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Stolen Character (I know its my fault blah blah)

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rswfire
#21 - 2013-05-14 02:59:12 UTC
Akirei Scytale wrote:
Why? It prevents people from doing that frequently.

Also, there is the fact that you own nothing in EVE. You rent access to their servers. The data is all theirs. You literally cannot have a case against them based on in-game property, and just shutting down people who try serves not only as a deterrent, but saves them legal fees to boot.


Because I'm paying for a service, not in-game property.

No different than paying for a cell phone service, whom I have sued, and continue to use their service with...?

About Firesworn Nation .|. FB .|. G+ .|. Steam
Jake Warbird
Republic Military School
Minmatar Republic
#22 - 2013-05-14 03:22:11 UTC
If you can prove it's your account and you didn't initiate character transfer, I guess you could escalate. James pretty much sums it up I guess.

Sugar Von MurdererTits : Jake Warbird gets my vote for most intriguing and attractive male character in Eve.
Nex apparatu5
GoonWaffe
Goonswarm Federation
#23 - 2013-05-14 04:35:53 UTC
rswfire wrote:
Akirei Scytale wrote:
Why? It prevents people from doing that frequently.

Also, there is the fact that you own nothing in EVE. You rent access to their servers. The data is all theirs. You literally cannot have a case against them based on in-game property, and just shutting down people who try serves not only as a deterrent, but saves them legal fees to boot.


Because I'm paying for a service, not in-game property.

No different than paying for a cell phone service, whom I have sued, and continue to use their service with...?


I haven't read your cellphone service contract, but when you sign up to play eve, you agree to let CCP terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason.

It's their world, you just play in it.
Messoroz
AQUILA INC
Verge of Collapse
#24 - 2013-05-14 05:04:14 UTC
In before ISD closes this thread and telling you to keep this to petitions.

If you want to really make CCP do something, go post about it on a large gaming website, massively or other work. CCP hates bad press.
RubyPorto
RubysRhymes
#25 - 2013-05-14 05:05:47 UTC
Klingon55 wrote:
*Name is fictional to provide a name no one else in the world would have.*



I'm Kahless Smith!

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths." -Abrazzar "the risk of having your day ruined by other people is the cornerstone with which EVE was built" -CCP Solomon
Xen Solarus
Furious Destruction and Salvage
#26 - 2013-05-14 06:37:24 UTC
I like how people have assumed that you have given out your details, assumed that it is infact all your fault, and then assumed that you are lying when you say that is not the case.

I'm going to go ahead and assume they are moronic trolls! Cool

Seriously though, if you aren't to blame for your account being stolen, pursue justice for as long as it takes. CCPs reaction that there's nothing they can do sounds like they've done little investigation. I would advise you to push them to do so, and get to the bottom to what has happened.

Post with your main, like a BOSS!

And no, i don't live in highsec.  As if that would make your opinion any less wrong.  
Xavara Preldent
Aliastra
Gallente Federation
#27 - 2013-05-14 07:04:56 UTC
Xen Solarus wrote:
I like how people have assumed that you have given out your details, assumed that it is infact all your fault


They did't assume it's his fault. He put it in the title of the thread.
Xavara Preldent
Aliastra
Gallente Federation
#28 - 2013-05-14 07:05:10 UTC
double post
Varathius
Enlightened Industries
Goonswarm Federation
#29 - 2013-05-14 07:14:18 UTC  |  Edited by: Varathius
There are some possibilities here that could have happened:

1. Someone indeed randomly hacked his account. (be it evil tool bars, etc or some guy that desperately wanted that name Klingon55)

2. He did give his info to someone

3. He sold the account to some chinese website, cashed in a little and now hopes to get the account back (since he would not lose the cash that he has gotten from selling it in the first place) and now he is reporting it as stolen/hacked in order to get the account back.


I think CCP needs to find out which of the 3 points above it was. Kind of easy to track things I guess since the account was transferred and all. the question is also if CCP is willing to investigate this.

Good luck in any case
rswfire
#30 - 2013-05-14 07:15:49 UTC
Nex apparatu5 wrote:
I haven't read your cellphone service contract, but when you sign up to play eve, you agree to let CCP terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason.

It's their world, you just play in it.


I expected this response from someone. Just because you agree to something doesn't mean a court will uphold certain provisions of it. At any rate, it hardly matters as my comment was fairly innocuous and was only meant to show a progression of actions one could take from least effort to most effort to attempt to reach a resolution to a dispute.

About Firesworn Nation .|. FB .|. G+ .|. Steam
Rakshasa Taisab
Sane Industries Inc.
#31 - 2013-05-14 07:17:48 UTC
Xen Solarus wrote:
I like how people have assumed that you have given out your details, assumed that it is infact all your fault, and then assumed that you are lying when you say that is not the case.

The idea that it "can't be keyloggers cause they stole the account after he quit" is what one would expect from people who don't think further than what is directly in front of them.

If I was going to be stealing accounts (except for pump-and-dump kind of RMT), the OP is would be the perfect kind of target. You get login details for a bunch of accounts with the help of keyloggers, and then (discreetly monitor them, through the EVE client and/or API) to see if anyone leaves the game. Then steal the account.

Nyan
DSpite Culhach
#32 - 2013-05-14 07:59:10 UTC
Klingon55 wrote:
Hello All!,

I just came back after about a 3.5 year vacation to find one of my accounts stolen and characters transfered.
In before the haters, its my fault blah blah, just don't even bother please.

Well I contacted CCP they told me since it has been 3 years they can't do anything "what the hell?"

So that means I can go and steal a character and if the owner doesn't notice in 2 years its all good?

I don't care if they remove all the sp earned from 3 years and refund it to the person who may have bought my char. I just want it back.

And to add insult to injury my char's name is my IRL name, which is not a common name.

So lets just say my real name is Kahless Smith, and that is the billing name on the eve account, and the character on that account is also Kahless Smith. Said character is stolen and transfered. Me "Kahless Smith" contacts CCP for it back, and they decline. Is it not obvious who the character belongs to?
*Name is fictional to provide a name no one else in the world would have.*



I got Diablo 3 when it came out, played for like 20 hours total with mates, then left it alone for a couple of months. Relogged back on and message from Blizzard (forgot exact wording) "your account was used in a weird manner, so it has been reset". Couple of characters with crap gear, gone, no biggie. Tried asking what happened, got some canned response about remote usage from another country or similar. Account had a unique (not used anywhere else password) so beats me, in a panic, I changed other game accounts passwords, did scans, the whole nine yards, found nothing. Haven't played it since.

I can understand not checking a game account for a long time. I think it's been years since I checked my multiple Guild Wars 1 accounts for example.

I'd really like to know what sort of person would steal an EVE character to begin with. If you really wanted to use it, you'd be risking tons of skilling up time on the gamble the original person would not try to fight to hard to regain ownership ... surely CCP would have logs to chase up.

I apparently have no idea what I'm doing.
Ra Jackson
Aliastra
Gallente Federation
#33 - 2013-05-14 08:11:28 UTC
Xen Solarus wrote:
I like how people have assumed that you have given out your details, assumed that it is infact all your fault, and then assumed that you are lying when you say that is not the case.

I'm going to go ahead and assume they are moronic trolls! Cool


Repeat after me: It is always my own fault when my account is hacked.
No matter if you have a trojan on your PC or you are too dumb to use a proper password - it is YOUR fault.
Ra Jackson
Aliastra
Gallente Federation
#34 - 2013-05-14 08:14:15 UTC
rswfire wrote:
Nex apparatu5 wrote:
I haven't read your cellphone service contract, but when you sign up to play eve, you agree to let CCP terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason.

It's their world, you just play in it.


I expected this response from someone. Just because you agree to something doesn't mean a court will uphold certain provisions of it.


That is actually exactly what agreeing to a contract means.
Draqone an'Alreigh
The Scope
Gallente Federation
#35 - 2013-05-14 08:24:41 UTC  |  Edited by: Draqone an'Alreigh
Ra Jackson wrote:
That is actually exactly what agreeing to a contract means.


EULAs not in any way binding (except of course breaking them will get you banned until you win the case in court).


That said the account could have gotten hacked even AFTER the person quit EVE if it was not a unique username/password combination. If you simply registered with the same details on some MMORPG forum, a fan website or anywhere, then you can safely assume that unless it's a professional business it does get hacked on a somewhat regular basis and hackers try out all username/pass combinations the found there in all popular games like WoW, EVE, Steam and so on.

Inducing the proliferation of common sense throughout EVE Official forums since April 27th, 2013.
Pak Narhoo
Splinter Foundation
#36 - 2013-05-14 08:31:16 UTC
Xen Solarus wrote:
Seriously though, if you aren't to blame for your account being stolen, pursue justice for as long as it takes. CCPs reaction that there's nothing they can do sounds like they've done little investigation. I would advise you to push them to do so, and get to the bottom to what has happened.


It is standard CCP practice. After a certain time the (stolen) account defaults to who ever has it now.

This isn't the first time and sadly not the last.
It's *the* reason CCP keeps hammering on keeping your account safe. Do not EVER share your account details with anyone.
Also using your own name as login no matter how "rare" that name is, gives away half of your account details for whoever knows you're playing EVE.
Brahan Seer
Native Freshfood
Minmatar Republic
#37 - 2013-05-14 08:32:39 UTC
Same thing happened to me. My account hacked/stolen though it didn't take me 3 years to notice!

Ok so it was probably my fault but I still cant think how though or what I did wrong.

I did get my account back because of a few things:

1. I was patient
2. At no point did I blame CCP or insult them
3. I gave them more than enough info to prove the account was mine

Do them 3 things and you might get it back
Vladimir Norkoff
Income Redistribution Service
#38 - 2013-05-14 09:43:35 UTC
Klingon55 wrote:
Yeah, go troll somewhere else. The only person that had access to my account was me and my imaginary friend.
And that's why you NEVER trust your imaginary friend. They will ALWAYS stab you in the back in the end...

But too bad you are just trolling the forums. You never had a character stolen. You just want attention. Well here, have some.
Karsa Egivand
Sebiestor Tribe
Minmatar Republic
#39 - 2013-05-14 09:45:10 UTC  |  Edited by: Karsa Egivand
Ra Jackson wrote:
rswfire wrote:
Nex apparatu5 wrote:
I haven't read your cellphone service contract, but when you sign up to play eve, you agree to let CCP terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason.

It's their world, you just play in it.


I expected this response from someone. Just because you agree to something doesn't mean a court will uphold certain provisions of it.


That is actually exactly what agreeing to a contract means.


I'll jump in there. I HAVE studied law, did my exams, currently clerking for a German civil law court and will be a judge in 2 years time.

rswfire is correct. You are in the wrong.

Just because a contract contains a certain clause/provision, doesn't necessarily mean that it is a binding clause/provision. It may very well be void.

A lot of civil law (for the higher courts / appellate courts) is figuring out where to draw the line with certain contractual provisions that are excessively in favour of one particular side - usual the corporate / institutional end of a contract. Corporations usually push their contracts - which customers usually sign without reading all the pages of legal stuff in there - to the limit... which is decided in court, usually AFTER it having been used for years.

On the topic at hand, such a provision "to terminate your service for whatever reason they want and whenever they want, regardless of them having a valid reason." would most certainly be void (in Germany, and I'd be really surprised if it would be binding in any country). And I checked, CCP DOESN'T have a clause like that. It would be too obviously null and void.

CCP reserves the right to terminate your accounts for two reasons in particular:

  1. By CCP for Termination of the Game
  2. By CCP for Breach or Misconduct


No. 1 will hopefully never apply. That would mean CCP terminating ALL our accounts.
I'll quote alll the provisions for No. 2:
Quote:
(2) Termination of EULA

CCP may terminate the EULA, close all your Accounts, and cancel all rights granted to you under the EULA if: (i) you fail to pay the fees when due; (ii) CCP is unable to verify or authenticate any information you provide; (iii) you or anyone using any of your Accounts materially breaches the EULA, makes any unauthorized use of the System or Software, or infringes the rights of CCP or any third party; or (iv) CCP becomes aware of game play, chat or player activity under your Account that is, in CCP's discretion, inappropriate, offensive, or in violation of the Rules of Conduct. Such termination shall be effective upon notice transmitted via electronic mail, or any other means reasonably calculated to reach you.

CCP reserves the right to terminate any and all other Accounts that share the name, phone number, e-mail address, internet protocol address or credit card number with the closed Account. Termination by CCP under this section shall be without prejudice to or waiver of any and all of CCP's other rights or remedies, all of which are expressly reserved, survive termination, and are cumulative. You will not be entitled to receive a refund of fees for a termination pursuant to this section.


NOTHING in there could CCP cite for terminating your account because you are sueing them in court, or similar. Nor did I expect there to be such a provision, because it is almost guaranteed to be null and void in every legal system on this planet.

I repeat: CCP can not legally terminate your account just because you sue them in court. They may well have the right to do so for other reasons that led to your estrangement from our Viking Overlords in the first place, but hiring a lawyer is NOT a breach of the EULA.
Karsa Egivand
Sebiestor Tribe
Minmatar Republic
#40 - 2013-05-14 09:50:07 UTC
Also @OP, this thread will be locked and you'll be referred to the petition system (rightfully so).
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