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531180 Ready to Update... but doesn't.
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Lelira Cirim
Doomheim
#1 - 2013-05-15 01:33:18 UTC  |  Edited by: Lelira Cirim
I've been enjoying the game and the OSX client just fine for the last ten days.

Thought, gee, today's the day to finally buy some PLEX. Good deal on.
Load up the launcher (531180), and here's a nice little <20MB patch. Great, it even gives me the choice whether to download or not. Even though I clearly have to.
Load that up.... restart... sure...

Quote:
The update has been downloaded. The client will now close and the update process begin.
Press 'OK' to continue.

It has now said that for about two dozen tries...
I have read every troubleshooting wiki, and ones such as "delete the common.ini file" don't seem to be valid anymore. That fails too. And guess what.. I've played a few times since May 11th, but there are no launcher logs dated beyond that. Doesn't seem quite right. In fact no files seem to be touched with today's timestamp that indicate anything to do with a patch. Checked /Library, checked nested .app folders... nothing.

The fact that I can't locate the handful of files that have changed in the last 20 minutes, and may potentially need to redownload 12 gigs of client... is absurd but I guess not uncommon? Seems to be mostly circa 2012 threads talking about it. And all this effort for this single patch note... "Updated market to match new items added to DUST 514." (Retribution 1.2.2) *wonk wonnnnnk*

Anyway, renaming /Library/Application Support/EVE Online allows the launcher to function normally again without a forced OK-then-Quit prompt. But still because it's a required patch the cycle begins again.

Edit: Tried a few more things after ideas in this thread:
https://forums.eveonline.com/default.aspx?g=posts&m=3025588

Since the OSX launcher doesn't seem to have a Patch feature, I tried putting the necessary files where they seem to want to live. Didn't help.
http://i.imgur.com/yYOVIMP.png

But just for completeness, here is the direct link to the patch.
http://content.eveonline.com/534348/EVE_Online_531180-534348_mac.zip

Do not actively tank my patience.
Victoria Estari
Royal Amarr Institute
Amarr Empire
#2 - 2013-05-15 04:28:16 UTC
Lelira Cirim wrote:
I've been enjoying the game and the OSX client just fine for the last ten days.

Thought, gee, today's the day to finally buy some PLEX. Good deal on.
Load up the launcher (531180), and here's a nice little <20MB patch. Great, it even gives me the choice whether to download or not. Even though I clearly have to.
Load that up.... restart... sure...

Quote:
The update has been downloaded. The client will now close and the update process begin.
Press 'OK' to continue.

It has now said that for about two dozen tries...
I have read every troubleshooting wiki, and ones such as "delete the common.ini file" don't seem to be valid anymore. That fails too. And guess what.. I've played a few times since May 11th, but there are no launcher logs dated beyond that. Doesn't seem quite right. In fact no files seem to be touched with today's timestamp that indicate anything to do with a patch. Checked /Library, checked nested .app folders... nothing.

The fact that I can't locate the handful of files that have changed in the last 20 minutes, and may potentially need to redownload 12 gigs of client... is absurd but I guess not uncommon? Seems to be mostly circa 2012 threads talking about it. And all this effort for this single patch note... "Updated market to match new items added to DUST 514." (Retribution 1.2.2) *wonk wonnnnnk*

Anyway, renaming /Library/Application Support/EVE Online allows the launcher to function normally again without a forced OK-then-Quit prompt. But still because it's a required patch the cycle begins again.

Edit: Tried a few more things after ideas in this thread:
https://forums.eveonline.com/default.aspx?g=posts&m=3025588

Since the OSX launcher doesn't seem to have a Patch feature, I tried putting the necessary files where they seem to want to live. Didn't help.
http://i.imgur.com/yYOVIMP.png

But just for completeness, here is the direct link to the patch.
http://content.eveonline.com/534348/EVE_Online_531180-534348_mac.zip




I'm having the same issues, I deleted EVE and reinstalled, worked for a couple days and now it went bad again.
Roland Jarverup
Pator Tech School
Minmatar Republic
#3 - 2013-05-15 17:32:22 UTC
Maybe its related to case-sensitive file systems in OSX. HFS+ is per default not case-sensitive, but I have formatted my Mac os partition to be case-sensitive, and it seems like the search path for the patch is lower-case when it shouldn't.

I've tried to symlink to the patch from a lower-case path, but I get other errors instead (not being able to delete patch etc). Still end up with a failed patch process...
Lelira Cirim
Doomheim
#4 - 2013-06-11 00:55:33 UTC  |  Edited by: Lelira Cirim
And... it happened again. Now with Client version 551409.
Unbelievable. UghUgh

The consistent behaviour between both occurrences is that when the update prompt comes up, it essentially bypasses the (being phased out?) launcher with the big yellow PLAY button. I never see it.

So for the moment thanks to other threads, I am trying 2 things: Repair Permissions with good ol' Disk Utility, and then an ACL Fix utility for my home folder. And some reboots. Reboots are always good right?

Update: newwp. No go. This time I redownload the client, maybe next time I'll be willing to try the OSX install disc ACL reset.

Jeez. At least we're not alone. What? Not having to Bootcamp EVE means I've been playing it more frequently than all my winbox games, and I have no complaints with how it actually runs.

I personally don't have download caps where I live (yet), but holy hot veldspar... you cannot run a game where every Nth update it requires redownloading a fresh 7 gig client archive. Plus it takes 30 minutes to uncompress the thing on a midrange MacBook Pro. And I run it on two machines, so add copying 7-13 gigs over my LAN.

Roland Jarverup wrote:
Maybe its related to case-sensitive file systems in OSX. HFS+ is per default not case-sensitive, but I have formatted my Mac os partition to be case-sensitive, and it seems like the search path for the patch is lower-case when it shouldn't.

Unfortunately "shouldn't" doesn't stop a programmer's expectations in the "who does that?" category. The entire Mac port, by the nature of Cider itself, contains all the same directory tree one would see on Windows, which I'm sure would cope with lower-case more liberally.

I certainly do not have case-sensitive HFS (who does that? Blink), so I expect the issues are not correlated.

Do not actively tank my patience.