Issues, Workarounds & Localization

I experienced a "lag out" type of disconnect in a mission: missiles still firing, etc., but nothing was happening in-game (I had not lost my internet connection.) Upon re-logging in, I was dropped immediately back into combat, with all modules showing as ON, no damage at all to my shield/armor/hull. Things looked fine, as they should have, because my ship was basically invulnerable to the damage for that mission. However, I immediately began taking damage that I shouldn't have been taking. No icons showed warp jamming, but I was jammed. I was also receiving damage very much as if there were no tanking modules on. My ship was soon thereafter destroyed.

There were no other players attacking me, no kill mail, no "involved parties" beside mission NPC's.

My best guess is that even though the UI said my modules were ON, they weren't. Even though the UI said there was no warp jamming on my ship, there was. I submitted a ticket for reimbursement ~4 days ago but it hasn't been answered.