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Game client down for 2 weeks, no word from admins/moderators/etc

Author
Brock Nelson
#21 - 2011-10-12 00:18:14 UTC
Honestly Seraph, do you really have any ******* choice at this point? None of the proposed solution has worked and now you come back only to say "Yeah the video ram idea is bullshit, blah blah blah hurrrr derp derp"

So, why don't you **** off and play WOW instead of wasting our time mmmkay?

Signature removed, CCP Phantom

KaarBaak
Squirrel Team
#22 - 2011-10-12 01:44:48 UTC

As far as I could tell after reading both threads, you still haven't done the DirectX repair. Just re-run it from the link in the previous post.

Dum Spiro Spero

Seraph IX Basarab
Outer Path
Seraphim Division
#23 - 2011-10-12 02:01:06 UTC
Brock Nelson wrote:
Honestly Seraph, do you really have any ******* choice at this point? None of the proposed solution has worked and now you come back only to say "Yeah the video ram idea is bullshit, blah blah blah hurrrr derp derp"

So, why don't you **** off and play WOW instead of wasting our time mmmkay?


Listen I simply posted what someone else had told me trying to figure out this mess. No need to be an angry frustrated e-thug because nobody is impressed. Thank you for everyone else that contributed but you should grow up.
Seraph IX Basarab
Outer Path
Seraphim Division
#24 - 2011-10-12 03:12:25 UTC
Rhinanna wrote:
Quote:
So I took this page and showed it to someone and they came up with:


I'd strongly advise taking it to someone with a clue next time.

Most games won't fill your Video RAM, incarna will, so if the RAM that isn't commonly accessed is been accessed every-time then it will cause crashes every time in incarna but possibly only intermittently in other games depending on their levels of ram useage.

Quote:
Memory corruption in the NV RAM would cause artifacting and minor issues on screen, not a complete inability to see anything on screen.


Incorrect, both are possible, depends on the program, how its designed to deal with corruptions in the Ram (or not) and which particular bit of memory is failing.

Quote:
This is clearly a software issue.


True, a problem with your windows installation is far more likely. The odds of it been a problem with EvE are very very tiny or you'd have hundreds or thousands of people with the same problem. Could be as simple as a corrupt registry entry.

Either way its NOT CCP's job to fix your computer for you, its your job.

Quote:
Regarding card temperatures, it is not uncommon for modern day graphics chipsets to reach upwards of 90 C and still be under TJ MAX


Cards can go pop when running at 30 degrees. Its hot-spot temp (which is impossible to measure externally) that causes graphic card failures, not overall card temp. Since you can't look at the internal hot-spots however, card temp is used as a guide but thats all it is.



You guys are talking wayyyy over my head but he's going to reply. Don't shoot the messenger. Bear


Perhaps you need to provide your definition of someone with a clue. I am not exactly sure from where you have acquired your false sense of expertise. You seem somewhat versed in the scheme of things so I will save you semantics.

Your statement that most games do not fill video ram is blatantly ignorant. The vast majority of modern video games use a LOT more memory than the graphics card's video memory can provide. Textures ALONE will fill graphics memory many times over.

Where are you getting this from? This is absolutely not how any modern-day directx based gaming engine functions. I am also uncertain whether you mean video ram or system memory in this statement. How it is designed to deal with corruptions in memory? There is absolutely NO FAULT TOLERANCE in programming. The vast majority of games are programmed in C++. If a chunk of memory assigned to a variable becomes corrupted, when whatever method processes that variable tries to, the program will reach a segmentation fault and crash. Trying to perform checksums on all returned memory would put us at atari graphics.

In DirectX you have ABSOLUTELY NO CONTROL over what texture gets loaded where in what order and whether it fills the graphics card or not. The game loads all of the assets it needs to display a certain scene and Direct3D handles whether some of it gets paged into RAM (technically even to HDD, but that rarely happens). Most developers are smart enough to put in load screens and to minimize rendering distance to ensure not too much RAM paging occurs, but you still do not have control of what DirectX does in the long run.

For your reference, the method generally used is D3DXCreateTextureFromFile and it takes the graphics device, source file, and a texture pointer as parameters. D3D decides where to put it on the graphics card.

Therefore, even if the statement that "most games won't fill your Video RAM, [whereas] incarna will" were true, the likelihood that you would encounter a bad portion of RAM in another video game is extremely high.

I doubt it is CCP's code that is at fault. It is most likely something in the Windows/Driver/DirectX configuration that has gone awry. Also, I'm not sure how many software development companies you have worked for, but 9 times out of 10 it is your job to support the customer even if it is their own fault the game does not work.

With the advent of the advanced die surfaces and heatspreaders on modern packages, hot spots are very unlikely to occur unless a manufacturing defect occured. If that were the case, it would be a very large batch of cards that would be affected and this problem would spread to far more than just EVE.
Remarka Belle Locus
University of Caille
Gallente Federation
#25 - 2011-10-12 03:36:32 UTC
Seraph IX Basarab wrote:
A bunch of argumentative crap that is getting him no closer to a solution


Hey, "messenger" (more like clever troll, methinks), You can either follow the provided suggestions, come back and report the results or you can sit here and argue. One will get you results. the other won't. Choose wisely.
Brock Nelson
#26 - 2011-10-12 03:39:52 UTC
Funny how he or his buddy continues to argue about the schematics of how game graphics takes up memory rather than trying out solutions...

Just saying...

Signature removed, CCP Phantom

Seraph IX Basarab
Outer Path
Seraphim Division
#27 - 2011-10-12 03:42:33 UTC
Remarka Belle Locus wrote:
Seraph IX Basarab wrote:
A bunch of argumentative crap that is getting him no closer to a solution


Hey, "messenger" (more like clever troll, methinks), You can either follow the provided suggestions, come back and report the results or you can sit here and argue. One will get you results. the other won't. Choose wisely.


=/ Man is the entire Internet full of jaded dicks? Nobody is trolling. I don't even know what half this crap means. The concept of "trolling" is idiotic in and by itself and most often carried out by frustrated wanks with no childhood. The other person is my cousin who lives out of state and he's just trying to help me out. I know it may be surprise but some discussions aren't about **** waving contests but rather throwing ideas up against each other trying to figure things out. If that bothers you, don't read the thread mate. All the best.


Brock Nelson wrote:
Funny how he or his buddy continues to argue about the schematics of how game graphics takes up memory rather than trying out solutions...

Just saying...


Graphics cards cost money. You going to send me money for one?
Brock Nelson
#28 - 2011-10-12 03:48:48 UTC  |  Edited by: Brock Nelson
Son, I said borrow a buddy's card or something, I didn't say buy a brand new one. Take your computer to your local computer shop and ask them to test out the game with a different video card. I don't think you're aware but when Incarna first came out, it cooked alot of people's card and made the game useless on some older cpu/video card.

The idea is to eliminate the possibilty of where the problem is coming. Once you're sure that it isn't your video card, we can move onto looking at something else that may cause your problem. This is fairly standard operating procedure for PC techs to fix computer problems.

Signature removed, CCP Phantom

Seraph IX Basarab
Outer Path
Seraphim Division
#29 - 2011-10-12 03:50:55 UTC
Brock Nelson wrote:
Son, I said borrow a buddy's card or something, I didn't say buy a brand new one. Take your computer to your local computer shop and ask them to test out the game with a different video card. I don't think you're aware but when Incarna first came out, it cooked alot of people's card and made the game useless on some older cpu/video card.

The idea is to eliminate the possibilty of where the problem is coming. Once you're sure that it isn't your video card, we can move onto looking at something else that may cause your problem. This is fairly standard operating procedure for PC techs to fix computer problems.


It's possible but I don't know really anybody in the region. I could buy a card, try it out and return it I suppose. Just for the record this problem did not start with Incarna. I ran Incarna just fine. This is a fairly recent issue.
Remarka Belle Locus
University of Caille
Gallente Federation
#30 - 2011-10-12 04:03:36 UTC
Seraph IX Basarab wrote:
Brock Nelson wrote:
Son, I said borrow a buddy's card or something, I didn't say buy a brand new one. Take your computer to your local computer shop and ask them to test out the game with a different video card. I don't think you're aware but when Incarna first came out, it cooked alot of people's card and made the game useless on some older cpu/video card.

The idea is to eliminate the possibilty of where the problem is coming. Once you're sure that it isn't your video card, we can move onto looking at something else that may cause your problem. This is fairly standard operating procedure for PC techs to fix computer problems.


It's possible but I don't know really anybody in the region. I could buy a card, try it out and return it I suppose. Just for the record this problem did not start with Incarna. I ran Incarna just fine. This is a fairly recent issue.


Then it stands to reason that the issue is on your end, with your computer, not with Eve.
Folks have been nothing but helpful with you here. Take the advice, try and fix your problem, or sit here and sulk and spit venom. Either way, get out.
Seraph IX Basarab
Outer Path
Seraphim Division
#31 - 2011-10-12 05:36:33 UTC
Remarka Belle Locus wrote:
Seraph IX Basarab wrote:
Brock Nelson wrote:
Son, I said borrow a buddy's card or something, I didn't say buy a brand new one. Take your computer to your local computer shop and ask them to test out the game with a different video card. I don't think you're aware but when Incarna first came out, it cooked alot of people's card and made the game useless on some older cpu/video card.

The idea is to eliminate the possibilty of where the problem is coming. Once you're sure that it isn't your video card, we can move onto looking at something else that may cause your problem. This is fairly standard operating procedure for PC techs to fix computer problems.


It's possible but I don't know really anybody in the region. I could buy a card, try it out and return it I suppose. Just for the record this problem did not start with Incarna. I ran Incarna just fine. This is a fairly recent issue.


Then it stands to reason that the issue is on your end, with your computer, not with Eve.
Folks have been nothing but helpful with you here. Take the advice, try and fix your problem, or sit here and sulk and spit venom. Either way, get out.


Yeah and i'm being respectful to everyone and offering up other information that may or may not be helpful. Either way nobody was talking to you nor asked for your pissy attitude. Why do people on the internet feel the need to start crap?
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