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Issues, Workarounds & Localization

 
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CCP.exe crashes all the time

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Partisan Noir
Native Freshfood
Minmatar Republic
#41 - 2013-09-12 20:19:45 UTC
Quote:
Does EVE save a copy of reports without running the logger?


I don't think...

You have the same crash than me, with a different ID number.

So, CCP will you fix that problem or not ? This is really unplayable, i can't play in fleet with my corp without constantly crash...

At the moment when i write that my client just crash....

Signature du problème :
Nom d’événement de problème: APPCRASH
Nom de l’application: ExeFile.exe
Version de l’application: 2013.8.58.3135
Horodatage de l’application: 5203cdb4
Nom du module par défaut: _trinity_dx9_deploy.dll
Version du module par défaut: 2013.9.60.5817
Horodateur du module par défaut: 522f1bd4
Code de l’exception: c0000005
Décalage de l’exception: 00555305
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 0a9e
Information supplémentaire n° 2: 0a9e372d3b4ad19135b953a78882e789
Information supplémentaire n° 3: 0a9e
Information supplémentaire n° 4: 0a9e372d3b4ad19135b953a78882e789

Here this is _trinity_dx9_deploy.dll, sometimes this is StackHash...

Can we have some news from a DEV please ?
Naburi NasNaburi
Doomheim
#42 - 2013-09-13 14:27:55 UTC
Still no news?

*sighs*
Partisan Noir
Native Freshfood
Minmatar Republic
#43 - 2013-09-13 16:02:21 UTC
I need to know something... which from you have a geforce GPU ?
Lasairiona Raske
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#44 - 2013-09-13 19:30:09 UTC
It's happened again!

Are you a devil or an angel

Sent here from heaven or from hell?

Sweet temptress, I'm wrapped in your tangles

Can't find my way out of your spell
Partisan Noir
Native Freshfood
Minmatar Republic
#45 - 2013-09-13 20:47:13 UTC
Nobody have a geforce graphic card ?
CCP Zorba
C C P
C C P Alliance
#46 - 2013-09-13 21:04:44 UTC
Sorry, we have a lot of people out of the office sick and at offsites and training- we haven't forgotten this! (Also, it did go out on Wednesday, but the team responsible for fixing it forgot to get it into the patchnotes, should have been put into them today or yesterday).

I'm sad our fix didn't do it, I'll look into this with QA first thing Monday and see what's going on.

CCP Zorba | EVE Online Technical Director | @techartistsorg
Lasairiona Raske
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#47 - 2013-09-14 12:54:36 UTC
Thank you :-)

Are you a devil or an angel

Sent here from heaven or from hell?

Sweet temptress, I'm wrapped in your tangles

Can't find my way out of your spell
Elder Ozzian
Perkone
Caldari State
#48 - 2013-09-14 15:58:56 UTC
Just going to put this here...

- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2013-09-14T15:50:56.000000000Z

EventRecordID 24669

Channel Application

Computer Elder Ozzian - not really (my computer is not named after my character :-D )

Security


- EventData

ExeFile.exe
2013.8.58.3135
5203cdb4
ntdll.dll
6.1.7601.18229
51fb1072
c0000374
000ce753
1a54
01ceb151c72a9612
C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe
C:\Windows\SysWOW64\ntdll.dll
70c26863-1d55-11e3-ac9b-902b3431fa85

I disagree!
Vicky Death
Armed Kittens
#49 - 2013-09-15 01:44:23 UTC
CCP Zorba wrote:
Sorry, we have a lot of people out of the office sick and at offsites and training- we haven't forgotten this! (Also, it did go out on Wednesday, but the team responsible for fixing it forgot to get it into the patchnotes, should have been put into them today or yesterday).

I'm sad our fix didn't do it, I'll look into this with QA first thing Monday and see what's going on.



[0914/183828:WARNING:backend_impl.cc(1946)] Destroying invalid entry.
Imiarr Timshae
Funny Men In Funny Hats
#50 - 2013-09-15 18:59:50 UTC
Yup still getting this and still only on this account.... same machine running a second client. Weird!

Personal Standings Services - Free 3rd Party & Collateral Holding Service - 7+ Day Old Corps for Highsec POS Sales
Partisan Noir
Native Freshfood
Minmatar Republic
#51 - 2013-09-16 13:52:04 UTC
Signature du problème :
Nom d’événement de problème: BEX
Nom de l’application: ExeFile.exe
Version de l’application: 2013.8.58.3135
Horodatage de l’application: 5203cdb4
Nom du module par défaut: StackHash_0a9e
Version du module par défaut: 0.0.0.0
Horodateur du module par défaut: 00000000
Décalage de l’exception: 0db02554
Code de l’exception: c0000005
Données d’exception: 00000008
Version du système: 6.1.7601.2.1.0.256.1
Identificateur de paramètres régionaux: 1036
Information supplémentaire n° 1: 0a9e
Information supplémentaire n° 2: 0a9e372d3b4ad19135b953a78882e789
Information supplémentaire n° 3: 0a9e
Information supplémentaire n° 4: 0a9e372d3b4ad19135b953a78882e789

Crash again and again... do something plz CCP, i work in computer engineering too so i know sometimes it's really hard but please allocate more people to that bug and fix it !
Lasairiona Raske
Itsukame-Zainou Hyperspatial Inquiries Ltd.
Arataka Research Consortium
#52 - 2013-09-16 14:43:23 UTC
Hopefully it will be fixed with the patch today. I haven't had a crash all day but its still early.

Are you a devil or an angel

Sent here from heaven or from hell?

Sweet temptress, I'm wrapped in your tangles

Can't find my way out of your spell
Brain Gehirn
Macabre Votum
Northern Coalition.
#53 - 2013-09-16 18:53:33 UTC
Im having some random crashes (not so common but happening).
Usually while using chat and someone new drop a message into a delayed mode channel (dunno if this have something to do with the crash itself but.... )

I will try to get the error info next time.
Ezeller
Kamoku Industrial
#54 - 2013-09-16 20:37:46 UTC
Still having this issue myself!

It started on Friday, first one crashed the whole computer but now it just crashes the game and I get the CCP.exe error message thing? Any news on a solution?

Ez
Pieter Tuulinen
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#55 - 2013-09-16 22:02:59 UTC
Been having this problem since the 1.1 patch.

I've noticed it SEEMS to be event based - as my client can sit logged in and idle and not have many issues but when I go roaming in Low it seems to happen a LOT more frequently.

Possible Event Triggers:

  • Jumping through a gate
  • Clicking on a link that opens the ingame browser
  • Searching for a pilot or system
  • Accepting or Sending a fleet invite


Good hunting! Needless to say this is JACKING UP my flying time. And it's not just me - yesterday my fleet was separated by a gate and when ordered to jump in and engage half our force dropped to desktop! :/

For the first time since I started the conversation, he looks me dead in the eye. In his gaze are steel jackhammers, quiet vengeance, a hundred thousand orbital bombs frozen in still life.
Ezeller
Kamoku Industrial
#56 - 2013-09-17 12:19:22 UTC
any news on this at all?
ez caper
Hedion University
Amarr Empire
#57 - 2013-09-17 14:02:33 UTC  |  Edited by: ez caper
hello

i seem to be having a similar issue,not sure if its related

i get a fatal error:error reading application id. Please write it to steam_appid.txt or use the laucher.

I get it every time,no matter if i try using the launcher,eve.exe or eve(safe mode),repair tool runs sucessfull but nothing changes.

working on hp probook 4510s laptop. Every mem test i run,and other games and applications running fine.

again not sure if its related or a different issue,anyhows help appreciated since i need to fuel a pos asap :)

EDIT: also the problem started today

EDIT2:after some tinkering around it went trough and got me to start the game,still seeing some wierd memory usage ( over 3GB for 1 client)
Katrina Oniseki
Oniseki-Raata Internal Watch
Ishuk-Raata Enforcement Directive
#58 - 2013-09-17 20:30:29 UTC
1201 - Time : 9/18/2013 4:23:16 AM
1202 - Source : Application Error
1203 - Description : Faulting application name: ExeFile.exe, version: 2013.8.58.3135, time stamp: 0x5203cdb4
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb1072
Exception code: 0xc0000005
Fault offset: 0x000343e0
Faulting process id: 0x1674
Faulting application start time: 0x01ceb3dc21b5aaf0
Faulting application path: C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: fbd426b0-1fd6-11e3-b24d-00044b0430cd

Katrina Oniseki
Partisan Noir
Native Freshfood
Minmatar Republic
#59 - 2013-09-18 19:16:01 UTC
Still crashing after that new patch, but i've something for you :

I get a _trinity_dx9_deploy.dll crash when i've unchecked the "Use small colortags" in the Overview Settings.
Ezeller
Kamoku Industrial
#60 - 2013-09-18 20:09:12 UTC
bumperoony!