These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

[Issue] Runtime Error

First post
Author
BeanBagKing
The Order of Atlas
#1 - 2011-11-02 16:59:02 UTC
I get this error on a pretty constant basis, I've tried a few things, empty the cache, reinstalling Eve, but nothing has fixed it so far. First I get the following window.

Quote:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files(x86}\CCP\EVE\bin\Exefile.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.


I press OK and it's followed by one of the close the program or search for a solution windows. Here's the details from that one.
Quote:
Problem signature:
Problem Event Name: APPCRASH
Application Name: ExeFile.exe
Application Version: 7.11.30.6276
Application Timestamp: 4ea02dd2
Fault Module Name: python27.dll
Fault Module Version: 7.11.30.2584
Fault Module Timestamp: 4e97183f
Exception Code: 40000015
Exception Offset: 000f598d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: a5ac
Additional Information 2: a5ac451c97bea6cd405cdd04f014065d
Additional Information 3: 0ce9
Additional Information 4: 0ce9854e2eaf563c376fd9d3d7a3c2e0

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


I'm running Windows 7 x64, has anyone else seen this and knows a fix?
GM Retrofire
Game Masters
C C P Alliance
#2 - 2011-11-03 16:35:18 UTC
I recommend you run a memory testing program to see if one of your memory chips is faulty, we have seem cases when faulty memory is the cause of these crashes.

Here's information on which memory testers you can use. I recommend memtest86. it's much more thorough in it's tests and it'll give more details on the faulty chip if that is the case.

http://wiki.eveonline.com/en/wiki/Crashes_and_lockups#How_can_I_diagnose_the_problem

GM Retrofire| Senior Game Master

BeanBagKing
The Order of Atlas
#3 - 2011-11-03 23:34:46 UTC
Yep, 2 of my 4 sticks threw errors :( RMA's are being requested from Patriot, who I believe has a lifetime warranty. Thanks GM Retrofire