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Can we turn off the new jump animation?

First post First post First post
Author
Othran
Route One
#881 - 2013-06-27 16:29:39 UTC
Ranger 1 wrote:
I'm sure it was, but it boils down to were there were a signficant number of verifiable complaints... enough to warrante immediate change, or simply enough to keep an eye on it after release.


There were enough that it shouldn't have been a surprise.

This is just the usual "this is :awesome: so we're doing it" attitude that prevails in many Scandinavian companies - and usually nobody dissents.

We'll see but they have more than enough complaints now.

As an aside, after 30 or so consecutive jumps I start to feel a bit sick and I'm not someone who suffers from real-world motion sickness.
Maybelater Headache
Doomheim
#882 - 2013-06-27 16:37:11 UTC
Ranger 1 wrote:

Ace, two things.

1: Perfect QA on a game like EvE is a nice theory. Unfortunately that doesn't make it realistic in any way, shape, or form. I know you don't understand the why's of that, but it's just something you're going to have to learn to accept.

2: I don't think you really understand how highly EvE is regarded in the gaming industry. Smile They haven't been at the "garage stage" for over a decade... and "sandbox games" are never, ever, finished.


If only the forums would be perfectly immersive, everybody could see your smug face. Smile
Ace Uoweme
Republic Military School
Minmatar Republic
#883 - 2013-06-27 16:50:51 UTC
Omo Hubble wrote:
My prediction on page 38 was spot on. We should not expect the option to disable. From the developers' perspective it does not make sense to allow us to disable new features. It would be a step backwards, wasting development resources. Reasonable and fair enough.


What it is once an expansion is released such changes are done. Development time is over on it, it's paid for. Any changes of that sort will have to be done in another expansion will it's being funded. Nothing gets done without funding, and funding comes in project cycles.

So when devs say "It can't be done now" they mean it. It's hardcoded and won't be touched. Animations and such could be fixed as that's not hardcoded. But anything involving the engine itself, short of an emergency, it'll remain unfixed until funded to fix.

Anything can be fixed (if it can be created it can be removed; expanded; contracted and split) it's just upto the devs to decide if it's a priority. And from what I've read they're taking a wait and see approach to see if this is like the text change fallout (it's not, because this affects players physically, and it's not something folks will adapt too. That's like asking an epileptic he'll just adapt to strobe lights that could trigger seizures...it takes just one seizure to cause trouble). Can't take the He-Man attitude too far, as this physically hurts players, and that's a major no-no in game design.

_"In a world of universal deceit, telling the truth is a revolutionary act." _ ~George Orwell

Ranger 1
Ranger Corp
Vae. Victis.
#884 - 2013-06-27 17:02:00 UTC
Ace Uoweme wrote:
Omo Hubble wrote:
My prediction on page 38 was spot on. We should not expect the option to disable. From the developers' perspective it does not make sense to allow us to disable new features. It would be a step backwards, wasting development resources. Reasonable and fair enough.


What it is once an expansion is released such changes are done. Development time is over on it, it's paid for. Any changes of that sort will have to be done in another expansion will it's being funded. Nothing gets done without funding, and funding comes in project cycles.

So when devs say "It can't be done now" they mean it. It's hardcoded and won't be touched. Animations and such could be fixed as that's not hardcoded. But anything involving the engine itself, short of an emergency, it'll remain unfixed until funded to fix.

Anything can be fixed (if it can be created it can be removed; expanded; contracted and split) it's just upto the devs to decide if it's a priority. And from what I've read they're taking a wait and see approach to see if this is like the text change fallout (it's not, because this affects players physically, and it's not something folks will adapt too. That's like asking an epileptic he'll just adapt to strobe lights that could trigger seizures...it takes just one seizure to cause trouble). Can't take the He-Man attitude too far, as this physically hurts players, and that's a major no-no in game design.

Very true, except they are a bit past the "Wait and see" period and are more into the "figure out what it will take to solve the issues" period.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Ranger 1
Ranger Corp
Vae. Victis.
#885 - 2013-06-27 17:05:57 UTC
Maybelater Headache wrote:
Ranger 1 wrote:

Ace, two things.

1: Perfect QA on a game like EvE is a nice theory. Unfortunately that doesn't make it realistic in any way, shape, or form. I know you don't understand the why's of that, but it's just something you're going to have to learn to accept.

2: I don't think you really understand how highly EvE is regarded in the gaming industry. Smile They haven't been at the "garage stage" for over a decade... and "sandbox games" are never, ever, finished.


If only the forums would be perfectly immersive, everybody could see your smug face. Smile

Big smile

Ace is actually a very good poster, he just seems a bit worked up at the moment.

Don't worry Maybelater, one day you'll grow up and learn the difference between being smug and being correct. Smile

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Ace Uoweme
Republic Military School
Minmatar Republic
#886 - 2013-06-27 17:15:42 UTC
Ranger 1 wrote:
1: Perfect QA on a game like EvE is a nice theory. Unfortunately that doesn't make it realistic in any way, shape, or form. I know you don't understand the why's of that, but it's just something you're going to have to learn to accept.


Do you know anything about game design?

No one is talking perfection, but QA is suppose to pick this stuff up. If they didn't get a briefing on what to keep an eye on and/or document, that's a breakdown in communication.

It's pretty simple: you don't make your players sick. This is so basic.

Ranger 1 wrote:
2: I don't think you really understand how highly EvE is regarded in the gaming industry. Smile They haven't been at the "garage stage" for over a decade... and "sandbox games" are never, ever, finished.


Pong was highly regarded as well. Pong was 30 years ago.

And you contradicted yourself in 3 ways.

1. EvE is regarded as a sandbox game with all the flack sandbox games have of being nowhere near AAA quality.
2. To break that perception it has to adapt to AAA production schemes, have to say bye-bye to the garage era (ghetto is cute when you're 20 and your bud is helping to code the next space sim, but game companies expand as the logistics expanded to a full company from everything from payroll and accounting to distribution.
3. WoW is never ever finished and it's not a sandbox game.

Excuses don't make a successful game. It's getting off that duff and wanting to be successful. Can't get there with tunnel vision (which is a bane all game companies go through).

_"In a world of universal deceit, telling the truth is a revolutionary act." _ ~George Orwell

Ranger 1
Ranger Corp
Vae. Victis.
#887 - 2013-06-27 17:22:14 UTC
Ace Uoweme wrote:
Ranger 1 wrote:
1: Perfect QA on a game like EvE is a nice theory. Unfortunately that doesn't make it realistic in any way, shape, or form. I know you don't understand the why's of that, but it's just something you're going to have to learn to accept.


Do you know anything about game design?

No one is talking perfection, but QA is suppose to pick this stuff up. If they didn't get a briefing on what to keep an eye on and/or document, that's a breakdown in communication.

It's pretty simple: you don't make your players sick. This is so basic.

Ranger 1 wrote:
2: I don't think you really understand how highly EvE is regarded in the gaming industry. Smile They haven't been at the "garage stage" for over a decade... and "sandbox games" are never, ever, finished.


Pong was highly regarded as well. Pong was 30 years ago.

And you contradicted yourself in 3 ways.

1. EvE is regarded as a sandbox game with all the flack sandbox games have of being nowhere near AAA quality.
2. To break that perception it has to adapt to AAA production schemes, have to say bye-bye to the garage era (ghetto is cute when you're 20 and your bud is helping to code the next space sim, but game companies expand as the logistics expanded to a full company from everything from payroll and accounting to distribution.
3. WoW is never ever finished and it's not a sandbox game.

Excuses don't make a successful game. It's getting off that duff and wanting to be successful. Can't get there with tunnel vision (which is a bane all game companies go through).


I'm not going to debate this with you Ace. If you want an overview of how QA works on a MMO set on a single shard there are a huge number of posts you can search for dedicated to this issue, laced liberally with insight from the Devs.

As to EvE being regarded as a garage or ghetto game you need only check their reviews at any major gaming site, or check their embarrassingly long list of "Game of the Year" awards, among others.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Deacon Abox
Black Eagle5
#888 - 2013-06-27 17:38:19 UTC
I'm going to use this quote because what I want to say will not be polite -

"Can I ask we have the option to turn off the warp tunnel effect when going through gates - I don't often suffer nausea playing eve - except when having my Machariel hot dropped - but after 10 jumps (and admittedly a few beers) was ready to redecorate my computer monitor.

Also the ability to disable the new system scan - although I have the option clicked to 'hide overlay' it seems to reset after jumping into a new system."

Actually the tunnel does not bother me as much as the forced camera pan before you enter the warp tunnel. That is what is stomach turning. There was nothing wrong with the old jump visuals. Why are you devoting so much worker resource to fixing things that don't need to be fixed. Meanwhile the top 4 ships are Caldari. Put more people into ship balancing and they may have the ability to revisit some of those changes more frequently. If all your new characters become Caldari and crowd into Caldari space that will threaten the health of the game. Your new jump animation threatens the health of your players.Ugh

Also, the forced scanning animations after every jump and the forced display of the green diamonds around anomalies is a royal pita. Again, how was this identified as a needed new feature? Even if someone may want it it should be an optional feature. It is damn annoying that I have to see this tron wave over-lay my view of space.

Aw **** it, I'm not going to be polite. YOU ARE ******* UP THE GAME with this ****. How is your subscriber retention going to benefit from making your players physically sick to their stomachs QuestionAttention or annoyed to hell with mandatory tron visuals every time they enter a new system?

CCP, there are off buttons for ship explosions, missile effects, turret effects, etc. "Immersion" does not seem to be harmed by those. So, [u]please[/u] give us a persisting off button for the jump gate and autoscan visuals.

Maybelater Headache
Doomheim
#889 - 2013-06-27 18:02:00 UTC
Ranger 1 wrote:
Maybelater Headache wrote:
Ranger 1 wrote:

Ace, two things.

1: Perfect QA on a game like EvE is a nice theory. Unfortunately that doesn't make it realistic in any way, shape, or form. I know you don't understand the why's of that, but it's just something you're going to have to learn to accept.

2: I don't think you really understand how highly EvE is regarded in the gaming industry. Smile They haven't been at the "garage stage" for over a decade... and "sandbox games" are never, ever, finished.


If only the forums would be perfectly immersive, everybody could see your smug face. Smile

Big smile

Ace is actually a very good poster, he just seems a bit worked up at the moment.

Don't worry Maybelater, one day you'll grow up and learn the difference between being smug and being correct. Smile


Smile
Unsurprisingly you don´t get there´s a difference between content and diction. Big smile
Ace Uoweme
Republic Military School
Minmatar Republic
#890 - 2013-06-27 18:33:38 UTC
Ranger 1 wrote:
As to EvE being regarded as a garage or ghetto game you need only check their reviews at any major gaming site, or check their embarrassingly long list of "Game of the Year" awards, among others.


My favorite game of all time is Deus Ex. GOTY. Now that game was very innovative (and still is to this day), but guess why that IP died for almost 10 years.

Tunnel vision.

That was the worst player revolt I ever seen with a franchise. EQII didn't compare. DX2 release was like watching players going through the grief of a loved one dying. Ion Storm closed their doors shortly after.

_"In a world of universal deceit, telling the truth is a revolutionary act." _ ~George Orwell

Ellahan Vhektor
Science and Trade Institute
Caldari State
#891 - 2013-06-27 18:36:31 UTC
and what about the ppl who like the new jump animation the way it is

╔╗║║ ╔╗║║╦ ╦ ╦╦╔╗ ╔╗ ╦╔╗╔╗╔╗ ║║╠╣ ╚╗╠╣║ ║ ║║╚╗ ╠╣ ║╠╣╠╣╠╝ ╚╝║║ ╚╝║║╩ ║ ╩║╚╝ ║║ ║║╚║║║

Deacon Abox
Black Eagle5
#892 - 2013-06-27 18:48:54 UTC
Ellahan Vhektor wrote:
and what about the ppl who like the new jump animation the way it is

then you can keep it. What? All the rest of us are asking for is a way to turn it off

CCP, there are off buttons for ship explosions, missile effects, turret effects, etc. "Immersion" does not seem to be harmed by those. So, [u]please[/u] give us a persisting off button for the jump gate and autoscan visuals.

Jimmy Morane
Deep Core Mining Inc.
Caldari State
#893 - 2013-06-27 19:22:58 UTC
Ok, what they need to do is add a minigame. Solve minigame, you can turn off animation. Don't solve it after two tries, screw you we hope your lunch wasn't too expensive.

Hey, since ccp is into minigames now, why not? P
Guttripper
State War Academy
Caldari State
#894 - 2013-06-27 19:30:17 UTC
Curious if any outside media sources have picked up on this new "feature" and the complaints (some) players have experienced with it while CCP idles...?
Ace Uoweme
Republic Military School
Minmatar Republic
#895 - 2013-06-27 20:10:06 UTC
Guttripper wrote:
Curious if any outside media sources have picked up on this new "feature" and the complaints (some) players have experienced with it while CCP idles...?


Last game site I was at, even the DDoS attack wasn't reported until a day later. It's like it's happening. It's BIG news. The EvE desk was AWOL. Roll

So unless you mention it on Wired or something, it won't be noticed.

_"In a world of universal deceit, telling the truth is a revolutionary act." _ ~George Orwell

Barron Hammerstrike
Medusa Nova Mining And Trade
#896 - 2013-06-27 20:18:39 UTC  |  Edited by: Barron Hammerstrike
I'm all for a more immersive experience, but things like that take time and can't be rushed and I think this feature was definitely rushed. Just because the means exist to implement something doesn't always mean it should be.

If gate jumping is going to be beefed up it really needs a full overhaul not just an animation replacing the loading bar. I've been thinking about the issue a lot lately and I've realized the following as the biggest issues both for developers (possibly) and players. They are the following (and nothing that hasn't already been stated):

Removing the ship. We simply can't have this with the new system. It worked with the old system because the process was remove ship, show load bar, place ship. Now it's remove ship, simulate sense of acceleration, place ship. In actuality it looks as if we are warping to our ship. Whatever the solution is it must keep the ship visible. That's why no one complains about the tunnel. One it works and two the ship is there and we know it (the ship) is what's moving. The ship is moving. Not me.

However, on the developer end removing the ship may need to be a necessity in order for the animation to work in it's current state. To keep the ship visible and have it fly through one of the tube shaped gates would be a real chore to make work properly without gross clipping related glitches I would assume. Not to mention that when our ships approach any gate it is usually at angles that are not always aligned at 90 degrees towards the gate entrance.

I think a decent compromise would be along the lines of the following:

Ship approaches the gate (but it must be in exact 90 degree alignment with the gate entry zone i.e. within the "posts" of the gate). Camera locks behind the ship (maybe we can retain zoom, but loose rotation?), Gate begins particle effects, Space rift opens, we watch the Ship accelerate through the gate/warp tunnel, background transitions, we watch the ship slow to a halt and cloak. When watching other players warp we would still see their ships vanish and the light beam fire from the gate as usual.

I imagine that in order for this to work all tube or tunnel type gates would have to be done away with as having the camera physically follow the ship through the gate would not be worth the effort involved to make it work properly. At the very least something like this would completely remove the awful sudden and forced camera rotations.

Thanks to Sisyphus for his involvement in this thread and I hope there's an elegant solution to this issue. Also an off switch isn't really a cop out, unless that's how you choose to view it.
Ranger 1
Ranger Corp
Vae. Victis.
#897 - 2013-06-27 20:59:31 UTC
Maybelater Headache wrote:
Ranger 1 wrote:
Maybelater Headache wrote:
Ranger 1 wrote:

Ace, two things.

1: Perfect QA on a game like EvE is a nice theory. Unfortunately that doesn't make it realistic in any way, shape, or form. I know you don't understand the why's of that, but it's just something you're going to have to learn to accept.

2: I don't think you really understand how highly EvE is regarded in the gaming industry. Smile They haven't been at the "garage stage" for over a decade... and "sandbox games" are never, ever, finished.


If only the forums would be perfectly immersive, everybody could see your smug face. Smile

Big smile

Ace is actually a very good poster, he just seems a bit worked up at the moment.

Don't worry Maybelater, one day you'll grow up and learn the difference between being smug and being correct. Smile


Smile
Unsurprisingly you don´t get there´s a difference between content and diction. Big smile

I'll probably catch on to that one when you learn the difference between making constructive posts to prove your point, and making personal attacks to hide the fact that you don't have one.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Maybelater Headache
Doomheim
#898 - 2013-06-27 21:17:57 UTC
Ranger 1 wrote:

I'll probably catch on to that one when you learn the difference between making constructive posts to prove your point, and making personal attacks to hide the fact that you don't have one.


Why so angry? Big smile
Siresa Talesi
Doomheim
#899 - 2013-06-27 21:19:11 UTC
CCP Sisyphus wrote:
Here we go again.

We ARE looking at this.


I do appreciate that you are continuing to look into this, and I appreciate even more that you are communicating this fact. I'm afraid that 18 days of CCP silence between updates on an issue this severe is a bit too far apart for my tastes.

Also, while I genuinely appreciate the effort being made, I'm afraid that I have to take issue with some aspects of your approach and perspective on this issue.

CCP Sisyphus wrote:
We are in the process of tweaking camera and FOV changes occurring in jump tunnel, the pre and post tunnel camera work as well.


This is good, and needs to be looked at, however it is by itself incomplete. First, I believe this only address part of the nausea issue. Something I don't think has been mentioned much before, but I think that the short duration of this transition is part of the cause for the nausea - you are suddenly switching to a radically different perspective and motion sequence for about 6-8 seconds, and then just as suddenly you return to the previous view. This animation does not last long enough for the eyes to adjust to what they are seeing before they again switch to a different view. The disorienting effect of this sudden and brief visual interruption is most likely a large contributor to the nausea people are experiencing. Changing the camera swings and FOV will not mitigate this factor, and since I doubt anyone wants the animation (and thereby, the transition time) to be lengthened, the only option would seem to be to make the appearance and motion of the animation to be more similar to the motion experienced prior to and after the animation. Well, either that, or just do away with it altogether, but you seem to be unwilling to bend on that point (I'll address this later).

Secondly, as someone who has discovered the jump animation to not only be nausea-inducing, but also a migraine headache trigger, I can say that merely changing the FOV will not deal with this second symptom. Something needs to be done to tone down or remove the flashing lights and colors in the tunnel. I'd expect those susceptible to epileptic seizures to find these effects similarly distressing.

CCP Sisyphus wrote:
Simply adding the ability to "turn it off" is a cop-out,


No. No it is not a cop-out, it is exactly what your customers are asking for! Ignoring that fact is very disturbing to me, and indicates that you still do not understand the severity of this issue, especially in light of this statement:

CCP Sisyphus wrote:
no eta yet, as this is a slow process - especially with summer upon us and various people going on holidays.


We have been dealing with this physically painful issue for more than three weeks now, and according to your response, we will likely have to wait much longer before any alterations to the animation will be implemented on TQ. WIth this in mind, the fact that you are not even willing to consider even temporarily implement a blank screen replacement to the animation as a stop-gap measure at the very least speaks volumes about how concerned you really are about how this problem is affecting your customers.

This is an immediate problem affecting real-world physical health, and you seriously can't be flexible enough to make a temporary fix while you attempt to improve your precious animation? That is sheer indifference, if not outright disdain for the players suffering from these problems. You (being the team working on this issue and making the decisions, not CCP Sisyphus directly) need to swallow your pride and turn this thing off until you can come up with a suitable replacement!

CCP Sisyphus wrote:
Again, thanks for all the feedback, both positive and negative. It's being taken on board, and we're looking to make changes based on the things that you guys are concerned with the most, without removing the transition completely.


Again, this is unacceptable, and the reason that many have stated they are unsubbing their accounts. I still have more than a month left on my subscription, so I'll at least be here that long, but this is exactly the sort of issue that requires swift action, not a long development cycle. Even if you can only do a temporary fix, that is much better than just leaving things as they are until you can find that perfect version of the animation that bothers no one.

And what if such a version never materializes? What if after months of effort, your results still cause problems for players? Will you still be unwilling to give us the off switch we have been begging for? If so, then I fear you will be the victims of your own hubris, and the results will be played out in cancelled subscriptions as we collectively lose our patience.

I'm sorry if I sound like I'm losing my temper over this, and I don't mean to take it all out on the one dev good enough to at least give us an occasional report on the issue, but it seems to be the only way I can properly convey the importance and severity of this issue. So please, don't take this as a personal attack, but rather try to understand exactly how unpleasant and uncomfortable this simple little decoration has made the game for me. I'm currently paying for a game which I can no longer play, at least not without avoiding certain parts of it, and putting my ships at greater risk than players who are not similarly affected. I am basically being denied a service I have paid for. You obviously cannot refund me the remainder of my subscription, as anyone could claim to suffer from the same problem just to get some free game time, so the only thing I can do is continue to demand that you fix this ASAP.
Siresa Talesi
Doomheim
#900 - 2013-06-27 22:04:45 UTC
(I apologize for the double post, but I ran out of space)

Ace Uoweme wrote:
No one is fussing over the gate animation itself.


I am, so that's at least one. See my post above regarding migraines.


Maybelater Headache wrote:
CCP Sisyphus wrote:
Just a thought - why am I not getting requests to turn off the warp tunnel?
It has EXACTLY the same reasoning behind it, and should we ever achieve our dream of multi node handling for a single system, it would probably serve the exact same purpose.

Yes the jump tunnel is sub-par, so we are working on improving it.



- the warp tunnel does not take away control of the camera
- the warp tunnel looks completely different, by far not as intrusive as that part of the gate jump i assume you are referring to.
- i don´t like the warp tunnel very much, i did never complain about it because it never affected me in a negative way.


I would add:
-the warp tunnel maintains the third-person perspective, instead of snapping in and out of first person, and as such, there is a stationary object (the ship) on which the eyes can fix and orient
-the warp lines are transparent (unlike the clouds in the jump tunnel), and as such, they offer little in the way of fixed points moving past the field of view - they suggest motion subtlely, without forcing the eyes to believe the body is actually moving
-the warp tunnel typically lasts much longer than the gate animation, giving the eyes and mind time to adjust to the appearance of motion; it does not occur in a series of sudden sarts and stops, like the gate animation does if you're going through 20 jumps in sequence
-the warp tunnel can be zoomed out, so that you are observing the motion from a distance, instead of having forced through your FOV in first-person

Ralmar Kimnot wrote:
I have had the pleasure of experiencing the warp tunnel in 10% tidi on a regular basis over the last couple of weeks. It's more bearable when it's slowed down and it prompts people to sing the Dr Who theme over comms Shocked


Actually, that would support my earlier statement that it is the sudden and brief nature of the jump animation that is contributing to motion sickness.

Either that, or singing Dr. Who is an effective anti-nausea treatment...