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The Next Wave of Unsubs

Author
Dradius Calvantia
Lip Shords
#1 - 2011-10-21 09:16:45 UTC  |  Edited by: Dradius Calvantia
Despite the fact that I did not agree with the direction that CCP was taking with EVE, I never unsubed my account during NeXgate. In the end, this came down to the fact that I still had fun playing EVE. The game play that I had enjoyed for so long was still compelling, and I enjoyed spending my free time blowing up spaceships with my friends. I advocated strongly for my positions on MT and the state of FIS, but I never stopped playing the game.

That may change next month.

Up until this point, every objection I have had towards CCP has been on the basis of game mechanics, or where they put their development time. They were differences of opinion about somethings that in all honesty are not that terribly important. Now however, CCP has done something that I find moral reprehensible; something that has an impact on more than a hundred peoples lives.

CCP has recently laid off 20% of its workforce; programmers, artists, community managers. Hilmar has labeled this mass lay-off as part of an attempt to "refocus" CCP's priorities. In other words, the people at CCP who have actually listened to our concerns, who have put in the work making EVE what it is, who have in many cases advocated on our behalf are the ones who are paying for the mistakes of CCP's upper management.

This is sadly something that happens all the time, in every industry. When companies start to run into financial pressure, they do not look to upper management to cut payroll costs. Instead they immediately go to the bottom of the pay scale, to the people who are actually being productive. They cut positions where the most harm to the companies capabilities per dollar is done. It is corporate culture at its very worst. That does not mean that it is something I simply accept as the status quo. I do not support companies that treat employees like this.

This means, that come next month when my subscription is up I will not be continuing my account. This is a terrible shame, as this comes at a time when I could not be happier with the direction the game seems to be heading. Some things are more important than internet space ships however.

A large number of the people I fly with are also considering letting their subs lapse. A few people in Rote went inactive during the summer, but it was not because they were outraged at CCP. It was in most cases simply because they had gotten bored with the game. It was not something we had huge discussions about, occasionally someone would just mention that they were unsubbing to take a break for a while. Some of them have come back and are flying with us again, some of them are waiting until this winter. Either way, it was never something that significantly disrupted alliance operations.

This time around, there are quite a few people in Rote who are livid over CCP's actions. People are actively trying to get others to unsub with them over this, and a 10 page thread about this poped up nearly instantly on our forums (which usually go weeks with out much more than a few CTA threads.) I can tell you, those of us who have friends at CCP, and those of us who have been affected by the same upper management mentality care about this.
Malcanis
Vanishing Point.
The Initiative.
#2 - 2011-10-21 09:22:20 UTC
It sucks, but it's not really our business how CCP is run. We should really only be interested in how EVE is run.

PS Since you're posting that from a PC, which will be largely made from parts produced in Chinese factories who literally work their staff to death, your concern with supporting corporate cultures seems to be unevenly applied, to say the least.

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016

Mallak Azaria
Caldari Provisions
Caldari State
#3 - 2011-10-21 09:23:01 UTC
I totally agree with you in regards to this. However, I feel that unsubscribing is not the best way to get the point accross, because it effectively cuts off exposure to said displeasure. The only way to effectively get the point accross is to voice it with reasonable objections. Unfortunately, it may be awhile before CCP starts to listen.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Red Templar
Viziam
Amarr Empire
#4 - 2011-10-21 09:25:37 UTC
Feeling bad about people who are fired, and un-subbing, so that more people would get fired, thats a nice way to solve this problem Lol

[b]For Love. For Peace. For Honor.

For None of the Above.

For Pony![/b]

Thorn Galen
Bene Gesserit ChapterHouse
The Curatores Veritatis Auxiliary
#5 - 2011-10-21 09:27:01 UTC
A well-written wall of text predicting unsubs (In terms of grammar and punctuation). +1
Poorly thought out and very emotional wall of text. -5

Why did you feel the need to post this ?
I am genuinely curious as to why you are saying you're leaving and feel you have to post about it. Would your post and responses to it somehow affect the future of Eve, or yourself ?
I'm trying not to be flippant about anything, but come on dude, you could just have said "I am leaving because I am p1ssed with what CCP has done by firing 20% of their staff"

I'm in danger now of creating a wall of text, so I'll cease now and wish you luck, whatever you may do.

Cheers.

T-Jay Charante
Black Sun Industry and Research
#6 - 2011-10-21 09:31:52 UTC
I'll gladly accept the transfer of your character, just holla' when you're ready.
Astenion
University of Caille
Gallente Federation
#7 - 2011-10-21 09:32:38 UTC
Red Templar wrote:
Feeling bad about people who are fired, and un-subbing, so that more people would get fired, thats a nice way to solve this problem Lol


Haha I was thinking the same thing! "I love your product but because you had to lay off a part of your workforce (something that every single company has been doing for the past 4 years), I'm going to stop using your product, thereby forcing you to lay off more people."

*Sigh*...college students who've never had to live in the real world...
rodyas
Tie Fighters Inc
#8 - 2011-10-21 09:33:28 UTC  |  Edited by: rodyas
Well alot of people did unsub because of monoclegate. Maybe Hilmar saw the new numbers, and though less people would need to work now. Like in a depression less people buying more lay offs. It was mostly for WoD though the lay offs. Think of how they are pushing back establishments as well. Makes sense another game in their company could be pushed back or people laid off as well if that happened. With just juggling WiS and FiS demand will go up and down for both of those over time, and the company has to adjust to that as well.

Suppose Blizzard is simple, go big and huge and always do well, for other companies can be harder.

Signature removed for inappropriate language - CCP Eterne

shashe sin
Doomheim
#9 - 2011-10-21 09:36:48 UTC
posting in another useless thread

1 person =/= wave of unsubs
Botleten
Perkone
Caldari State
#10 - 2011-10-21 09:37:26 UTC
tl; dr I'm angry that CCP operates like every other corporation in the world so I'm going to unsubscribe, even though its this very act undertaken by other people that led to these layoffs in the first place. Roll
Jade Constantine
Jericho Fraction
The Star Fraction
#11 - 2011-10-21 09:37:59 UTC
I "liked" your post because I do support the principle you epouse (that there is room for honour and decency in business ). But I do also agree with Malcanis that we need to be looking at the way the game develops now.

Where these two arguments collide is in the detail of who is getting fired though.

For me I will be pretty furious if it turns out that the rank and file CCP'ers got culled at the cost of maintaining the people who advocated and attempted to foist MT/NeX on Eve Online and directly caused this trouble for everyone.

I can understand the need for redundancies as a result for mismanagement and essential refinancing - its horrible but neccessary for the long term survival of the game.

But I can't understand IF the VERY people who caused this problem somehow are the ones who survive it having many times failed to take responsibilty for their corrosive greedy money-grubbing nonsense that brought CCP so close to ruin.

Let me be plain. For me to consider subscribing with real $ rather than plexing up from my in-game assets I need to see the NeX Concept and all its advocates figuritively swinging from the lampposts in Reykjavik and Hilmar should be plainly putting his hands up in admission that NeX has no place in Eve.

The True Knowledge is that nothing matters that does not matter to you, might does make right and power makes freedom

non judgement
Without Fear
Flying Burning Ships Alliance
#12 - 2011-10-21 09:43:52 UTC  |  Edited by: non judgement
When I see things like this, I think, well it's fairly obvious that they really didn't need much of a reason to leave. You know it'd okay to keep playing and still be angry about what CCP did and show how much you don't like it in other ways. Don't you think unsubbing is a bit much? It's almost like no matter what CCP tries to do to make money (NeXstore, fire people) you stop your account and give them less. No win situation much? They obviously needed the money for something. Not sure if you really cared about CCP to begin with. Must be other reasons for leaving but you thought you'd use this as an excuse and do a little song and dance before leaving. Altho it is a rather big straw they put on the camels back, is it really worth unsubbing over?

I'm going to show them how much I don't like what they did by not having fun playing their game anymore. How dare I have fun playing their game when they fire people. I'm not going to give them my money if they don't even have the money to keep their workers on. Does this seem a bit strange to you? This is what's odd about what you said, especially since you said that you enjoy the game.

rodyas wrote:
Suppose Blizzard is simple, go big and huge and always do well, for other companies can be harder.

Well Blizzard keeps pushing back their products until they have made them to a standard that they like. If CCP did that we'd have to wait ages for expansions just like we have to wait ages for things like Diablo3.
Pak Narhoo
Splinter Foundation
#13 - 2011-10-21 09:44:50 UTC  |  Edited by: Pak Narhoo
Now is the time to show that you care for this game by -not- unsubscribing.

CCP made a few big mistakes last summer when it came to EVE and they completely overstretched themselves over the past years by working on 3 properties, of which they under supported their only money making property.

It's too late to turn the clock back, all CCP can do now is going forward, hopefully with the lessons learned not stored in the short term memory banks but in the long term memory banks.

Protesting now by unsubscribing will not bring those people back who sadly had to be laid off.
It also will not serve any purpose in trying to communicate towards CCP that you do not agree with the direction they have taken.
You are a bit late for that.

All you can hope for is that things actually will get better, not worse. And having a second round of people will make things worse. Maybe so bad that once you decide to return all you find here is a 404 page.
Signal11th
#14 - 2011-10-21 09:53:56 UTC
Humm, It was my thought that due to all the moaning in the Summer about EVE developement and focusing on EVE this was bound to happen?

So people are now complaining about this?? Humm be careful what you wish for you might just get it....etc


I feel sorry for the people who have lost their jobs (happened to me a couple of years back) but s hit happens.
What do you really think was going to happen when they announced the re-focusing???

God Said "Come Forth and receive eternal life!" I came fifth and won a toaster!

Samillian
Angry Mustellid
#15 - 2011-10-21 09:55:45 UTC  |  Edited by: Samillian
I recommend you read this Jester's Trek Burn Rate if you have an interest in this issue, it never hurts to look at the other side of the issue.

While the job losses are unfortunate and I have a great deal of sympathy for those on the sharp end of these cuts, (been in a similar situation and it's not a good place to be) it must be remembered that CCP is a business and is doing nothing different than any other business faced with a similar problem would do.

Reducing CCP's revenue in protest at their cutting of jobs can be considered counter productive at best (I'm being polite there) and will only lead to further cuts being made if taken up by a large number of subscribers.

NBSI shall be the whole of the Law

Dradius Calvantia
Lip Shords
#16 - 2011-10-21 10:02:12 UTC
Red Templar wrote:
Feeling bad about people who are fired, and un-subbing, so that more people would get fired, thats a nice way to solve this problem Lol


Is it optimal for the employees at CCP, no. However, companies get away with treating their employees this way in large part because they believe there are no consequences. In the long run, if consumers start to care about how a company treats those who work for it and quit supporting the ones which adopt these practices then the consequences become more obvious and more pronounced. Companies that treat employees with respect will have an advantage over those that do not, and eventually market pressures will ensure that things like this no longer occur.

As a member of the productive class, I have a vested interest (besides just my moral opinion) in this.


Astenion wrote:
*Sigh*...college students who've never had to live in the real world...


If you must know, I worked my way through college before spending three years as a flight instructor for the same program I graduated from. After three years of 60-80 hour weeks, my supervisor (who had been to the aviation campus twice if you include this time) announced that all our positions were being re-classed as part time, we were losing all our benefits, and were going to be paid minimum wage.

I understand quite well how the world works thank you.
Heimdallofasgard
Ministry of Furious Retribution
Insidious.
#17 - 2011-10-21 10:04:46 UTC
Signal11th wrote:
Humm, It was my thought that due to all the moaning in the Summer about EVE developement and focusing on EVE this was bound to happen?

So people are now complaining about this?? Humm be careful what you wish for you might just get it....etc


I feel sorry for the people who have lost their jobs (happened to me a couple of years back) but s hit happens.
What do you really think was going to happen when they announced the re-focusing???


Maybe everyone was hoping soundwave would get fired...

Well community devs aren't reeeeally developers in the strictest sense of the word, they're in PR, not game development/programming and are a luxury for most games (no offence spitfire) ... having 6 of them does seem slightly excessive, especially with all those players unsubbing the other month meaning they'd have less of a player base to deal with.
Mallak Azaria
Caldari Provisions
Caldari State
#18 - 2011-10-21 10:07:41 UTC
rodyas wrote:
Well alot of people did unsub because of monoclegate. Maybe Hilmar saw the new numbers, and though less people would need to work now. Like in a depression less people buying more lay offs. It was mostly for WoD though the lay offs. Think of how they are pushing back establishments as well. Makes sense another game in their company could be pushed back or people laid off as well if that happened. With just juggling WiS and FiS demand will go up and down for both of those over time, and the company has to adjust to that as well.

Suppose Blizzard is simple, go big and huge and always do well, for other companies can be harder.


It's not so much the WOD layoff's that bother me. While a better refocus move would've been to have them actually refocus on EVE, it's the staff that were actually working on EVE that got laid off that really bothers me.

In short, it wasn't a refocus move. It was a poor cover for upper CCP management to keep their big pay checks.
In my opinion, the reaction to this would've gone over 'slightly' better had they just been honest about the move. I say slightly, because it's still a **** move.

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

DarkAegix
Center for Advanced Studies
Gallente Federation
#19 - 2011-10-21 10:12:45 UTC
People are threatening to leave because of EVE's new direction? Engine trails, implants of mails, more control through player owned customs offices, cap nerf, new ships, nebulae, etc, etc.
*Sigh*

Finally, deal with the fact CCP had to fire a bunch of people. In the end, it's the best.
Either CCP goes broke and fires everyone, or cuts out 20% of its developers, who aren't even earning money for CCP yet, and everyone's better off as a whole.

Yes, getting fired would suck, but if Iceland is as developed as I think it is, the workers will receive compensation from either the government or CCP.
Jade Constantine
Jericho Fraction
The Star Fraction
#20 - 2011-10-21 10:15:17 UTC
DarkAegix wrote:
People are threatening to leave because of EVE's new direction? Engine trails, implants of mails, more control through player owned customs offices, cap nerf, new ships, nebulae, etc, etc.
*Sigh*

Finally, deal with the fact CCP had to fire a bunch of people. In the end, it's the best.
Either CCP goes broke and fires everyone, or cuts out 20% of its developers, who aren't even earning money for CCP yet, and everyone's better off as a whole.

Yes, getting fired would suck, but if Iceland is as developed as I think it is, the workers will receive compensation from either the government or CCP.


20% staff cuts is understandable.

20% staff cuts without laying off the NeX store idiots -> not so much.

The True Knowledge is that nothing matters that does not matter to you, might does make right and power makes freedom

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