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Launcher can't update
Author
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Discomanco
We pooped on your lawn
#1 - 2013-07-20 15:30:40 UTC
Basicly, I need to patch my EVE, but the most recent patch seems to bug out my launcher. I open the launcher, and it instantly gets stuck in "Downloading Launcher Update".
Log:
Quote:
######################################### Logging Started ##########################################
2013-07-20 17:28:06,878 - root - info - INFO - server address: 'Tranquility'
2013-07-20 17:28:06,933 - root - info - INFO - server unknown
2013-07-20 17:28:06,934 - overrides - overrides - INFO - Using domain: https://client.eveonline.com/patches/
2013-07-20 17:28:06,935 - root - info - INFO - Getting info file from https://client.eveonline.com/patches/mac_launcherinfoTQ_inc.txt
2013-07-20 17:28:06,961 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2013-07-20 17:28:08,272 - root - initialization - INFO - Initialized launcher info for server: 'Tranquility'
2013-07-20 17:28:08,324 - root - userSettings - INFO - Cache dir: u'/Applications/EVE Online.app/Contents/Resources/cache'
2013-07-20 17:28:08,324 - ch_exceptions - log - CH_LOG - Unable to load any user-settings.
2013-07-20 17:28:08,367 - root - initialization - INFO - Initializing app with language: 'en'
2013-07-20 17:28:08,423 - root - log - INFO - Adding splunk logging to server at 'https://clientlogger.eveonline.com'
2013-07-20 17:28:08,424 - ch_startup - log - CH_LOG - Launcher started
2013-07-20 17:28:08,427 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): clientlogger.eveonline.com
2013-07-20 17:28:08,572 - root - initialization - INFO - Sending logs True
2013-07-20 17:28:08,573 - root - initialization - INFO - Running from u'/Applications/EVE Online.app/Contents/Resources/EVE Online.app/Contents/Resources/transgaming/c_drive/Program Files/CCP/EVE'
2013-07-20 17:28:08,573 - root - initialization - INFO - Working directory u'/Applications/EVE Online.app/appdata/EVE Online-2.1.571330.macosx/EVE Online.app/Contents/Resources'
2013-07-20 17:28:08,576 - root - initialization - INFO - {'LauncherSettings': {'Launcher Version': '2.1.571330', 'Game Client Version': '571512', 'Platform': 'Mac Darwin 10.7.5 x86_64', 'Default Language': 'en-us', 'Game Server Name': 'Tranquility', 'Chosen Language': 'en'}}
2013-07-20 17:28:08,580 - root - controller - INFO - Steam API initialized? False
2013-07-20 17:28:09,372 - browser - browser - INFO - cefbrowser initialized
2013-07-20 17:28:10,202 - root - selfUpdate - INFO - Running update cleanup...
2013-07-20 17:28:10,202 - root - selfUpdate - INFO - appdata: /Applications/EVE Online.app/appdata
2013-07-20 17:28:10,202 - root - selfUpdate - INFO - rightFolderName = EVE Online-2.1.571330.macosx
2013-07-20 17:28:10,204 - root - selfUpdate - INFO - Local version: 2.1.571330
2013-07-20 17:28:10,204 - root - selfUpdate - INFO - cache dir: /Applications/EVE Online.app/Contents/Resources/cache
2013-07-20 17:28:10,205 - root - selfUpdate - INFO - Downloading update from https://web.ccpgamescdn.com/launcher/tranquility/selfupdates.htm
2013-07-20 17:28:10,337 - root - controllerFunctions - WARNING - Could not retrieve steam token
2013-07-20 17:28:10,339 - root - controllerFunctions - INFO - landing page: 'https://client.eveonline.com/launcherv3/en?steam_token=&server=tranquility' backup page: u'/Applications/EVE Online.app/appdata/EVE Online-2.1.571330.macosx/EVE Online.app/Contents/Resources/html/Launcher_{languageID}.html'
2013-07-20 17:28:10,340 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2013-07-20 17:28:10,575 - browser - browser - INFO - Loading Url: u'https://client.eveonline.com/launcherv3/en?steam_token=&server=tranquility'
2013-07-20 17:28:10,575 - browser - browser - INFO - Registered backupUrl base as u'/Applications/EVE Online.app/appdata/EVE Online-2.1.571330.macosx/EVE Online.app/Contents/Resources/html/Launcher_{languageID}.html'
2013-07-20 17:28:10,586 - root - selfUpdate - INFO - Downloading update from https://web.ccpgamescdn.com/launcher/tranquility/selfupdates.htm
2013-07-20 17:28:10,706 - root - selfUpdate - INFO - found version 2.1.569300
2013-07-20 17:28:10,706 - root - selfUpdate - INFO - found version 2.1.573094
2013-07-20 17:28:10,707 - root - selfUpdate - INFO - Found new version 2.1.573094
2013-07-20 17:28:10,707 - root - selfUpdate - INFO - Fetching version 2.1.573094
2013-07-20 17:28:11,094 - root - selfUpdate - INFO - Installing version 2.1.573094
2013-07-20 17:28:11,161 - root - selfUpdate - ERROR - Error during self update
Traceback (most recent call last):
File "lib/selfUpdate.pyc", line 321, in startUpdate
File "lib/selfUpdate.pyc", line 288, in initUpdate
File "lib/selfUpdate.pyc", line 234, in doUpdate
File "esky/__init__.pyc", line 889, in install_version
File "esky/__init__.pyc", line 392, in lock
File "esky/util.pyc", line 489, in really_rmtree
File "shutil.pyc", line 253, in rmtree
File "shutil.pyc", line 251, in rmtree
OSError: [Errno 13] Permission denied: '/Applications/EVE Online.app/locked'
2013-07-20 17:28:21,189 - browser - browser - INFO - Received OnURLLoaded for URL=https://client.eveonline.com/launcherv3/en?steam_token=&server=tranquility (status: 200 | websites awaiting load: 0)