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Issues, Workarounds & Localization

 
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Starter Pack - Cerebral Accelerator
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Tulak Thul
Brutor Tribe
Minmatar Republic
#1 - 2013-07-15 15:09:35 UTC
Problem:

Tulak Thul wrote:
I just updated my account from a trial. There is a special available and it came with a faction specific Starter Pack. Most of the items were useless or low end. The only thing of relevance was the Cerebral Accelerator. The description says...

Quote:
The only drawback to this implant is that capsuleer training renders it ineffective after a while; as such, it will cease to function for pilots who have been registered for more than 35 days.


When I upgraded, the confirmation page stated something to the effect of, "3 month subscription + upgrade and registration + Minmatar Starter Pack". This, to me, states that I am only now registered as I am now a paying customer.

So I consume this Cerebral Accelerator and I only have 16 days and 12 hours. Not 35 days.

Can I assume the description of account confirmation page was incorrect? Because I just registered according to the account management page. So why is trial time being counted against me? This seems a bit odd to include an item which can only be used to its full potential on the condition that you forgo the trial entirely and pay up on day 1. The idea of a trial is to try things out and see if you want to commit. So by actually taking advantage of the trial concept it would seem I've inadvertently and unknowingly squandered 17.5 days of training time. I just want to confirm with CCP staff that this item is working as intended.

It would have, at the least, been nice to have more of an head up regarding this item.



Solution:

Tulak Thul wrote:


There are ways to address the issue.

1. It can apply its benefits up to 35 days after account registration. The item's effects will last for a maximum of 35 days after consumption (and a minimum of 1 sec).
2. Consumption period extends to a maximum of 56 days after account creation. Once an account is 57 days old it cannot be consumed.

If you consume it on day 1 its effects end on day 35. (35 days)
If you consume it on day 14 its effect end on day 49 (35 days)
If you consume it on day 21 it's effects end on day 56 (35 days)
If you consume it on day 40 it's effects end on day 56 (16 days)
If you consume it on day 50 it's effects end on day 56 (6 days)
You get the drift.

This assures everyone has the ability to receive the full benefit of 35 days rather they upgrade their account on day 1, day 21 or any day in between.