These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

Can't login!?!?

Author
Iella Kane
The Lagoon Trading Company
#1 - 2013-02-05 10:22:47 UTC  |  Edited by: Iella Kane
Ok so this is really weird I was right in the middle of playing when I get DC, no big deal I'll just log back in.... only I can't! The Launcher says everything is online and good but once then game loads I get a Status: Unknown.

What makes things worth is I have the game running on two different computers and its happneing on both! I have already pull the plug on my router and plugged it back, everything else works fine but eve online! Help!?!/
Skykid Ostus
The W.O.L.F
What Could Possibly Go Wr0ng
#2 - 2013-02-05 10:33:14 UTC
I'm having the same issues. I've ran a repair, reconnected my router, and all that jazz still get the same thing. Launcher says the server is fine and 22k players online but the client shows server status unknown.
Kartha Shazih
Viziam
Amarr Empire
#3 - 2013-02-05 10:34:07 UTC
File a bug report through the support subpage
SARGON Aldent
Rogue Meddlers
#4 - 2013-02-05 10:34:23 UTC
Same here!Sad
Iella Kane
The Lagoon Trading Company
#5 - 2013-02-05 10:40:25 UTC
Update I have gone to the support page http://support.eveonline.com/pages/kb/article.aspx?id=119 and done the Pingplotter step and at the end I get the error "destination address unreachable" Something is really messed up here =/

Although glad to know its not just me having this problem. Another thing to add, my ISP is AT&T anyone else here having the problem using the same ISP?
Skykid Ostus
The W.O.L.F
What Could Possibly Go Wr0ng
#6 - 2013-02-05 10:43:30 UTC
Yea my isp is AT&T
SARGON Aldent
Rogue Meddlers
#7 - 2013-02-05 10:46:06 UTC
ATT is mine as well.
Iella Kane
The Lagoon Trading Company
#8 - 2013-02-05 10:49:29 UTC  |  Edited by: Iella Kane
Hmm well thats not good at all.... Because getting AT&T to fix things is like getting congress to agree on anything =p

Last time I had something like this happen it took a whole day before things started working right, On another note I tried changing the port to 3724 as listed here http://support.eveonline.com/Pages/KB/Article.aspx?id=405 and still no help.

Another Upadte: I can't seem to get to the supprt page http://support.eve-online.com/Pages/Petitions/CreatePetition.aspx either so no luck seeing if anyone at CCP can help.

At this point I have pretty much given up for now and will see if some time will fix the problem, if not then its going to involve me spending my day off calling AT&T and talking to dumb people who tell me its my computer.

Side note I used to work for AT&T so I'm allowed to call them dumb =p also not all of them are dumb some of them just don't know anything other then what it says on their computer screens... And when that goes down it becomes very sad =/

EDIT AGAIN!: Although if you people wanted to start calling AT&T now and save me sometime that would be just great ^^
Aelyeana Froggerton
The Scope
Gallente Federation
#9 - 2013-02-05 11:37:27 UTC
Also experiencing the same issue, also on AT&T. As I am not the account holder the drones at the call center in Delhi or Bangalore or Karachi or Calcutta or wherever they are won't help.

I've been experiencing this since before DT.

Aelyeana Froggerton
Red Frog Freight
Skykid Ostus
The W.O.L.F
What Could Possibly Go Wr0ng
#10 - 2013-02-05 11:47:40 UTC
seems what ever the problem was has been resolved for me at least. But who know's if it will happen again seeing as how at&t likes to cause me nothing but problems.
Roidrage Weightlifter
Imperial Shipment
Amarr Empire
#11 - 2013-02-05 11:53:39 UTC
Same here at@t. I also can't access forums from my computer. Having to use phone to read fourms
she Min3s
BLACK LUNG MINERS.
#12 - 2013-02-05 12:03:32 UTC
seems at@t has fixed the issue