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Issues, Workarounds & Localization

 
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Cant' get the patch.

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Ender Sword
State War Academy
Caldari State
#241 - 2014-05-28 19:26:02 UTC  |  Edited by: Ender Sword
Thank you,

I think the Steam Install gives you a slightly older launcher, which you have to update before playing, i know the first time I played on Sunday it patched for a while immediately, so when I re-installed I assume its still that old launcher. So when I tried this morning it was the last patch, but after re-installing it's probably back to a month old version.


When I go here: https://community.eveonline.com/support/download/?_ga=1.268304519.800083305.1400878241
to try to download the client directly outside of steam it just stops downloading at 0.1MB and won't go further.

I've turned the firewall off totally, no anti-virus running.

I've just uninstalled and reinstalled to a different folder on a different drive and have the same issue.

I've now cleared out the AppData cache and the launcher cache and tried again, still hit exact same problem in the exact same place.

I've downloaded the patch from the link you posted again, and placed it in the directory.

Now sometimes it stops at 0.0% and sometimes goes to exactly 15% and then stops. If this is now because It's updating from an older launcher or version, is there anyway to just completely install the current version from scratch?

There is a log file it generates, its thousands of lines long, is there anything in particular I should be looking for in that? One thing that stands out just because it has the word 'error' is
KeyError: 'resDX9Scene.stuff'
2014-05-28 15:17:35,048 - root - update - INFO - create patch failed, quitting update


Googling 'Resdx9scene' seems to bring up a lot of Steam users posting about the exact same problem since about June 2013, but no thread about it seems to contain a solution.
Ved Riru
#242 - 2014-05-28 20:14:28 UTC  |  Edited by: Ved Riru
The patch I have uploaded is very recent. Very fresh. It updates a not-so-recent version of the game to the latest one. Your launcher is trying to download a patch that will bridge the gap between a month-old version of the game and the latest one. So that won't work.
Quote:
is there anyway to just completely install the current version from scratch?

I'd use this if I were you as an option.

There are multiple truths in every fact. I protect my truths with a passion.
Ender Sword
State War Academy
Caldari State
#243 - 2014-05-28 21:29:49 UTC
I have landed there as well, and unfortunately hit the same issue, getting 0.1MB/4.5MB and it just stays there. Do you know if that is hosted somewhere reliable?
Ved Riru
#244 - 2014-05-29 07:08:44 UTC
Ender Sword wrote:
I have landed there as well, and unfortunately hit the same issue, getting 0.1MB/4.5MB and it just stays there. Do you know if that is hosted somewhere reliable?

It means you have a problem with your internet connection or something. Or your web browser. Although I cannot understand how you could download my patch.

There are multiple truths in every fact. I protect my truths with a passion.
Almethea
Trans Stellar Express
#245 - 2014-05-29 08:26:09 UTC
Ved Riru wrote:
EVE_Online_786923-789891_win.patch - 17.7 MB



GJ, was too busy this time

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
Ender Sword
State War Academy
Caldari State
#246 - 2014-05-29 14:48:57 UTC
Ved Riru wrote:
Ender Sword wrote:
I have landed there as well, and unfortunately hit the same issue, getting 0.1MB/4.5MB and it just stays there. Do you know if that is hosted somewhere reliable?

It means you have a problem with your internet connection or something. Or your web browser. Although I cannot understand how you could download my patch.



It sounds like many people have connection issues with CCP specifically, everything else on the internet works fine, and this is my connection http://www.speedtest.net/my-result/3530547158

By I wake up this morning, try the patcher again and now everything just works perfectly 400mb downloaded in a patch in about 5 seconds :/

Thank you for the help

Hoping this won't just happen again next patch :)
Shad Lafisques
Matsuya Heavy Industries
#247 - 2014-06-01 03:57:32 UTC  |  Edited by: Shad Lafisques
I downloaded the patch as offered in these forums. After deleting the cache (BrowserCache, client_validation, checksums) and dropping it in the eve folder I was able to start the game. The .patch file in the eve folder before was only 3mb. The entire problem it seems is that the launcher doesn't download the entire patch or it becomes corrupt when the launcher downloads it, and there is no indication that anything went wrong downloading or verifying it. In my case, it goes to goes to 100% :

(3/4): APPLYING EVE_ONLINE_786923-789891_WIN.PATCH: 100.0%

Of course I have no problems downloading anything else and all other networking and firewall stuff is off, so this has to be a connection issue between the launcher and eve's servers.
Almethea
Trans Stellar Express
#248 - 2014-06-03 12:10:22 UTC  |  Edited by: Almethea
i cant believe the patcher worked today
KRONOS big patch
http://uptobox.com/f73gso8gaxqe

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
Azu Wkurw
Brutor Tribe
Minmatar Republic
#249 - 2014-06-03 13:31:03 UTC  |  Edited by: Azu Wkurw
SOME TIPS:

ALWAYS before update make copy of eve
Use repair tool for patch download (work faster for me and better)
If you fail to update, copy from backup client (game have isssue with updatking frm failed updates)

If my tips work send virtual beer or isk to me :)
Amarth X
Homicidal Suicidal
#250 - 2014-06-03 17:33:53 UTC
CCP

I visit these forums approximately twice per year. Each time when there is a new "expansion" released. Each time because the auto updater/launcher is broken beyond belief and I have to manually patch or repair the game to get it working after the launcher ****** it up. Here's the harsh reality:

- The launcher breaks at each and every expansion release. Or rather, it was always broken but never fixed.
- Not a single one of your customers wants the launcher. It adds nothing to the game and it is buggy as hell.
- You shouldn't need to be a god damn COMPUTER ENGINEER to install a patch. There's a standing joke about every player in the game being a programmer, but maybe that's not because of the nature of the game, but rather because they are the only kind of people who can actually get the crap working.
- Every single "expansion" ever released by CCP has been extremely buggy, to the point where 10 minutes of casual beta testing would have revealed numerous amounts of bugs.
- As I wrote this forum post, the forums crashed & burned so I had to rewrite it all again.

Sheer incompetence if I ever saw it.
Ved Riru
#251 - 2014-06-03 19:03:59 UTC
Amarth X wrote:
- The launcher breaks at each and every expansion release. Or rather, it was always broken but never fixed.
- Not a single one of your customers wants the launcher. It adds nothing to the game and it is buggy as hell.
- As I wrote this forum post, the forums crashed & burned so I had to rewrite it all again.

Sheer incompetence if I ever saw it.

The launcher may have been better. For instance, I'd love the launcher to remember my password and for more than one char. The one major SNAFU I had was probably related to me using a Steam-powered version of the client or something. And since not so many people are complaining about the launcher I believe CCP is doing something right.
At least the launcher was working as intended on the current expansion's launch.

And about incompetence. I think it has more to do with priorities, being a small company and focus on other endeavors than incompetence. The launcher is definitely not as shiny and smooth and awesome as Blizzard's Battle.Net app that can launch multiple games, remembers your passwords, preloads big patches and now has out-of-the-game chat but still CCP launcher is very usable.

There are multiple truths in every fact. I protect my truths with a passion.
Johng Kahn
Deep Core Mining Inc.
Caldari State
#252 - 2014-06-03 19:41:02 UTC
Ok.. so I'm on a sat up-link and I'm about 40 bucks into this patch so far and it had one brief interruption of some kind with the net. not sure if it was local or remote but it did not receive data for like 10 seconds after the download was complete. Now it give me the connection failure message..

I did not click ok till after i confirmed the connection was good. It closed the launcher. I reopened the launcher and it acted as if it was resuming at the point it left off then totally restarted the download again. I stopped this process and ran the repair tool. It then proceeded to use up another 100 or so megs and then start the patch download all over again. i have the patch file on my computer though it may have missing info.. not sure.

Question is .. is there any way for me to force the client to use the data i have then fix that as needed. It will cost me another 40 bucks and 4 or more hours to re-download this again.. and even then I'm not assured it will not bug and fail and force me to get it a third or forth time. I pay for bandwidth.. I cannot afford to pay for hundreds of dollars in failed patch attempts.

This is not the first time or patch i have been faced with this issue. I think its ******** that almost every application today can remember where it left off but Eve's goofy client that up until 1 or 2 patches ago never worked for me and i had to bypass it cant remember anything. Not even my login.

I have a ticket in but I'm sure that will be addressed next week some time. Any help you all could give me would be much appreciated.
Johng Kahn
Deep Core Mining Inc.
Caldari State
#253 - 2014-06-03 20:17:52 UTC
Lol.. well never mind.. Looks like i have found a workaround on my own by deleting and renaming some files and such to spoof it. Though i did loose a 100 megs or so of progress i'm at 86% and going now.
Amarth X
Homicidal Suicidal
#254 - 2014-06-03 20:19:24 UTC
Ved Riru wrote:
And since not so many people are complaining about the launcher I believe CCP is doing something right


That's because most people have given up on the launcher long time ago and launch the game from the .exe in the bin folder. I only use it as a last resort for updating the game.

Ved Riru wrote:
At least the launcher was working as intended on the current expansion's launch.


The launcher is not working as intended on the current expansion! Read the forums and see how many that have problems with it. If it was working, I wouldn't be on these forums searching for a manual solution, but playing the game I am paying for. I have now spent 4 hours trying to get the game to repair itself through the launcher and repair tool. They are both completely and utterly useless for this purpose, so I am now installing the game from scratch.

Ved Riru wrote:
And about incompetence. I think it has more to do with priorities, being a small company and focus on other endeavors than incompetence. The launcher is definitely not as shiny and smooth and awesome as Blizzard's Battle.Net app that can launch multiple games, remembers your passwords, preloads big patches and now has out-of-the-game chat but still CCP launcher is very usable.


CCP's main focus seems to be meddling with things that were working just fine and fixing problems where there are no problem to fix. While ignoring as many of the existing bugs as possible.

Just look at the player/corp/alliance standings that CCP broke in the last "expansion" and still haven't fixed. Each time you log in at a nullsec station, it looks to be hellcamped by numerous neuts... because the standings are broken and blues appear as neuts. This can't be a hard bug to find or fix, but CCP obviously don't give a damn.
Crove
Spreadsheet Aces
#255 - 2014-06-03 23:43:56 UTC
Just a quick +1 on launcher woes. My experience so far:

1. Well, let's give this launcher thing a try and see if it's fixed yet
- download the 1.23 GB patch fairly quick, I walked down to the corner store for some beer and got back around 93%
- finish downloading patch, now applying patch
- get to 13%, sit for awhile, get error message that client update unsuccessful, checksum error, launch EVE?
- launch eve, busted, says run repair tool
- run repair tool, repair tool errors out (Error code 2, very helpful)
- re-run launcher, verifying client, hangs at 13%
- start over

2. Ok, let's just run exefile as administrator
- immediate checksum error
- run repair tool
- repair tool downloads 9 files
- run exefile
- immediate checksum error
- repair tool errors out with error type 2
- start over

3. Well, lets just start with repair tool
- Run repair tool, repair tool downloads 1.18GB of patch again (thank god I have ****** but uncapped internet)
- 4m 09s later, "restore" a shitload of files
- patch successful

4. Just for kicks, run the launcher
- Launcher thinks the game needs patching, begins building patch

Looks like I'm back to running exefile.exe directly since your launcher is still ridiculously broken. Why not just make the repair tool your patcher? Running that first has so far worked for me, while running this patcher first has worked 0% of the time. Windows 8.1, user is admin, drivers fully up-to-date and WHQL certed.
Celicia Warren
R.H. Umbrella Corporation
#256 - 2014-06-04 07:06:53 UTC
Since i am without decent Internet connection at home currently, ( patch Download would cost me like 40 hoursBig smile,
I tried to download the standalone clients at someone elses place. What i got was
Around 50-60kb per second, which would mean around 2 days of Download. The connection used is à 50+ Mbit connection,
Which works fine when downloading other stuff. My question : whats the problem, guys ? The download speed for
Such large files is a joke. Not using proxy and such things by the way.
I would really enjoy to hear devs opinion in this thread regarding this issue.

Thx in advance.
Cel
Almethea
Trans Stellar Express
#257 - 2014-06-05 11:41:01 UTC
2014-06-05
http://uptobox.com/ra0elc3awjp5

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
JohnHoe
Perkone
Caldari State
#258 - 2014-06-05 13:25:06 UTC  |  Edited by: JohnHoe
Almethea wrote:
2014-06-05
http://uptobox.com/ra0elc3awjp5


Thanks for this. I have not been able to apply patches through the launcher for close to a year. This has persisted through both an eve reinstall and OS reinstall. It appears the launcher will download patches partially and then attempt to apply them. Normally I have been forced to use the repair tool every time a patch was released, but this time the repair tool wouldn't fully download it either.

In the future I am just going to look for your posts every time there is a patch. Thanks.
Amarth X
Homicidal Suicidal
#259 - 2014-06-05 15:13:37 UTC
Almethea wrote:
2014-06-05
http://uptobox.com/ra0elc3awjp5


That site is filled to the brim with malware.

Now imagine if EVE had a working auto-patching system, so we didn't need to visit obscure Chinese hack kid sites...
Tanfahin Tsani
The Scope
Gallente Federation
#260 - 2014-06-05 16:32:26 UTC
Quote:
There is a new build available. Would you like to download it now?

The build is 6.0 MB in size.


clicked "yes"

Quote:
The update was downloaded but it failed verification indicating that the file is corrupt. Would you like to download the file again?

You will not be able to enter the game until you download the update.


clicked "yes"

Quote:
There was an unexpected error while retrieving update status:

Unable to download file /590158/evepremiumpatch590158.exe from the server.
Error: url //cdn1.eveonline.com/590158/evepremiumpatch590158.exe not found

Do you want to go to support page?


Sad

I usually avoid using the "eve.exe" launcher because it uses 100% CPU even when minimized -- I use bin\exefile.exe instead.

This time, the launcher applied the patch in four steps, and didn't complain. Closed it, found it in Task Manager, killed the process. Then ran bin\exefile.exe and things seem fine now.

[quote]