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Request for CLEAR developer statement on legality of key broadcast programs (such as ISBoxer)

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Author
Fatbear
The Scope
Gallente Federation
#1 - 2013-09-17 08:07:33 UTC  |  Edited by: Fatbear
First allow me to clarify I'm not particularly a multiboxer (I only have two accounts at present), and while I have dabbled in the use of ISBoxer it's not something I do at present. I did however conduct many a forum search before doing so in the past, generally with the results I was looking for.

So today a german corpie brought the following thread to our attention earlier today:

https://forums.eveonline.com/default.aspx?g=posts&m=3625262

For those of you that can't read it, or can't press the translate button, it's pretty clear. The use of the repeating/key-broadcast features (ie, the core features) of ISBoxer are very illegal. This is in contradiction to previous dev/GM posts on these very forums that state although ISBoxer repeater does automate clicks, it still requires human input to begin with and is therefore acceptable.

I know EULAs and ToS's change over time. If ISBoxer has now been deemed unacceptable, I'm fine with that. What I'm troubled with is the very apparent lack of clarity on the ruling (or change of ruling, as the case may be). ISBoxer use within Eve Online is still very much at large, especially with miners and PVE'ers, but also with plenty of PVP'ers I know of as well.

Can we just get a clear, public (ie a dev blog post) single statement on what is and isn't legal within ISBoxer to use, please?

EDIT - oh, and apologies if this is in the wrong section, move it if needed!

EDIT2 - title edited to reflect more accurate enquiry and avoid being software specific, as pointed out by Lady Areola
Mallak Azaria
Caldari Provisions
Caldari State
#2 - 2013-09-17 08:11:51 UTC
Oh look, another ISBoxer thread. Apparently using the search function is hard.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Fatbear
The Scope
Gallente Federation
#3 - 2013-09-17 08:13:10 UTC
Mallak Azaria wrote:
Oh look, another ISBoxer thread. Apparently using the search function is hard.


Apparently reading comprehension is hard as well.

Searching brings up plenty of threads by GMs stating ISBoxer is legal, as it requires human input.

Phantom has now stated it's illegal, but only in the German forum section.

Read before posting, it helps.
Mallak Azaria
Caldari Provisions
Caldari State
#4 - 2013-09-17 08:17:14 UTC
Fatbear wrote:
Mallak Azaria wrote:
Oh look, another ISBoxer thread. Apparently using the search function is hard.


Apparently reading comprehension is hard as well.

Searching brings up plenty of threads by GMs stating ISBoxer is legal, as it requires human input.

Phantom has now stated it's illegal, but only in the German forum section.

Read before posting, it helps.


Parts of it are, such as the little addon that fully automates desired actions. However broadcasting button presses is still perfectly fine. Again, search option, not hard.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#5 - 2013-09-17 08:20:09 UTC
Isboxer is in the same boat as everything else in Eve. It breaks the EULA/TOS but CCP may or may not ban you for it. CCP also reserve the right to change their minds at anytime in the future without telling you.

A more serious answer:

CCP can not tell you if a third party program is ok to use. They have no control over it.

Today CCP say ISBoxer is ok to use and doesn't break the EULA. Tomorrow the creators of that program could change it so that it does break the EULA.

You use any 3rd party programs at your own risk.

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'

Fatbear
The Scope
Gallente Federation
#6 - 2013-09-17 08:21:23 UTC  |  Edited by: CCP Eterne
Mallak Azaria wrote:


Parts of it are, such as the little addon that fully automates desired actions. However broadcasting button presses is still perfectly fine. Again, search option, not hard.


*snipped personal attack* - CCP Eterne

The very purpose of this post is that you are quite right, a search says key broadcasts are legal. The new posts by senior GM Karridor, backed up by CCP Phantom, in the thread I linked (in the first post, try reading it) say that these very features are now NOT legal, in completely contradiction to the same search results we are both finding. You're just proving my point.

*snipped*
Mallak Azaria
Caldari Provisions
Caldari State
#7 - 2013-09-17 08:27:48 UTC  |  Edited by: Mallak Azaria
Fatbear wrote:
Mallak Azaria wrote:


Parts of it are, such as the little addon that fully automates desired actions. However broadcasting button presses is still perfectly fine. Again, search option, not hard.



Do you actually read threads before posting or just shake up your Magic 8ball of Random Replies and hit post?

The very purpose of this post is that you are quite right, a search says key broadcasts are legal. The new posts by senior GM Karridor, backed up by CCP Phantom, in the thread I linked (in the first post, try reading it) say that these very features are now NOT legal, in completely contradiction to the same search results we are both finding. You're just proving my point.

Jesus man, read what I'm saying and climb off your falsely assumed chair of knowledge superiority.


Apparently quoting is also hard. My point was that multiple threads already exist on the subject & that instead of making a new one that will be locked, you could post in an existing thread. Also recent history should show you that GM's don't know what they're talking about anyway & like to make up new rules on the spot that aren't actually supported.

"I can't find anything wrong with what you've said, so I will say silly things instead" ~OP.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Fatbear
The Scope
Gallente Federation
#8 - 2013-09-17 08:38:21 UTC
Mallak Azaria wrote:
Also recent history should show you that GM's don't know what they're talking about anyway & like to make up new rules on the spot that aren't actually supported.


Again, you're not reading. Karridor has had his statements backed up and seconded by CCP Phantom. I know GMs have a propensity for just pulling rulings out of thin air depending on the quality of their coffee that morning, but a Developer verification adds a bit more weight to it. Hence, I'm asking for a clear statement

I'm not sure what good you feel would come of referencing/positing in clearly outdated threads however, when Karridor & Phantom only posted these apparent new rulings within the last week.
culo duro
Center for Advanced Studies
Gallente Federation
#9 - 2013-09-17 08:51:18 UTC
I guess that it is correct, that if you make a reply to a thread on the forum 1/10000 someone is going to rage massively on you.

I've starting blogging http://www.epvpc.blogspot.com 

Mallak Azaria
Caldari Provisions
Caldari State
#10 - 2013-09-17 08:52:49 UTC
Fatbear wrote:
Mallak Azaria wrote:
Also recent history should show you that GM's don't know what they're talking about anyway & like to make up new rules on the spot that aren't actually supported.


Again, you're not reading. Karridor has had his statements backed up and seconded by CCP Phantom. I know GMs have a propensity for just pulling rulings out of thin air depending on the quality of their coffee that morning, but a Developer verification adds a bit more weight to it. Hence, I'm asking for a clear statement

I'm not sure what good you feel would come of referencing/positing in clearly outdated threads however, when Karridor & Phantom only posted these apparent new rulings within the last week.


GM Spiral had his statements backed up by GM Grimmi[something] & look how that turned out.

I'm not sure what good you feel would come from posting a new thread when several open threads on the subject already exist.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Prince Kobol
#11 - 2013-09-17 09:26:57 UTC  |  Edited by: Prince Kobol
Fatbear wrote:
First allow me to clarify I'm not particularly a multiboxer (I only have two accounts at present), and while I have dabbled in the use of ISBoxer it's not something I do at present. I did however conduct many a forum search before doing so in the past, generally with the results I was looking for.

So today a german corpie brought the following thread to our attention earlier today:

https://forums.eveonline.com/default.aspx?g=posts&m=3625262

For those of you that can't read it, or can't press the translate button, it's pretty clear. The use of the repeating/key-broadcast features (ie, the core features) of ISBoxer are very illegal. This is in contradiction to previous dev/GM posts on these very forums that state although ISBoxer repeater does automate clicks, it still requires human input to begin with and is therefore acceptable.

I know EULAs and ToS's change over time. If ISBoxer has now been deemed unacceptable, I'm fine with that. What I'm troubled with is the very apparent lack of clarity on the ruling (or change of ruling, as the case may be). ISBoxer use within Eve Online is still very much at large, especially with miners and PVE'ers, but also with plenty of PVP'ers I know of as well.

Can we just get a clear, public (ie a dev blog post) single statement on what is and isn't legal within ISBoxer to use, please?

EDIT - oh, and apologies if this is in the wrong section, move it if needed!


Okay.. I have read the thread posted and if I have understood correctly (google translate isn't the best lol) the issue is ISBoxer has functions which break the EULA.

So, the application itself is okay so long as those functions are not used?

If that is right then personally I would ban the application simply because it removes any grey areas.

I do agree that CCP need to produce a Dev Blog regarding ISBoxer and explain to the letter what their stance is, which functions are allowed and which aren't.

There is too much grey area concerning ISBoxer, too many contradicting statements in threads spread all over the forum.
Lady Areola Fappington
#12 - 2013-09-17 09:40:14 UTC
CCP has made it policy to neither confirm nor deny if a specific program will break EULA.

They simply outline behaviour they consider unacceptable. It's up to YOU to figure out of the third party program you wish to do falls within EULA.

7.2 CAN I AVOID PVP COMPLETELY? No; there are no systems or locations in New Eden where PvP may be completely avoided. --Eve New Player Guide

Fatbear
The Scope
Gallente Federation
#13 - 2013-09-17 09:47:42 UTC
Lady Areola Fappington wrote:
CCP has made it policy to neither confirm nor deny if a specific program will break EULA.

They simply outline behaviour they consider unacceptable. It's up to YOU to figure out of the third party program you wish to do falls within EULA.


Good point, although we've still got a hefty grey area. As even our friendly thread-Goon points out, simple searches of the forums will give you dev posts saying the key broadcast features of ISBoxer are within the terms of the EULA. What we've now got just a week ago in the German forums is a GM and Developer saying that these very same key broadcast features are now illegal under the EULA.

So we now have two possibilities:

1 - The EULA (or official interpretation of the EULA) has now changed to outlaw key broadcast methods (be they ISBoxer or other such programs) without clarification to the end users

2 - Key broadcasting methods (again, whether ISBoxer or other such programs) are illegal under the EULA only in Germany (since this new stance is only written on the German forums).


Either is problematic, I'd say :)
Camper101
State War Academy
Caldari State
#14 - 2013-09-17 09:57:13 UTC
Mallak Azaria wrote:
Fatbear wrote:
Mallak Azaria wrote:
Oh look, another ISBoxer thread. Apparently using the search function is hard.


Apparently reading comprehension is hard as well.

Searching brings up plenty of threads by GMs stating ISBoxer is legal, as it requires human input.

Phantom has now stated it's illegal, but only in the German forum section.

Read before posting, it helps.


Parts of it are, such as the little addon that fully automates desired actions. However broadcasting button presses is still perfectly fine. Again, search option, not hard.


Again, read Karidors post and translate it. He clearly said that THIS is the illegal part about ISBoxer as broadcasting keystrokes counts as automation. Backed by CCP Phantom.

2013.03.01 13:30:58 notify For participating in the General Discussion Forum Section your trustworthiness has been adjusted by -2.5000.

My name is Hans. The "L" stands for danger.

Mallak Azaria
Caldari Provisions
Caldari State
#15 - 2013-09-17 09:57:49 UTC
Fatbear wrote:
Lady Areola Fappington wrote:
CCP has made it policy to neither confirm nor deny if a specific program will break EULA.

They simply outline behaviour they consider unacceptable. It's up to YOU to figure out of the third party program you wish to do falls within EULA.


Good point, although we've still got a hefty grey area. As even our friendly thread-Goon points out, simple searches of the forums will give you dev posts saying the key broadcast features of ISBoxer are within the terms of the EULA. What we've now got just a week ago in the German forums is a GM and Developer saying that these very same key broadcast features are now illegal under the EULA.

So we now have two possibilities:

1 - The EULA (or official interpretation of the EULA) has now changed to outlaw key broadcast methods (be they ISBoxer or other such programs) without clarification to the end users

2 - Key broadcasting methods (again, whether ISBoxer or other such programs) are illegal under the EULA only in Germany (since this new stance is only written on the German forums).


Either is problematic, I'd say :)


It seems to be a recent recurring issue. Fortunately we have the CSM drilling CCP over the contradictions between the EULA/TOS & what Devs/GM's actually say.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Barzai Mekhar
True Confusion
#16 - 2013-09-17 10:10:46 UTC
Just a note from a native german speaker, the GM in question does not say all out "ISBoxer is bad and you should feel bad for using it" but rather answers in the usual useless "getting a straight answer is about as easy as nailing jello to the wall" way by stating something that can be roughly translated:



GM Karidor, original wrote:

Quote:

CONDUCT
...
3. You may not use your own or any third-party software, macros or other stored rapid keystrokes or other patterns of play that facilitate acquisition of items, currency, objects, character attributes, rank or status at an accelerated rate when compared with ordinary Game play. You may not rewrite or modify the user interface or otherwise manipulate data in any way to acquire items, currency, objects, character attributes or beneficial actions not actually acquired or achieved in the Game.
...

Meines Verständnisses nach sollte dies auch unseren Standpunkt hinsichtlich der Automatisierung von Eingaben im Spiel recht klar verdeutlichen (kurze Version: es ist nicht erlaubt). Reagieren wir auf solche Verletzungen? Vielleicht nicht immer sofort oder zeitnah, wie dies zum Beispiel leider auch mit dem Autopilot-Hack der Fall gewesen ist, aber es stellt dennoch eine Verletzung der EULA und kann als solches jederzeit entsprechende Folgen haben (wie eben auch beim Autopilot-Hack).


GM Karidor, rough translation for non germans wrote:

Quote:

CONDUCT
...
3. You may not use your own or any third-party software, macros or other stored rapid keystrokes or other patterns of play that facilitate acquisition of items, currency, objects, character attributes, rank or status at an accelerated rate when compared with ordinary Game play. You may not rewrite or modify the user interface or otherwise manipulate data in any way to acquire items, currency, objects, character attributes or beneficial actions not actually acquired or achieved in the Game.
...


It is my understanding that this should clearify our position in regards to automatizing game inputs (short version: it's not allowed). Do we react to such transgression? May not instantly or promptily, as has been the case e.g. with the autopilot hack, but it is nonetheless a transgression against the EULA and as such can have consequences at any time (as has been the case with the autopilot hack).


Note that, as usuall, no distinction whether automatization includes or excludes broadcasting is provided, which is the core of the ISBoxer issue. Also neither the quoted part nor the untranslated rest of his post (I'm lazy, sorry) make any mention of past interpretations in regards to the ISBoxer/keystroke broadcasting issue. I kinda get the impression that the GM in question doesn't like ISBoxer and tried to discourage people from using it without contradicting any older official statements...

In any way, seems to be another solid post brought to us by the GM team known for such all time hits as "you can't say you're your own alt because you can't proove it".
Fatbear
The Scope
Gallente Federation
#17 - 2013-09-17 10:18:13 UTC
I'll need Camper101 to assist with full translation, but this post by Karidor:

GM Karidor wrote:

Und bevor die Frage aufkommt, ja, dies betrifft rein technisch auch Maus- und Tastaturmakros aller Art, selbst wenn wir hier in der Vergangenheit Ausnahmen gemacht haben solange es lediglich um die gleichzeitige Aktivierung mehrerer Module eines einzelnen Charakters ging (also F1, F2, F3... etc. auf einen Tastendruck gelegt, was zwischenzeitlich ja auch durch die Waffengruppierung im Spiel selbst verfügbar ist).


Seems more direct regarding keypresses and so forth, and the transmission of said keypresses.

Again, if this was just a GM posting I think we'd all be ignoring it. It's the fact that Phantom posted verifying what Karidor is saying as binding and the correct/lawful stance of CCP on automation that made me think "haaaang on a minute!".
Barzai Mekhar
True Confusion
#18 - 2013-09-17 10:27:01 UTC
Fatbear wrote:
I'll need Camper101 to assist with full translation, but this post by Karidor:

GM Karidor wrote:

Und bevor die Frage aufkommt, ja, dies betrifft rein technisch auch Maus- und Tastaturmakros aller Art, selbst wenn wir hier in der Vergangenheit Ausnahmen gemacht haben solange es lediglich um die gleichzeitige Aktivierung mehrerer Module eines einzelnen Charakters ging (also F1, F2, F3... etc. auf einen Tastendruck gelegt, was zwischenzeitlich ja auch durch die Waffengruppierung im Spiel selbst verfügbar ist).


Seems more direct regarding keypresses and so forth, and the transmission of said keypresses.

Again, if this was just a GM posting I think we'd all be ignoring it. It's the fact that Phantom posted verifying what Karidor is saying as binding and the correct/lawful stance of CCP on automation that made me think "haaaang on a minute!".


Translation:

GM Karidor wrote:

And prior to anyone asking, yes, this technically does concern mouse- and keyboard macros, even though we have made exceptions for those in the past as long as only the simultaneous activation of multiple modules of a single character was concerned (e.g. F1,F2,F3... activated on a single keystroke, which is now available ingame using weapon groupings)


As both macros in general and the example mentioned usually concern the sequential activation of multiple actions with a single keystroke, I still fail to see that this is directly applicable to ISBoxer (where each single step is still directly caused by user input)
Camper101
State War Academy
Caldari State
#19 - 2013-09-17 10:30:10 UTC  |  Edited by: Camper101
GM Karidor wrote:

Und bevor die Frage aufkommt, ja, dies betrifft rein technisch auch Maus- und Tastaturmakros aller Art, selbst wenn wir hier in der Vergangenheit Ausnahmen gemacht haben solange es lediglich um die gleichzeitige Aktivierung mehrerer Module eines einzelnen Charakters ging (also F1, F2, F3... etc. auf einen Tastendruck gelegt, was zwischenzeitlich ja auch durch die Waffengruppierung im Spiel selbst verfügbar ist).


Translation:

And before this question comes up: yes, this technically affects Mouse- and Keyboard-macros of all kinds as well. Even when we made exceptions in the past when it came to the activation of multiple modules at the same time of a single character (binding F1, F2, F3... etc to a single key, which is by now available in game by grouping weapons)

--

The interesting part about this thread is, that Karidor stated that the use of broadcasting keystrokes is a violation of the EULA and this was backed by CCP Phantom. Well, if CCP was kind enough to release a clear devblog stating the official stance of CCP on that topic, so that everyone can see it, I think it would help a lot of players.

Especially since not everyone lurks around the Eve-O forums ;)

Edit: here you go for the keystroke part:
GM Karidor wrote:

Fazit: ob eine EULA-Verletzung nun per Roboterarm, Dritt-Software, Stäbchen oder was auch immer passiert ist nicht relevant für den EULA-Verstoß selbst. Und wenn ein Klick auf mehrere Clients verteilt wird, fällt diese Parallelisierung ebenfalls unter "Automatisierung", oder um die Formulierung der EULA zu verwenden: (...)


Summary: wether an EULA violation happens through a robotic arm, third-party software, sticks or whatever is not relevant for the EULA violation itself. And when a click is distributed to multiple clients this parallelization falls under "automation" - or to use the phrasing of the EULA...


---

2013.03.01 13:30:58 notify For participating in the General Discussion Forum Section your trustworthiness has been adjusted by -2.5000.

My name is Hans. The "L" stands for danger.

Vihura
Vihura Cor
#20 - 2013-09-17 10:36:26 UTC  |  Edited by: Vihura
Quote:
CONDUCT
...
3. You may not use your own or any third-party software,



You can't be more clear, they can ban someone who use third-party software at any time. GM is just GM nothing more.
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