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Issues, Workarounds & Localization

 
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Cant' get the patch.

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Almethea
Trans Stellar Express
#141 - 2014-03-06 11:31:57 UTC  |  Edited by: Almethea
2014-03-06
http://uptobox.com/5z3l5o7w34if

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
Above Sistem
Above Inc.
#142 - 2014-03-06 11:33:27 UTC
You're the best.
Almethea
Trans Stellar Express
#143 - 2014-03-06 16:28:18 UTC
thanks mr Above Sistem

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
Nolak Ataru
Hedion University
Amarr Empire
#144 - 2014-03-07 01:55:14 UTC
Almethea wrote:
thanks mr Above Sistem


CCP needs to hire you instead of whatever uneducated fuckwit they have currently working on their launcher.
Eccon Dustwaver
Excalibur Industries
#145 - 2014-03-07 02:16:48 UTC
Muffins Aakiwa wrote:
Shik Koken wrote:
Almethea wrote:
https://hotfile.com/dl/257279382/2339b82/EVE_Online_661006-662240_win.patch.html

you should be able to get the patch here, let me know if it's work Blink


btw, ccp fix the launcher it still sucks!


I went to the page but the download links seem to be dead.

Perhaps a download and manual install of the patch would work for me because launcher fails, repair tool fails, and I've been waiting hours for a response to my petition. Where can I find the patch file?

Ever since the launcher came out, I've wasted hours on its repeated fails. CCP, please FIX it!


You went on which page ? The hotfile.com link work really well. you just have to download it, unzip it and put it in .../CCP/EVE/ folder

cant use hotfile in the US.
Eccon Dustwaver
Excalibur Industries
#146 - 2014-03-07 02:30:08 UTC
Almethea wrote:
2013-03-06
http://uptobox.com/5z3l5o7w34if

TY now if CCP could remove their heads long enough to get the patcher fixed for everyone.
Kentaro Kawaii
Underground Liberation Resistance Corps
#147 - 2014-03-09 01:26:32 UTC  |  Edited by: Kentaro Kawaii
It has been increasingly difficult to get patches for TQ and Singularity, and since Singularity patches often I miss out on being able to participate in mass tests or test new builds.

The problem seems to be with the CDN (Highwinds)
This is what patching Singularity client looks like after over an hour on a gigabit internet connection:
http://i.imgur.com/sisNJeF.png
The network monitor is showing that the launcher.exe has attempted to download the same file 30+ times, 5 of which it did not get a reply from the server at all. It will either never get a response from the webserver and time out and retry, or will download for a bit (at a random speed) and then eventually stop, timeout, and retry where it left off again.

I'm having no issues with any other internet services, and did a speed test for good measure: http://www.speedtest.net/my-result/3357867935
Pingtest: http://www.pingtest.net/result/94396169.png
Other game CDN speeds for comparison:
Steam Download: 37MB/s
Origin Download: 25MB/s

Attempting to download the same file in a browser manually duplicates the behavior of the launcher:
Attempt 1: 39.7KB/s, stopped after 119KB
Attempt 2: 18.8KB/s, stopped after 75.2KB
Attempt 3: 0KB/s, timed out
Attempt 4: 8.9KB/s, stopped after 35.4KB
Attempt 5: 16.3KB/s, stopped after 49KB
Attempt 6: 6.2MB/s, stopped after 30.9MB
Attempt 7: 37.6KB/s, stopped after 75.2KB
The best I've been able to get it to download was 10MB/s up to ~150MB before stopping
What I find most peculiar is the speeds are steady before timing out. I.e. it will start at a certain speed (20KB/s, 70KB/s, 8MB/s, etc) and stay there until timing out.

It looks like Eve is not the only one with this issue, other games using HWCDN's service are having this same exact issue and has been happening since December 2013. A google search shows quite a few complaints about slow download speeds of popular games using this service: https://www.google.com/search?q=HWCDN+slow

CCP, this CDN has been having major problems for 3 months now. Are you considering changing CDN providers, providing a backup CDN, or some alternative means of downloading these patches for TQ and Singularity?
Almethea
Trans Stellar Express
#148 - 2014-03-12 12:27:59 UTC
cant upload the patch (1.3gb) from home and i will be only @work monday. so this time i cant help

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
Grad Pollard
Ghost Scorpions
#149 - 2014-03-12 12:38:39 UTC
I`m need help.
PLZ, give me direct link to download last update:
EVE_ONLINE_734685-739267_WIN
Rigon Tempest
Deep Core Mining Inc.
Caldari State
#150 - 2014-03-12 12:59:12 UTC
Grad Pollard wrote:
I`m need help.
PLZ, give me direct link to download last update:
EVE_ONLINE_734685-739267_WIN


+1
Vaeldan Athargan
Lonetrek Arsenal
#151 - 2014-03-12 13:35:55 UTC  |  Edited by: Vaeldan Athargan
Same. Download in the launcher is now going on two hours. At 51.2%. Slowly crawling, but it would be nice to have a set of mirrors, or for CCP to develop and seed torrents of the latest patch.

EDIT: An hour later and I am at 53%. CCP, please establish an alternative download method.

EDIT: Support ticket submitted. I suggest that we raise the issue, escalate to support.
Stacey Starwolf
The Nyan Cat Pirates
#152 - 2014-03-12 16:22:29 UTC
I also had this problem. The patch was not downloading and the first aid tool was flipping me the bird and saying I am suffering from a fatal error.

Weird thing is that before Rubicon I had to reinstall the client and that one never patched properly. The client would just give error after error after a patch and the repair tool kept fixing it and basically allowed me to keep playing the game.

Anyhow, I want to play eve again, so I gave up and deinstalled everything eve related. The new client is downloading at a normal rate and will be done in an omfg lot of hours. But hopefully this one will work properly.

Just so you know reinstalling should not be an option. So for those that are still trying, big respect and please continue to find a solution to the problem.
AnarchoJohn Etnannarac
Brave Newbies Inc.
Brave Collective
#153 - 2014-03-12 16:47:42 UTC
Tried to patch today, but the launcher just freezes....tried the repair but it didnt work. What do I do??
Artorious Ornulf
Sebiestor Tribe
Minmatar Republic
#154 - 2014-03-12 17:08:52 UTC
YAY, another patch and once again the launcher patches to 100% and freezes, I'd accept that in a free to play game, one where you have to pay not so much.

On the plus side the repair tool SEEMS to be working.
Commissar Kate
Kesukka
#155 - 2014-03-12 18:20:35 UTC
Still have never had to deal with a broken patcher but the downloads are painfully slow and have been for about 3 months now.

I downloaded todays patch at 300 KB/s. In the past it was always a consistent 5-6MB/s

-k8

My Fanclub
Vaeldan Athargan
Lonetrek Arsenal
#156 - 2014-03-12 20:38:04 UTC
CCP is not watching these threads. They WILL see a flood of support tickets, however, so everyone that is having the issue, open a support ticket!
Darthvadara
The Scope
Gallente Federation
#157 - 2014-03-12 21:23:35 UTC
AnarchoJohn Etnannarac wrote:
Tried to patch today, but the launcher just freezes....tried the repair but it didnt work. What do I do??


Try to run the repair.exe as Administrator on your PC. Repair fixed the freeze issue for me. The repair also patched you up to the latest patch.
Hexatron Ormand
Center for Advanced Studies
Gallente Federation
#158 - 2014-03-12 21:48:12 UTC
Having issues to get the steam client patched. My patcher always get stuck, same with the repair too.

I downloaded and installed the non-steam normal client, just to see what happens. This one installs, patches and starts fine. But the steam one won't - even tried complete deinstall and new download. Same error again.
Lady Sylia
Morpheus industries
#159 - 2014-03-12 22:42:15 UTC
For me neither the launcher or the repair tool could patch the client. Both stuck during the download.

So i searched for a direct link of the patch and get it under this link
http://cdn1.eveonline.com/739267/EVE_Online_734685-739267_win.zip
The download was with full speed on my side (~6MB/s)

Then extracted it into the EVE Folder and ran the launcher again.
With this the launcher patched the client perfectly and i can play again.
Wally Barenkamp
Cruisers Crew
The Initiative.
#160 - 2014-03-13 01:47:13 UTC
Lady Sylia wrote:
For me neither the launcher or the repair tool could patch the client. Both stuck during the download.

So i searched for a direct link of the patch and get it under this link
http://cdn1.eveonline.com/739267/EVE_Online_734685-739267_win.zip
The download was with full speed on my side (~6MB/s)

Then extracted it into the EVE Folder and ran the launcher again.
With this the launcher patched the client perfectly and i can play again.




Direct link is still giving me painfully slow download speeds, as in bytes per second, not even KB/s.


Support ticket is submitted, should I just wait 2 weeks for this patch to download? lol.