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Constantly freezing up

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Peter Grayson
Viziam
Amarr Empire
#81 - 2011-12-14 14:30:04 UTC
freeze aren't solved by the patch. :((

2 in 10mn, each time when I opened window in game
Swaffer
Infinite Improbability Inc
#82 - 2011-12-14 21:03:01 UTC  |  Edited by: Swaffer
as above same problem, no fix, random freezing, very annoying. Just have to try waiting some more i guess. I know i still appear connected when my client freezes, and it doesn't matter what i do, can be absolutely anything, can not pin point an action that causes the freeze.
Zarath Thanos
GImptard Tribe
#83 - 2011-12-15 12:40:21 UTC
Freezes got much worse after last patch. Freezes while I'm in station, freezes mid-warp and similar things.

Three freezes in an hour now.

I play windowed mode.
Snow Leopard

Pretty low graphic settings on a MacBook Pro 15", 8 gigs of ram, i7.
Peter Grayson
Viziam
Amarr Empire
#84 - 2011-12-15 19:27:17 UTC
freshly copied from console logs just after a freeze (dunno if it can Help) :

15/12/11 20:21:35 [0x0-0xb20b2].com.transgaming.EVEOnline objc[3155]: Class WKAppKitDrawDecoyWindow is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit and /Applications/EVE Online.app/Contents/MacOS/../Frameworks/Awesomium.framework/Versions/1.0/Awesomium. One of the two will be used. Which one is undefined.
15/12/11 20:21:36 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202136:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCore.cpp(83)] Creating the core thread.
15/12/11 20:21:36 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202136:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCore.cpp(93)] Creating the WebCore.
15/12/11 20:21:36 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202136:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCoreProxy.cpp(44)] ICU successfully initialized.
15/12/11 20:21:36 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202136:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/RequestContext.cpp(62)] Successfully loaded persistent, on-disk cookie database.
15/12/11 20:21:36 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202136:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCoreProxy.cpp(212)] The WebCore is now online.
15/12/11 20:21:52 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202152:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCore.cpp(118)] Releasing the WebCore soon.
15/12/11 20:21:52 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202152:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCore.cpp(121)] Destroying the core thread.
15/12/11 20:21:52 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202152:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCoreProxy.cpp(56)] Destroying the WebCore.
15/12/11 20:21:52 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202152:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCoreProxy.cpp(70)] Shutting down Resource Loader Bridge.
15/12/11 20:21:52 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202152:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCore.cpp(123)] The core thread has been destroyed.
15/12/11 20:21:52 [0x0-0xb20b2].com.transgaming.EVEOnline [1215/202152:INFO:/Users/sverrir/Perforce/depot/games/branches/staging/EVE-2011-R0/carbon/Src/Awesomium/src/WebCore.cpp(128)] The WebCore has been shutdown.
Sanya
Alexylva Paradox
#85 - 2011-12-16 00:30:03 UTC
After the todays smaller update, Crucible keeps freezing.

This usually happens after 5 minutes. Full screen or windowed doesn't seem to impact the issue any.

Running Mac OS X 10.7.2

.
Swaffer
Infinite Improbability Inc
#86 - 2011-12-16 09:54:55 UTC
CCP - could you please give us an update, mac users are paying a subscription for a near on "currently" unplayable client. I know your probably on the case, but keeping the paying players informed would be kind, and make us feel more comfortable to the fact that at least the issue is being addressed.
I think most people (including myself) started suffering MAC freezing after the second crucible patch.

In the mean time i think i might try to get Eve to work on a PC clone on my Mac.

Many thanks CCP.
RubyPorto
RubysRhymes
#87 - 2011-12-16 10:33:39 UTC
Swaffer wrote:
CCP - could you please give us an update, mac users are paying a subscription for a near on "currently" unplayable client. I know your probably on the case, but keeping the paying players informed would be kind, and make us feel more comfortable to the fact that at least the issue is being addressed.
I think most people (including myself) started suffering MAC freezing after the second crucible patch.

In the mean time i think i might try to get Eve to work on a PC clone on my Mac.

Many thanks CCP.


I'm looking at installing Wine to run Eve (a project I am not looking forward to) because these crashes are getting to be the last straw for the Mac client. I'm Ok with subpar performance (I'm on a Mac, it's to be expected with games), I'm Ok with Eve voice not working from its inception, I'm ok with an 11Gig! Program file. I just want to be able to play the game without wondering if I'm going to freeze right as I need to start repping my fleetmates, or need to tackle that guy or whatever. I don't know if it's an issue with Transgaming's product or the Eve Client inside, but it's CCP's logo on the box, STS, so I'm looking to CCP to make sure it works.

Again, I wish I could provide logs, but when it freezes, I have to Force Quit, and then when I look in the places I've been told to look for crash logs, there's no file there to send in.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon
Uozi
SUBX Missions Inc.
#88 - 2011-12-16 15:00:23 UTC  |  Edited by: Uozi
CCP Konflikt wrote:
Hi all, I can't agree with you more that this issue is very important, to you and to me and by extension, CCP. There will be an update tomorrow with fixes to some of the issues you are all experiencing. If you are still experiencing this after Tuesday downtime, please reply in this thread and together we can get this fixed.

I haven't experienced this yet and I work on my mac everyday and without experiencing it, It's difficult to get it fixed and make sure it's been fixed.

So in the short term some more information about this bug would really help me:

1) Are you playing in windowed mode?
2) Are you playing in fullscreen and CMD + Tab'ing?
3) What is the specification of your machine?
4) What version of OS X are you using?

Lastly if some of you could make bug reports with cider logs, it would help me greatly.


My second account keeps freezing, first account works fine. Should be noted that for me at least the app is responding to UI events (minimize, hide etc) but not quit.

1) yes
2) no
3) 27" sandybridge iMac 3.4ghz i7 quad core, 16gb mem, 6970m (2gb)
4) lion (10.7.2)

Since i just returned, i can't say if it worked before.


submitted bug id: 123254 if that Helps you any CCP Konflikt
Peter Grayson
Viziam
Amarr Empire
#89 - 2011-12-16 15:10:27 UTC
If we could just have just a sign of life from devs, we will appreciate a lot I believe. Just to say "we are working on this"
Jathlor
Sebiestor Tribe
Minmatar Republic
#90 - 2011-12-16 16:47:33 UTC
Peter Grayson wrote:
If we could just have just a sign of life from devs, we will appreciate a lot I believe. Just to say "we are working on this"



No sign of them working on it cause they aren't. We are the red headed step children of the gaming world guys get over it. Continue to take the crumbs they give us, unsubscribe and try to find a different game for a mac, or buy a PC.
Peter Grayson
Viziam
Amarr Empire
#91 - 2011-12-16 19:36:52 UTC  |  Edited by: Peter Grayson
Jathlor wrote:
… or buy a PC.


ahaha :)
I'd rather eat my own balls before…
Swaffer
Infinite Improbability Inc
#92 - 2011-12-16 21:00:17 UTC
Well this topic is already 5 pages long, and a hot topic. I actually swopped from a PC to a MAC as i think they out perform PC by far, no viruses, and everything just works, apart from EVE.
Let me know if you have success with EvE with wine app.

Please CCP fix, it's got to be an issue with the crucible patch update. I've not even heard of any work rounds for this.
Odessayeti
East Eden Trading Company
#93 - 2011-12-17 00:00:22 UTC
CCP Konflikt wrote:
I didnt notice this freeze untill i used the clonemaker, are any of you using multiple clients? If you wait long enough does the client eventually crash?


I'm using two clients with the "Duplicate eve.app" method, one of the clients seems to be fine for most of the time but the other one locks up completely in 3-20minutes. I'm on a brand new MBP 15" with the better graphics card so it should'nt be a system load thing.
Maorio
Karl XII's Dragoner
#94 - 2011-12-17 19:25:56 UTC
getting freezes after about 15min,

sitting on 1 client and no tools used to clone or copy the client. this setup worked perfectly before the big patch

using a macpro 1,0

dual 2,0Ghz Xeon
9Gb ram
ATI 5770 1Gb
10,6,8

1) Are you playing in windowed mode?
2) Are you playing in fullscreen and CMD + Tab'ing?
3) What is the specification of your machine?
4) What version of OS X are you using?

1 Yes
2 No
3 see above
4 see above
Swaffer
Infinite Improbability Inc
#95 - 2011-12-21 11:08:11 UTC
1) Are you playing in windowed mode?
2) Are you playing in fullscreen and CMD + Tab'ing?
3) What is the specification of your machine?
4) What version of OS X are you using?

1) yes
2) no
3) 27-inch, Mid 2010 IMAC
Processor:- 2.8 GHz Intel Core i5
memory:- 4 GB 1333MHz DDR3
Graphics:- ATI Radeon HD 5750 1024 MB
Software:- Mac OS X Lion 10.7.2 (11C74)
Peter Grayson
Viziam
Amarr Empire
#96 - 2011-12-21 13:20:28 UTC
Could we have just a little backup from a Dev please ???

5 mn of your precious time will be fine !
Swaffer
Infinite Improbability Inc
#97 - 2011-12-21 14:45:51 UTC
guys, there is a new dev STICKY thread about this, might be good idea to post there.
Avery Lewis
Sniggerdly
Pandemic Legion
#98 - 2011-12-21 16:58:58 UTC
Swaffer wrote:
guys, there is a new dev STICKY thread about this, might be good idea to post there.


That sticky gets ignored, this is the thread that the GMs/devs have pointed me to (last patch) to report issues.

Crash is happening every 15 minutes. Game is unplayable.
RubyPorto
RubysRhymes
#99 - 2011-12-21 17:13:56 UTC
Swaffer wrote:
guys, there is a new dev STICKY thread about this, might be good idea to post there.


Links to these threads and a quick summary have been posted in the sticky. Stick can now be properly ignored in favor of the preexisting threads.

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon
Esmilis99
Deep Core Mining Inc.
Caldari State
#100 - 2011-12-22 15:19:49 UTC
Experiencing the same thing. Client crashes after few minutes, not doing anything particular. Screen freezes, no crash report, has to be killed manually.