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Black screen on dx11

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D3m0n sam
Mea Culpa.
Shadow Cartel
#1 - 2013-10-18 15:43:42 UTC
patched fine, laucher set to dx11, load up black screen sound plays. Works properly with direct x9

AMD FX6350
GTX 670 EVGA FTW

Anyone else with similar problems?
Noriko Mai
#2 - 2013-10-18 15:51:25 UTC
D3m0n sam wrote:
patched fine, laucher set to dx11, load up black screen sound plays. Works properly with direct x9

AMD FX6350
GTX 670 EVGA FTW

Anyone else with similar problems?

Same here.

Radeon HD6850

"Meh.." - Albert Einstein
Robbie Robot
Exiled Kings
Pain And Compliance
#3 - 2013-10-18 15:52:09 UTC  |  Edited by: Robbie Robot
Yes.
Intel i7 Lynnfield 3.0 GHz,
760 GTX from MSI.
D3m0n sam
Mea Culpa.
Shadow Cartel
#4 - 2013-10-18 15:53:22 UTC
Robbie Robot wrote:
Yes.
Intel i7 Lynnfield 3.0 GHz,
760 GTX from MSI.



On the laucher on the setting last tab should be directX drop down box to 9
Gustav Mannfred
Summer of Mumuit
Remember Mumuit
#5 - 2013-10-18 15:55:14 UTC
I have this issue too

i'm REALY miss the old stuff. 

https://forums.eveonline.com/default.aspx?g=posts&find=unread&t=24183
Noriko Mai
#6 - 2013-10-18 15:56:05 UTC  |  Edited by: Noriko Mai
D3m0n sam
Mea Culpa.
Shadow Cartel
#7 - 2013-10-18 15:57:06 UTC
Noriko Mai wrote:
https://forums.eveonline.com/default.aspx?g=posts&t=287760&find=unread

Sticky on top Big smile



Okay easily enough sorted
Petrified
Old and Petrified Syndication
#8 - 2013-10-18 22:14:18 UTC
Same issue, resolved by going to DX9, but reporting as an issue here.

Laptop, Windows 7, Radeon 6650M... possibly older drivers at play.

Cloaking is the closest thing to a "Pause Game" button one can get while in space.

Support better localization for the Japanese Community.
Caviar Liberta
The Scope
Gallente Federation
#9 - 2013-10-18 23:34:42 UTC
Petrified wrote:
Same issue, resolved by going to DX9, but reporting as an issue here.

Laptop, Windows 7, Radeon 6650M... possibly older drivers at play.


GTX 550ti, had the same issue in DX11 mode, checked for driver updates, seems there was a driver update, lets see what happens after the update.
Gosti Isagar
Republic Military School
Minmatar Republic
#10 - 2013-10-18 23:39:23 UTC
I´ll leave this here:

CCP Habakuk wrote:
Singularity is now back online with the new mirror and the new build, which includes multiple characters in training.

IMPORTANT: The EVE launcher will try to start the client with DX11, which will result in a completely black client. Go to the settings in the launcher (small cog-wheel in the top right corner), switch to the tab "DirectX" and select dx9.
Caviar Liberta
The Scope
Gallente Federation
#11 - 2013-10-19 00:15:01 UTC
Gosti Isagar wrote:
I´ll leave this here:

CCP Habakuk wrote:
Singularity is now back online with the new mirror and the new build, which includes multiple characters in training.

IMPORTANT: The EVE launcher will try to start the client with DX11, which will result in a completely black client. Go to the settings in the launcher (small cog-wheel in the top right corner), switch to the tab "DirectX" and select dx9.



Not if it would make a difference, however is CCP using Directx 11 or 11.1?

Also what I find strange is when I run DXDIAG it says I have Directx 11, however the NVIDIA Control Panel says Directx 10 (6.1.7600.16385)
Darkhero Minayin
Viziam
Amarr Empire
#12 - 2013-10-19 12:42:00 UTC
i also have the same problem...

i see only black screen & hear sound
can any 1 pls tell us all how to solve this?
Seriana Merigold
Spacer's Choice Ltd.
#13 - 2013-10-19 14:14:39 UTC
Same problem here. im using 2 gtx 560ti-448 in sli
CCP Habakuk
C C P
C C P Alliance
#14 - 2013-10-19 16:50:12 UTC
Yeah, this is a known issue and totally our fault. You can stop reporting with your system details.

We are running a client without dx11 support at the moment on Singularity, but the launcher is trying to start the client with dx11. The client understands the setting to use dx11, but it fails to use it correctly - which leads to our current problems. Oops
Our apologies for this trouble.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Noriko Mai
#15 - 2013-10-19 18:09:23 UTC
CCP Habakuk wrote:
Yeah, this is a known issue and totally our fault. You can stop reporting with your system details.

We are running a client without dx11 support at the moment on Singularity, but the launcher is trying to start the client with dx11. The client understands the setting to use dx11, but it fails to use it correctly - which leads to our current problems. Oops
Our apologies for this trouble.

It's okayBig smile

"Meh.." - Albert Einstein
Don Kartel
Native Freshfood
Minmatar Republic
#16 - 2013-10-19 18:50:58 UTC  |  Edited by: Don Kartel
to fix this open the launcher and select the cog icon in the top left to load the eve launcher settings. select the directx tab and change from dx11 to dx9 and the client will use dx9. obviously this is a workaround and not a fix Big smile
D3m0n sam
Mea Culpa.
Shadow Cartel
#17 - 2013-10-19 18:59:13 UTC  |  Edited by: D3m0n sam
CCP Habakuk wrote:
Yeah, this is a known issue and totally our fault. You can stop reporting with your system details.

We are running a client without dx11 support at the moment on Singularity, but the launcher is trying to start the client with dx11. The client understands the setting to use dx11, but it fails to use it correctly - which leads to our current problems. Oops
Our apologies for this trouble.



Would of fault people would of read the others post linking it to the stick, but then again thats people for you.
Jonny Copper
The Cadre Arareb Foundation
#18 - 2013-10-19 19:57:38 UTC
Logged in this morning no problem, found myself having to relog mid afternoon and found myself landing on a black screen as well. This is on a Mac client though, and the problem only started occurring middle of the day, didn't notice any sort of patch that would have changed its ability to load.

What The.....
HALP!