key criteria (for me at least). When I loan isk uncollateralised, if it is anything beyond a small starter loan I look for time committed to the project and to the present 'identity' of the borrower (assuming in all cases that the borrower might be a scammer's alt). I also expect people to grow their borrowing at a very slow rate. Someone who looks good for 1bil in month 1 is probably not going to look good for 10bil in month 2. Taking this approach ensures a) that there is a high barrier to entry for anyone who wants to scam me and, relatedly, b) that the isk per hour gained through the scam is relatively low. These features make the prospect of carrying out such a scam less appealing.

So, player time that is relevant to loans is not just the age of the character but the time and effort put in in making the character look viable for a loan. Long MD posting history or long API verifiable trading history can both help here. Historically, though, it has been possible to get unsecured loans with a one or two month old character if the stars align correctly.

There are two types of EVE player:

those who believe there are two types of EVE player and those who do not.

Secret Squirrell
Allied Press Intergalactic
#5 - 2014-01-20 17:44:30 UTC
Not really relevant to the market forum, but real trust usually develops from playing with people. Trust here rarely extends beyond the calculated risk level of trust.
Oiras Isimazu
State War Academy
Caldari State
#6 - 2014-01-20 19:21:38 UTC
One of my first EVE Relation once explained to me that:

- He wouldn't bother to hunt for Bounty(ies) under 1 billion (which is the amount that most pilots are at).


The same can apply to business deals, cargo hauls, structural assets value...



Furthermore, since most business deals are valued at over that 1 billion margin...

It makes it a more valuable target for external parties to attack such transactions parties.



Why not for instance, use a trust between 'A' and 'B' as parties of that trust.

Why not again, to destroy that trust and increase confusion, attack the weakest link of that chain.

If the chain breaks it could unbalance the market and increase the balance of asset transfer.



Sure the trusting party losses a little since he won't get his loan back.

The one that borrows may not be able to pay without an increase loss.

The one that becomes a pirate or increases enmity may loose nothing but increased risk of damage.



That risk of damage ratio does affect Legit Business Practices.

Zero parties are involved, and all is done remotely.



Nevertheless, all public communications in the Market Discussion channel are subject to its influence.



Omit it from the negotiation factors at your own perils.


Sabriz Adoudel wrote:
IRL around 1-2% of people can undetectably lie to me. You learn useful skills from ruthless competitive games that reward deception, such as poker and EVE.

You can detect those 1-2% or even less by studying the truth. All lies are related to truth. The more you know the truth, the easier it can be to detect lies. Even the truth itself can have specific and scientific degrees of certainty.

Certainty Equivalent

Certainty Equivalent Analysis

Risk premium

Combining neural network with fuzzy, certainty factor and likelihood ratio concepts for spatial prediction of landslides.

Certainty Ratio in Manufacturing Systems (you know, all those manufacturing offers to produces speculated profit with details of the production queue, assembly lines, resources. Anyone ever included the potential value of the junk from salvage of those created items invested ventures. Would it really double the benefit? What if you increased your standings for lowering the 'We Take' tax?

certainty ratio in chinese


btw, where is the Bounties List in Descending Order???
Hel O'Ween
Men On A Mission
#7 - 2014-01-21 10:31:26 UTC
Ricktor Tsero wrote:
In a game where so much scamming has occurred, how do you establish yourself as legit?

Wrong approach.

You don't establish yourself - others will do this for you by trusting you (more and more).

Quote:

I see some people giving loans on collateral, various bond and investment offers. How much player time would someone have to put in for you to consider them a trusted member of the community?

It's not so much pure time, but (public) actions done in that time and how those actions are perceived by the MD community. Take me for example: I started playing in 2006. I'm the developer of one of the oldest still working and updated 3rd party trading tools, EWA (see my signature). And although therefore some people trust me (with EWA) insofar as they use it as a tool, I doubt that I would be considered "legit"/"trusted" in the sense you're referring to. For example I'm pretty sure I won't receive any special treatment/conditions when asking for a loan or when it comes to evaluate collateral offered by me. Simply because I haven't ever asked for a public loan. I have no "track record" to measure me against. All the time I invested (both played and spent in developing EWA) don't matter in that regard.

tl;dr
Actions matter more than time - reputation is something others give. Attempts at "reputation grinds" may even lead in the opposite direction.

EVEWalletAware - an offline wallet manager.

Lady Katherine Devonshire
Royal Ammatar Engineering Corps
#8 - 2014-01-23 07:47:41 UTC
As Chribba knows better than everyone, a trustworthy reputation is the most valuable thing that one can posses.

To me, being honest is simply a matter of enlightened self interest. If I scam a potential customer I may profit today, but I lose them as a customer forever. It is thus far more sensible to make the long-term investment of not scamming them and keeping them as a returning customer over a long period of time.
Halastar Sayashi
Doomheim
#9 - 2014-01-23 08:48:29 UTC
I understand that reputation is hard to build.

When I first started my lending services, there are alot of people who are concerned that I will scam their collateral away * I normally accept collateral that are valued more than I what I lend*

It just takes time and progressive good performance on your part.

Of course there is the balance of being too good/flexible vs protection from being scam
ie you might want more collateral as a lender in case of scam but this also discourage people because you might rob their collateral.
or
you might want to offer less/no collateral as a borrower since it ties your trade down but people want more collateral as a safeguard.

It's a vice versa thing.

But preservered, don't be greedy, focus on building lasting business relationship rather than one time profit *screw you, middle finger up* relationship.

this is just my 2 cent though, take it with a pinch of salt or nutella.
RAW23
#10 - 2014-01-23 09:21:02 UTC
Halastar Sayashi wrote:
I understand that reputation is hard to build.

When I first started my lending services, there are alot of people who are concerned that I will scam their collateral away * I normally accept collateral that are valued more than I what I lend*

It just takes time and progressive good performance on your part.

Of course there is the balance of being too good/flexible vs protection from being scam
ie you might want more collateral as a lender in case of scam but this also discourage people because you might rob their collateral.
or
you might want to offer less/no collateral as a borrower since it ties your trade down but people want more collateral as a safeguard.

It's a vice versa thing.

But preservered, don't be greedy, focus on building lasting business relationship rather than one time profit *screw you, middle finger up* relationship.

this is just my 2 cent though, take it with a pinch of salt or nutella.


Whilst I agree with most of what you say here, I have to be honest that I am a little amazed that people are willing to overcollateralise loans with you at this point and without the kind of scrutiny that would be applied to someone who was borrowing isk. The thing is, the words you write are absolutely correct and I congratulate you on having the correct attitude, I just think it shows lamentable judgement on the part of the borrowers to think that the perseverance, time and progressive good performance you mention as critical can be established in the 13 days you have been running your business.

There are two types of EVE player:

those who believe there are two types of EVE player and those who do not.

Halastar Sayashi
Doomheim
#11 - 2014-01-23 10:22:59 UTC
Im surprised by myself too but i guess I just try to be as friendly and as patient as possible to every person that comes to me.

Anyway, sorry for overzealous posting, will cut back and be moderate about it.