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"Your computer only supports DX9"

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Iria Ahrens
Space Perverts and Forum Pirates
#41 - 2013-12-06 01:00:43 UTC  |  Edited by: Iria Ahrens
CCP Snorlax wrote:


You could try running DirectXRedist.exe from the EVE/bin folder. This should be run by the launcher if needed, but it's worth trying.



I ran this file, now all my channels are gone, and my market quicktabs are gone too. I'll probably find something else missing soon.

edit - ahh reset my neocom too...

edit 2- My overview is totally reset :/ The overview folder has been deleted so my file is no longer available to import.

Nevermind, it looks like this is all because I ran as administrator, so it is looking for my settings in the wrong place.

My choice of pronouns is based on your avatar. Even if I know what is behind the avatar.
Rodrik Vikary
Deep Core Mining Inc.
Caldari State
#42 - 2013-12-08 15:46:22 UTC
Hey, I'll post here since my post wasn't seen it seems.

I had a similar problem with my dirctx11. I didn't know what was happening but my computer started crashing a lot this last few days. I would play for 10 to 20 minutes and the video would freeze and neither my mouse nor my keyboard would work. My only option was to restart the pc. And that only started happening these days which got me thinking about what changed and I remembered about directx. I changed the settings back to 9 about 2 days ago and haven't experienced any crashes and my laptop hasn't been heating up as it was these few days.

So, from what I saw the only explanation is the directx11 change which makes me wonder if there is anything that I can do to fix that. I checked that dxdiag and my pc has the 11 version too.

Any ideas?
Anton Levrenko
Akimamur Industries
Incorporeal Conglomerate Society
#43 - 2014-02-15 01:49:47 UTC
CCP Snorlax wrote:

Could you try running DirectXRedist.exe from the EVE/bin folder? Does that change anything?


Yep, worked for me.

ASUS X550LB notebook, Win7/64 with Intel Core i5 4200U and NVIDIA GeForce GT 740M both listed as display devices -
might have had something to do with that, though both are capable of DX11.

Best of luck to all of you still tweaking and searching =)
Irregessa
Obfuscation and Reflections
#44 - 2014-05-03 00:19:46 UTC
A bit necroposting, but as the OP...

Client still claims that my computer cannot run anything other than DX9. No change, and from the FanFest presentations, it appears there is an impact now of running DX11 (smaller memory footprint, though it looks like the frame times are higher).
MisterTallyman
Free Tomato Corp
#45 - 2014-05-14 23:48:32 UTC
I've been experiencing a lot of stutter since the latest update and I'm also getting this "Your computer only supports DX9" in the Launcher DirectX tab. Also, in game, CTRL-F says it's DX9 too.

I have created a shortcut to CCP\EVE\bin\exefile.exe and in the "target" field, added /triPlatform=dx11 /noconsole (so it looks like "D:\blablabla\CCP\EVE\bin\exefile.exe" /triPlatform=dx11 /noconsole)

This bypasses the launcher, but gives me nice smooth playing and CTRL-F says it's DX11 now.

Still, I like the launcher, but what can you do?
Iris Bravemount
Golden Grinding Gears
#46 - 2014-06-24 17:47:32 UTC
Hello,

Sorry for reviving an old thread, but I have the same problem here. I tried all the suggested solutions, even the one in the previous post, which seems to have helped Mister Tallyman.

I have multiple other games running Dx11 on my computer, yet the EvE Launchers says my computer can only run Dx9.

Dxdiag shox that I'm using Dx11 as well.

The FPS window confirms that EvE is running on Dx9.

"I will not hesitate when the test of Faith finds me, for only the strongest conviction will open the gates of paradise. My Faith in you is absolute; my sword is Yours, My God, and Your will guides me now and for all eternity." - Paladin's Creed
Iris Bravemount
Golden Grinding Gears
#47 - 2014-07-07 18:51:56 UTC
I would really like to get some help with this.

"I will not hesitate when the test of Faith finds me, for only the strongest conviction will open the gates of paradise. My Faith in you is absolute; my sword is Yours, My God, and Your will guides me now and for all eternity." - Paladin's Creed
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