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Crime & Punishment

 
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The Internet, Unrealiability, Eve Online, The Cost

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Kagura Nikon
Native Freshfood
Minmatar Republic
#21 - 2013-03-21 18:02:26 UTC
There is a line. IF the server side of the connection closed the socket actively by any reason within their software then its CCP responsability. For example if one of their connection front end computer fails, you have a good chance to petition it.

"If brute force does not solve your problem....  then you are  surely not using enough!"
Wescro2
The Scope
Gallente Federation
#22 - 2013-03-21 18:16:02 UTC
In the future maybe invest in a back up logi? Sometimes these things work in your favor and you win. No one asks to take their killmails or loot away when they win because of a disconnect.

The only way you are getting reimbursed for it is if it was a bug in the client or on CCP's servers. Having a bad connection, while unfortunate, isn't going to cut it.
Adriel Malakai
Shoulda Checked Local
Break-A-Wish Foundation
#23 - 2013-03-21 18:21:50 UTC
As others have mentioned in this thread, the only time CCP will reimburse is if the problems were on their end (ie node errors, etc). While that sucks when you lose stuff to legitimate disconnects (remember Fever's Navy Geddon - same thing), it's honestly the way it should be handled to prevent people from exploiting the hell out of this.

To be fair though, assuming you had no other logi there, you probably would have lost that fight anyway, they were floating with 9-10k dps which is a lot more than two guardians can rep through (even with mindlinked legion boosts, you're only looking at a 2700dps tank vs void from two, four-rep, guardians).
Nariya Kentaya
Ministry of War
Amarr Empire
#24 - 2013-03-21 18:36:09 UTC  |  Edited by: Nariya Kentaya
Froggy Storm wrote:
Avoiding the troll is going to be difficult with this one. However, I will try. Knowing the capabilities of your pilots is very mission critical. This has to be extended to include not just the skill points and pixels chosen but the player and their physical hardware as well. If a person has a client that has proven to break down when more than a dozen objects load on grid then it is on the FC and pilot both to fix it.

This is even more true as the importance of the role goes Logi pilots need to have their hardware as a critical part of the setup and plan accordingly in their overview and graphics. If they insist on seeing their pixels wiz about and it costs them performance then it is up to the FC to remind them that eve is called spread sheets online for a good reason.

Finally, eventually **** happens. If your working with 4b of assets and have only one logi then you should reexamine risk v reward. And given the efficiency and ease of use the T1 cruiser logi gets then there is no excuse to have one DC be the pivotal factor.

And do post the loss mail(s) I am sure we all want to see what was onboard.

Dont forget the players capabilities aswell. and by that i mean, we had a player in faction warfare who worked long days, he played in the US TZ but was english, so he would occasionally just fall asleep right there with his hands still on the keyboard.

we let him play logi for a LOL-roam ONCE.

never again.
Fractal Muse
Sebiestor Tribe
Minmatar Republic
#25 - 2013-03-21 18:47:08 UTC
Nariya Kentaya wrote:

Dont forget the players capabilities aswell. and by that i mean, we had a player in faction warfare who worked long days, he played in the US TZ but was english, so he would occasionally just fall asleep right there with his hands still on the keyboard.

we let him play logi for a LOL-roam ONCE.

never again.

Why not?
ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#26 - 2013-03-21 19:46:09 UTC
Quote:
3. Ranting is prohibited.

A rant is a post that is often filled with angry and counterproductive comments. A free exchange of ideas is essential to building a strong sense of community and is helpful in development of the game and community. Rants are disruptive, and incite flaming and trolling. Please post your thoughts in a concise and clear manner while avoiding going off on rambling tangents.


If you feel you lost a ship to conditions due to issues with the server, you are invited to petition it. Thank you.

Thread closed.

ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department
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