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Issues, Workarounds & Localization

 
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SiSi Launcher won't start in DX9... even though it's set to DX9

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Komodo Askold
Strategic Exploration and Development Corp
Silent Company
#1 - 2013-11-17 22:43:29 UTC
Hey there,

After some trouble managing to update the SiSi launcher, it's now showing a very strange issue.

At the Directx tab on the launcher, it says my computer can only handle DX9, so the tab where you could choose between 9 and 11 is grey and locked on DX9... However, I still get the black-screen-yet-with-sounds error related to the client starting up with DX11. The problem is I can't choose anything at the DX tab, as it seems to believe it does has DX9 selected...

I've tried running the repair tool again, but nothing changes.

Halp :S Thanks in advance!
CCP Atropos
C C P
C C P Alliance
#2 - 2013-11-18 15:50:20 UTC
Your best bet is to start EVE with the logserver.exe running, and capture a log. It could be something related to the DirectX implementation itself, and so a bug report would be invaluable.
Komodo Askold
Strategic Exploration and Development Corp
Silent Company
#3 - 2013-11-18 23:08:03 UTC  |  Edited by: Komodo Askold
CCP Atropos wrote:
Your best bet is to start EVE with the logserver.exe running, and capture a log. It could be something related to the DirectX implementation itself, and so a bug report would be invaluable.

Thank you for your time. I'm sending a bug report right now.

EDIT:

By the way, once I click the Submit button at Bug Reporting, how do I know it has been sent correctly? For me, the page 'reloaded' with all fields reset, and no 'report sent' message of any kind... I don't want to send a second one without knowing it has been sent properly (for avoiding spamming).