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Community Communications Liaisons (CCL) team is now recruiting!

First post
Author
ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#61 - 2014-01-15 19:57:28 UTC
Tzar Sinak wrote:
I read the OP several times and I am impressed. Um, so, what is the CSM for?

CCL and CSM have different jobs.

CSM are player-elected representatives of public opinion. They are real in-game public figures who actually participate in the game. As such, they handle priority feedback on game design, CCP actions, etc. Their job is to communicate the player's will to CCP, by acting and speaking as themselves, and getting some special privileges both to aid and reward this. They play the role of "the client" in the software development model.

ISD are not player-elected, and we are very pointedly anonymous. While all of us do play the game, our real identities are a secret even to other ISD. The general purpose of ISD is to provide auxiliary support to various non-essential tasks that nonetheless are large enough that a lot of work is needed to keep them in check. Some examples are managing the in-game help channels, modding the forums, overseeing the wiki and maintaining lore details in various places, etc. This is why we need anonymous identities, since our job is to act as extensions of CCP, not as our main characters.

The CCL in particular handles enforcing forum rules and providing a semi-official communication channel, both to open CCP communication to all players, and to keep the ever-busy CCP Community Team posted on things going on. The way this differs from the CSM is that we do not showcase our own opinions or stances, or show favoritism (at least, in theory). While we do have communications channels with CCP, it is mainly used for asking help with a situation we cannot / should not handle (for example, someone posting about illegal activities).

tl;dr: CSM are from the players for CCP. ISD/CCL are from CCP for the players.

Oh, and a misconception that keeps living for some reason: the CCL does not ban people, from the forum or otherwise. We do not have that power. We can only lock threads, or edit/delete posts, to make sure they follow rules. Bans are handled strictly by CCP employees.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Andski
Science and Trade Institute
Caldari State
#62 - 2014-02-07 23:09:49 UTC
ISD Eshtir wrote:
ISD members do not have to give up their player accounts. However it is not allowed to be online with your player and ISD account at the same time.


That seems a tad inconvenient. Say your main dude is tied up in a 10% tidi battle from hell and you figure "eh, guess I'll log in the ISD dude and put in some hours in the help channels". Doesn't this restriction have more drawbacks than anything?

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#63 - 2014-02-08 07:53:11 UTC
Andski wrote:
ISD Eshtir wrote:
ISD members do not have to give up their player accounts. However it is not allowed to be online with your player and ISD account at the same time.


That seems a tad inconvenient. Say your main dude is tied up in a 10% tidi battle from hell and you figure "eh, guess I'll log in the ISD dude and put in some hours in the help channels". Doesn't this restriction have more drawbacks than anything?


No Andski. Im not sure what you would like to hear?

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

Jill Chastot
WE FORM BL0B Inc.
Goonswarm Federation
#64 - 2014-02-11 22:10:57 UTC
I think hes saying he'd like to apply but BR like fights makes him stare at a screen and unable to do ISD things because of the restriction placed on ISD accounts

https://forums.eveonline.com/default.aspx?g=posts&t=298596&find=unread OATHS wants you. Come to the WH "Safety in eve is the greatest fallacy you will ever encounter. Once you accept this you will truely enjoy this game."

ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#65 - 2014-02-11 22:16:42 UTC
Jill Chastot wrote:
I think hes saying he'd like to apply but BR like fights makes him stare at a screen and unable to do ISD things because of the restriction placed on ISD accounts

When I applied I thought I'd be able to AFK cloak and moderate at the same time. Pirate I was wrong, as that's not allowed. And if being logged in but AFK is not allowed, being logged in and in a battle is definitely not allowed.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Andski
Science and Trade Institute
Caldari State
#66 - 2014-02-13 03:15:20 UTC  |  Edited by: Andski
Jill Chastot wrote:
I think hes saying he'd like to apply but BR like fights makes him stare at a screen and unable to do ISD things because of the restriction placed on ISD accounts


I have no intention of applying for any ISD division, largely because I don't really commit to EVE for more than 3-4 months at a time and I'm already committed to running the program supporting my alliance's newbies. The point more than anything is that it's a serious constraint for active players.

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar

Maximus Andendare
Stimulus
Rote Kapelle
#67 - 2014-02-14 06:11:23 UTC  |  Edited by: Maximus Andendare
Are you guys still looking for people for ISD services? I applied a while back, but couldn't pursue it at the time due to RL. Now, though, I'm still interested.

Enter grid and you're already dead, destined to be reborn and fight another day.

>> Play Eve Online FREE! Join today for exclusive bonuses! <<

ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#68 - 2014-02-14 08:17:57 UTC
We are indeed still looking!

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#69 - 2014-02-14 23:24:38 UTC
ISD LackOfFaith wrote:
We are indeed still looking!

Like sleepers.

ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department

Maximus Andendare
Stimulus
Rote Kapelle
#70 - 2014-02-16 05:04:13 UTC
ISD LackOfFaith wrote:
We are indeed still looking!
If I sent my application in previously, do I need to resubmit it?

Enter grid and you're already dead, destined to be reborn and fight another day.

>> Play Eve Online FREE! Join today for exclusive bonuses! <<

ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#71 - 2014-02-16 17:51:04 UTC
Maximus Andendare wrote:
ISD LackOfFaith wrote:
We are indeed still looking!
If I sent my application in previously, do I need to resubmit it?

It never hurts.

ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department

Maximus Andendare
Stimulus
Rote Kapelle
#72 - 2014-02-20 19:52:18 UTC
Ok! Fingers crossed. How long does it take, again, to go through the applications?

Enter grid and you're already dead, destined to be reborn and fight another day.

>> Play Eve Online FREE! Join today for exclusive bonuses! <<

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#73 - 2014-02-20 19:53:33 UTC
We cant give you a time frame, im afraid.

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

Maximus Andendare
Stimulus
Rote Kapelle
#74 - 2014-02-20 19:56:02 UTC
ISD Eshtir wrote:
We cant give you a time frame, im afraid.
I only ask because last time my application was reviewed, let's say with a favorable outcome, I never got the email, which conversation about that was actually reflected earlier in this thread. I just don't want to miss the email again. (It wasn't in spam or picked up by a filter. It was just never received.)

Enter grid and you're already dead, destined to be reborn and fight another day.

>> Play Eve Online FREE! Join today for exclusive bonuses! <<

Erotica 1
Krypteia Operations
#75 - 2014-02-27 17:30:37 UTC
Can ISD members choose their own ISD names?

Do ISD have to commit to a set schedule, or can you log ISD hours as you see fit?

I'm still seriously considering it. The last time I applied, the application was broken.

Could I choose my main's name sometime in the future if I decided on retiring the main, focussing entirely on community service?

Maybe sometime I could be head of ISD. Big smile

See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did.

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#76 - 2014-02-27 17:45:39 UTC  |  Edited by: ISD Eshtir
Erotica 1 wrote:
Can ISD members choose their own ISD names?

Do ISD have to commit to a set schedule, or can you log ISD hours as you see fit?

I'm still seriously considering it. The last time I applied, the application was broken.

Could I choose my main's name sometime in the future if I decided on retiring the main, focussing entirely on community service?

Maybe sometime I could be head of ISD. Big smile


1) Yes you can. As long as no one is using it and it is in good taste and does not lead to your player name.
2) The form should work just fine now.
3) CCL asks for a minimum of 6 hours per week.
4) No, your player and ISD accounts and names have to be kept seperated and may not be linked.
5) Duh! Shocked

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#77 - 2014-02-27 18:11:12 UTC
Erotica 1 wrote:
Maybe sometime I could be head of ISD. Big smile

Erotica 1 vs ISD Eshtir showdown, let's do it!

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#78 - 2014-02-27 18:16:58 UTC
ISD LackOfFaith wrote:
Erotica 1 wrote:
Maybe sometime I could be head of ISD. Big smile

Erotica 1 vs ISD Eshtir showdown, let's do it!


Hey lack,

my toilet needs some cleaning.

Love Blink,

-Esh

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department

Erotica 1
Krypteia Operations
#79 - 2014-02-27 20:08:12 UTC  |  Edited by: Erotica 1
I love you guys ISD Big smile

See Bio for isk doubling rules. If you didn't read bio, chances are you funded those who did.

ISD Eshtir
ISD Community Communications Liaisons
ISD Alliance
#80 - 2014-02-27 20:19:38 UTC  |  Edited by: ISD Eshtir
Erotica 1 wrote:
I applied but all the fields went blank after I hit submit. There was no confirmation page. Can I confirm my application was received?


I would need to ask the volunteer manager if your application has been received. He is forwarding them to us in batches via e-mail.

Also, i would not discuss your application in public as that might lead to an instant rejection if you push the discussion too hard.

All concerns regarding your application should go in an email to leads@eve-ccl.net

ISD Eshtir

Captain

Community Communication Liaisons

Interstellar Services Department