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Another day another patch

First post First post
Author
Huang Mo
Tianxia Inc
#21 - 2013-09-11 20:11:35 UTC  |  Edited by: Huang Mo
Tron 3K wrote:
It literally takes like 15 seconds to download and patch what the hell are you bitching about?

Really ? It takes minutes for me to complete the whole process: Download the main patch. Then download the launcher patch (today it was one minute plus some for this download alone). Then install the patch files through the Windows updater before finally applying the patch in the EvE launcher.

It takes way more than 15 seconds for me. I'll time it next time around (tomorrow, probably) and then post the results here. Please do the same so we can compare.
Plastic Psycho
Necro-Economics
#22 - 2013-09-11 20:15:35 UTC
General Nusense wrote:
Hello Q and A tester number 29993.

CCP has raised "Live Beta" to high art.
Fukami Nofukayu
Epidemic.
#23 - 2013-09-11 20:28:35 UTC
Huang Mo wrote:
Tron 3K wrote:
It literally takes like 15 seconds to download and patch what the hell are you bitching about?

Really ? It takes minutes for me to complete the whole process: Download the main patch. Then download the launcher patch (today it was one minute plus some for this download alone). Then install the patch files through the Windows updater before finally applying the patch in the EvE launcher.

It takes way more than 15 seconds for me. I'll time it next time around (tomorrow, probably) and then post the results here. Please do the same so we can compare.


Buy a better PC?

Seriously though. I've played Shadowbane, SWG, WoW, Tabula Rasa, Everquest 1 & 2, SWTOR, Guild Wars 1 & 2, City of Heroes/Villains, etc. In other words, I have extensive experience playing numerous MMO's. If it is a bug/glitch that is detrimental to gameplay, it's a quick fix. If it's an annoying bug/glitch, etc. it can take an extensive period of time before you see a fix completed because of the mentality you seem to live by.

One thing you aren't taking into consideration is that something you consider minor could have a detrimental affect on someone else's gameplay. Also, a number of those games are no longer in existence, could that possibly be due to not completing hotfixes fast enough to appease their audience? Probably not wholly due to that, but I'd imagine that played a role in their downfall.

Simply put, if it is really going to bother you that CCP is putting time and energy in making this game as fun and enjoyable for you as they possibly can, then there are plenty of other MMO's that take their dear sweet time to fix things, which I'm sure you could try and enjoy.

As for their development tools working on a two week cycle, I'm not entirely sure. Could it be possible that these are hotfixes planned and completed two weeks in advance of their release and that CCP is even more ahead of schedule then imagined? If that be the case, may God have mercy on us all for their efficiency!
Mr. Orange
Band of Freelancers
#24 - 2013-09-11 20:33:40 UTC
Huang Mo wrote:
Am I the only one who is getting increasingly tired of having to patch every single day ?

I don't understand why CCP have to patch every day. If there are some really critical errors that absolutely needs patching, then it is ok with an emergency patch, but I don't believe that is the reason. At least, if it is the reason, then CCP should take a good look at their quality assurance policies instead.

Leaving out the possibility of CCP creating a critical error every day, that leaves us with minor errors. But then please, please, please collect them into a weekly update. This daily routine is getting really annoying.


You need to unplug your keyboard right now, open your window and throw it out.

Idea
Huang Mo
Tianxia Inc
#25 - 2013-09-11 20:47:44 UTC  |  Edited by: Huang Mo
Fukami Nofukayu wrote:
One thing you aren't taking into consideration is that something you consider minor could have a detrimental affect on someone else's gameplay. Also, a number of those games are no longer in existence, could that possibly be due to not completing hotfixes fast enough to appease their audience?

If so, I am amazed by the number of bugs in EvE that have so detrimental effect on anyone's gameplay that it warrant a hot-fix. I agree however with your critic of the general industry policy of bug fixing and I am not suggesting that EvE should never be patched, or that bug fixes are bad.

Patches are fine. But not so frequent as has been the case lately.

Fukami Nofukayu wrote:
As for their development tools working on a two week cycle, I'm not entirely sure. Could it be possible that these are hotfixes planned and completed two weeks in advance of their release and that CCP is even more ahead of schedule then imagined? If that be the case, may God have mercy on us all for their efficiency!

The two week cycle is the default in Scrum. I think it is too long, a week is more reasonable imo if you have easy deployment (Web-interface or EvE-like games), but that is tangential to the issue at hand. I was just wondering....
Fukami Nofukayu
Epidemic.
#26 - 2013-09-11 21:00:21 UTC
Huang Mo wrote:

If so, I am amazed by the number of bugs in EvE that have so detrimental effect on anyone's gameplay that it warrant a hot-fix. I agree however with your critic of the general industry policy of bug fixing and I am not suggesting that EvE should never be patched, or that bug fixes are bad.

Patches are fine. But not so frequent as has been the case lately.


Well, one thing a lot of people don't take into consideration is that people are playing on myriad rig setups. A variety of different OS's, Graphic's Cards, etc., etc. There's no way that they could possibly account for how everything they add/fix is going to affect every single person playing Eve. It's simply not plausible. In other words, yes, it's possible that every single fix could cause major issues for any given player at any given time.
Danelaan
System lords Collective
#27 - 2013-09-11 21:14:15 UTC
Most dumb post I've read anywhere.

I can't remember how many times I've spent on different games having issue and not being able to play, same as hundreds, and waiting for days and days until a proper hotfix is put online. All those years of playing MMOs and other online games, I've seen only dismay at those dev teams that took their sweet time to correct bugs that ruined the experience of some users. I've never seen anyone ever complain about regular patches fixing stuff. That's really a first and probably proves that whatever you do, someone is going to be unhappy.

I mean, you complain about a few patches that took you, let's say 30 seconds to download install since your computer seems to be really slow. You complain because it keeps you from playing and makes you go browsing. And then you probably spent more than all the time taken from you by those patches writing a dumb rant post on forums. What the hell is wrong with your logic?


tl;dr: no, it's not a bad thing. There are things we can be unhappy about concerning CCP but certainly not that.
Remiel Pollard
Aliastra
Gallente Federation
#28 - 2013-09-11 21:18:16 UTC
Huang Mo wrote:
Fukami Nofukayu wrote:
I believe this is the first time I've ever seen an individual complain about a company willing to perform hotfixes on a daily basis

That is probably because no other company is bothering their users to update again and again and again. And the reason they don't do it is most likely because it annoys their customers.


Do you know what annoys customers even more than fixing the game? Not fixing it for days and days and days and making them play a broken game.

Can't please everyone I guess, though. If you can't handle a few minutes every day NOT playing this game for the sake of a patch to download and install, or a little maintenance at downtime, then I would suggest you have your own problems to address.

“Some capsuleers claim that ECM is 'dishonorable' and 'unfair'. Jam those ones first, and kill them last.” - Jirai 'Fatal' Laitanen, Pithum Nullifier Training Manual c. YC104

Remiel Pollard
Aliastra
Gallente Federation
#29 - 2013-09-11 21:24:29 UTC
Huang Mo wrote:
Tron 3K wrote:
It literally takes like 15 seconds to download and patch what the hell are you bitching about?

Really ? It takes minutes for me to complete the whole process: Download the main patch. Then download the launcher patch (today it was one minute plus some for this download alone). Then install the patch files through the Windows updater before finally applying the patch in the EvE launcher.

It takes way more than 15 seconds for me. I'll time it next time around (tomorrow, probably) and then post the results here. Please do the same so we can compare.


Seriously, though, the length of a day is 24 hours, ~8 of which you'll spend sleeping, leaving you with 16. Even if the patch too half an hour, which it does for many in Australia because of our dodgy internet (I'm safe, I have cable internet, 80-100 Mbps for me baby, yeah!) that's a grand total of 3% of your waking hours.

I remember checking out SW:TOR some time back. I've uninstalled it since, but I remember when "patch day" came around. It really was a patch day, being day-long and all. Well, okay, I exaggerate, but it was a few hours worth of download and installation, and it wasn't even an expansion, just a patch.

There's a reason CCP do it every day, it's to keep patches small so that users aren't kept offline for too long. I got so bored waiting for TOR to patch that I forgot it was even happening due to finding something else to do. I uninstalled the game a few weeks later, never looked back.

“Some capsuleers claim that ECM is 'dishonorable' and 'unfair'. Jam those ones first, and kill them last.” - Jirai 'Fatal' Laitanen, Pithum Nullifier Training Manual c. YC104

Tollen Gallen
Glory of Reprisal Enterprise
#30 - 2013-09-11 21:26:25 UTC
LOL is ,she/him, it, complaining that it takes 2 minutes to add a patch that fixes broken things on a game that she/him it, is'nt forced to play.........



I like Cheese, Battleships, bug fixes, but not keen on Whine...........

Zimmy Zeta - I f*cking love martinis. the original ones, with gin, not that vodka martini crap. Your old Friends can use me for 7 days, free!!!

BeBopAReBop RhubarbPie
University of Caille
Gallente Federation
#31 - 2013-09-11 21:38:49 UTC
Even companies that are using scrum or agile will put out hotfixes if necessary (and would be stupid not to). I don't know what these fixes were for, but if they interfered with anyone actually accessing the service, I can understand wanting to get that fixed asap. You can imagine though that making fixes in such a short time might make extensive regression testing difficult, so it wouldn't seem out of the ordinary for a new (hopefully smaller) but to be introduced by hotfixes. This should be expected after a patch that represents months of development time.

tldr, be glad something is being done, even if it doesn't affect you, because some day it will.

Founder of Violet Squadron, a small gang NPSI community! Mail me for more information.

BeBopAReBop RhubarbPie's Space Mediation Service!

Rhes
Brutor Tribe
Minmatar Republic
#32 - 2013-09-11 21:44:10 UTC
Huang Mo wrote:
Tron 3K wrote:
It literally takes like 15 seconds to download and patch what the hell are you bitching about?

Really ? It takes minutes for me to complete the whole process: Download the main patch. Then download the launcher patch (today it was one minute plus some for this download alone). Then install the patch files through the Windows updater before finally applying the patch in the EvE launcher.

It takes way more than 15 seconds for me. I'll time it next time around (tomorrow, probably) and then post the results here. Please do the same so we can compare.


Sounds like you got your money's worth from your 2400 baud modem. Time for an upgrade!

EVE is a game about spaceships and there's an enormous amount of work to do on the in-space gameplay before players (or developers) are ready to sacrifice it for a totally new type of gameplay - CCP Rise

Huang Mo
Tianxia Inc
#33 - 2013-09-11 21:57:47 UTC
Rhes wrote:
Sounds like you got your money's worth from your 2400 baud modem. Time for an upgrade!

Be constructive and explain how long a patch takes for you instead of being a useless smart-ass, please.

I've seen people in this thread claim the update process takes 15-30s which I find hard to believe: Today, the download of the launcher update alone took more than one minute for me. I didn't time the other parts of the update, though (I'll do that next time). But if a patch really is that fast, then I'll have to take a look at my setup.
Sipphakta en Gravonere
Aliastra
Gallente Federation
#34 - 2013-09-11 22:05:45 UTC
Huang Mo wrote:
I've seen people in this thread claim the update process takes 15-30s which I find hard to believe: Today, the download of the launcher update alone took more than one minute for me. I didn't time the other parts of the update, though (I'll do that next time). But if a patch really is that fast, then I'll have to take a look at my setup.


On a Linux box with a relatively slow 16k DSL it takes between 2-5 minutes to patch. So I start the launcher, go make coffee and when I come back I can play. I prefer this small time over having to wait for bug fixes anytime.
Delen Ormand
Center for Advanced Studies
Gallente Federation
#35 - 2013-09-11 22:12:42 UTC
About 30 seconds or a little under for today's patch here.

What kind've d/l speed are you supposed to be having?
Huang Mo
Tianxia Inc
#36 - 2013-09-11 22:17:56 UTC  |  Edited by: Huang Mo
Sipphakta en Gravonere wrote:
On a Linux box with a relatively slow 16k DSL it takes between 2-5 minutes to patch. So I start the launcher, go make coffee and when I come back I can play. I prefer this small time over having to wait for bug fixes anytime.

That compares to my experience.

My daily routine is to make coffee first. Then I turn on the computer, sit down, and expect to PLAY ! Maybe I should do as you do :-)

Delen Ormand wrote:
About 30 seconds or a little under for today's patch here.
What kind've d/l speed are you supposed to be having?

I am nowhere near that speed even though I have 2Mb down and living in Northern Europe.
Obunagawe
#37 - 2013-09-11 22:21:52 UTC  |  Edited by: Obunagawe
Damn you OP how dare you complain.
CCP should change downtime so the servers are down for 23 hours and up for 1. That would make everyone happy, because apparently everyone LOVES waiting for maintenance to finish!
Rhes
Brutor Tribe
Minmatar Republic
#38 - 2013-09-11 22:32:54 UTC
Huang Mo wrote:
Rhes wrote:
Sounds like you got your money's worth from your 2400 baud modem. Time for an upgrade!

Be constructive and explain how long a patch takes for you instead of being a useless smart-ass, please.


I'm not the one complaining about a gaming company fixing bugs in their game.

EVE is a game about spaceships and there's an enormous amount of work to do on the in-space gameplay before players (or developers) are ready to sacrifice it for a totally new type of gameplay - CCP Rise

Huang Mo
Tianxia Inc
#39 - 2013-09-11 23:03:16 UTC
Thinking about it I got an idea: If they delayed patching for just one day, then they would be able to download (and possibly apply) the patch in the background without the user even noticing. Critical hot-fixes would be excluded of course, but I suspect most of the stuff fixed in the current patches are not in that category. WoW is using a similar approach when they're doing a (major) release
Remiel Pollard
Aliastra
Gallente Federation
#40 - 2013-09-11 23:07:38 UTC
Huang Mo wrote:
Thinking about it I got an idea: If they delayed patching for just one day, then they would be able to download (and possibly apply) the patch in the background without the user even noticing. Critical hot-fixes would be excluded of course, but I suspect most of the stuff fixed in the current patches are not in that category. WoW is using a similar approach when they're doing a (major) release


Your critical error here is the reasoning that "WoW does it" without explaining what makes it better than how EVE does it. Don't know if you've noticed, but EVE isn't Wow, and CCP aren't Blizzard.

“Some capsuleers claim that ECM is 'dishonorable' and 'unfair'. Jam those ones first, and kill them last.” - Jirai 'Fatal' Laitanen, Pithum Nullifier Training Manual c. YC104