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CCP Office in USA for easy payments
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L'gonic D'gingar
The Generic Conglomerates
Pillars of Liberty
#1 - 2013-12-04 08:02:46 UTC
Fellas

To sumerize I have only one credit card. It happens to be a credit union card. Thanks to HOMELAND security in the USA everytime I purchase game time my credit union goes nuts. Are you doing bussiness in Iceland? What kind of bussiness blah blah blah. After twenty minutes I get the green light. The Credit Union blames it on Homeland Security. Homeland Security blames it on Iceland! Lets cut to the chase and open a CCP bank account in the USA ( maybe Canada!) If memory serves CCP bought world of darkness in Georgia! Can a EVE banking account be activated there? I can't be the only one with this problem.

No, I do not want to open another CC account just for a "game! "
Hesod Adee
Perkone
Caldari State
#2 - 2013-12-04 09:05:57 UTC
It sounds like it's a problem with your credit union. Next time this happens, ask them why they have a problem with you making regular payments to a single foreign company. Ask them why they have a problem with the latest payment attempt when every other payment attempt to the same company is a legitimate one.

Ask them why they need to contact you when their records would show the same thing happening regularly.

If they try to say Homeland Security, ask for the specific reason why they need to call you up every time. Ask them why their own records of calling you up in the past are not sufficient.
If that doesn't give you a good answer, then ask yourself why that credit union deserves your business when their customer service is that terrible.

Don't expect CCP to spend money just because your credit union is incompetent.
Jint Hikaru
OffWorld Exploration Inc
#3 - 2013-12-04 12:55:55 UTC
Hesod Adee wrote:

If that doesn't give you a good answer, then ask yourself why that credit union deserves your business when their customer service is that terrible.

Don't expect CCP to spend money just because your credit union is incompetent.


Pretty much, exactly this!

Another Credit Card company would love your business. They make it oh so easy to transfer from the one you are on to theirs.

I'm sure there are plenty of reasons (Ahem, TAX, Ahem..) that CCP would not want so setup payments in the USA. And i don't blame them. They are an Icelandic company, stands to reason they want Iceland to benefit from the Taxes they have to pay.

Jint Hikaru - Miner / Salvager / Explorer / SpaceBum In the beginning the Universe was created. This has made a lot of people very angry and been widely regarded as a bad move.
Danika Princip
GoonWaffe
Goonswarm Federation
#4 - 2013-12-04 13:16:08 UTC
Can't you just use paypal or something?
Lykouleon
Noble Sentiments
Second Empire.
#5 - 2013-12-04 17:59:48 UTC
If you're on a list that makes your credit union go nuts and blame an issue with Homeland Security whenever you pay for EVE through CCP's system, you've probably got other, more important things to worry about and clear up than paying for an MMO.

There are other options, such as using Paypal for the transfer or buying GTCs through a US authorized reseller if your credit union is going to be that anal about international transactions.

Lykouleon > CYNO ME CLOSER so I can hit them with my sword
brinelan
#6 - 2013-12-12 19:11:01 UTC
There are plenty of people outside of Iceland that don't have problems paying their subscription. It may be time to investigate other options.
FightingMoose
Chroma Corp
#7 - 2013-12-19 19:13:29 UTC
This has nothing to do with homeland security, this is your bank's anti-fraud department. Since you do all your transactions in one place or to popular online sites, when you make a payment to an obscure company in Iceland they assume the worst.

I'd ask to talk to their fraud prevention people and have them make an exception for this transaction for you. When I travel abroad, I always call my bank first to let them know so they can put a note in their systems so my card doesn't get rejected.

Proud owner of an Ibis.
Chang Usoko
Native Freshfood
Minmatar Republic
#8 - 2013-12-21 07:43:29 UTC
If this is such a problem just go buy a refillable credit card and just put Eve and the price to keep the card active on it. Hell it is how I do most of my online anyway.