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Issues, Workarounds & Localization

 
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Unable to download patch
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paradoxxs
The Scope
Gallente Federation
#1 - 2012-12-20 07:27:42 UTC
Every time the Launcher tries to download the patch it keep sending me this message

The server you are connecting to could not be reached.

please check your internet setting and restart the EVE: Online launcher


the URL that could not be reached was:
http://cdn1.eveonline/463858/repairData_463858.dat

So far I tried to reintall eve about 3 times none of them soloved my problem.
Kevin Gurnhill
Megjallarhorn
#2 - 2012-12-20 12:24:37 UTC  |  Edited by: Kevin Gurnhill
Hey there, im unable to patch the game too, whenever i open eve, and i get the "OK" box to patch, the downloader starts, downloads and then i get an error saying

Quote:
"See the logfile 'C:\Program Files (x86)\CCP\EVE\Launcher\Launcher.exe.log' for more details"


When i open the said logfile this is what i have in there


Quote:
No handlers could be found for logger "overrides"
Traceback (most recent call last):
File "launcher.py", line 15, in
File "zipextimporter.pyc", line 82, in load_module
File "lib\ui\launcherApp.pyc", line 10, in
File "zipextimporter.pyc", line 82, in load_module
File "lib\ui\frame.pyc", line 20, in
File "zipextimporter.pyc", line 82, in load_module
File "lib\ui\eveSettingsDialog.pyc", line 9, in
File "zipextimporter.pyc", line 82, in load_module
File "lib\userSettings.pyc", line 8, in
File "zipextimporter.pyc", line 82, in load_module
File "lib\info.pyc", line 17, in
ImportError: No module named email.utils


I have also tried to launch the launcher too, (I get the "See Logfile" message when trying to open it) but so far nothing has worked!
Kevin Gurnhill
Megjallarhorn
#3 - 2012-12-20 14:28:47 UTC
Fixed using the GM fix in https://forums.eveonline.com/default.aspx?g=posts&t=184558&find=unread


From GM Arcade

1. Delete the Launcher folder which can be found in your EVE Online client folder.
2. Download the launcher installer from the following URL:

http://cdn1.eveonline.com/EveOnlineLauncher/launcherInstaller/EVEOnlineLauncher_1_32_tq.exe

3. Once downloaded can you run the .exe file and direct the launcher to your client installation when prompted.
4. Once the launcher installation is complete can you start the launcher using the 'EVE Online Launcher' link which can be found in your clients folder.

If you see that your account settings have gone (your username will not be visible in the login screen) then simply restart the launcher and client.