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Do MMOs need top stop trying to appeal to casuals?

Author
Snow Axe
Republic Military School
Minmatar Republic
#61 - 2012-12-18 16:18:21 UTC  |  Edited by: Snow Axe
That's an awful lot of words and they're all wrong. Guess my "dumb and bad" thing was dead on. Not gonna bother quoting that mess of words.

You're doing that stupid conflation of casual vs difficulty again. Yes, WoW hand-holds new players better because the game itself is stupidly simple. Fantastic. It's easy. It also takes a far larger investment of actual time to level, gear up, etc. Eve has a very steep initial cliff (and that part does need to be helped out), but once you're over the metaphorical hump, you put in as much time as you like and you won't really be at any serious disadvantage compared to any other player. Eve's constant rebalance of lower ships (like the recent t1 frig and cruiser revamp) enchances this even further. I'm pretty much the definition of a casual MMO player, and I can do well for myself in Eve whereas if this was WoW I'd probably have unsubbed before I hit whatever the current level cap actually is these days.

If you truly can't tell the difference between "you've lost 10% durability" and "your ship and modules and implants are gone, go buy new ones", you're dense. There's a huge difference in mentality between "damaged" and "gone", even though the mechanic of "spend more currency and fix the problem" remains essentially the same. Check out any of the tears threads when Hulkageddon was running to see the very direct impact of that. It wasn't just loss of potential income, it was loss of A Thing They Had that made them lose their minds.

Lastly, Eve is not competing with WoW at all. They're both MMO's but cater to an entirely different subset of people. CCP knows this, and it's because of this they've never strayed very far from the core "idea" of their game - the mostly-unrestricted player-driven universe. Sure, they could drop all of that and go for the WoW dollar, but then they'd be directly competing with an established brand while simultaneously alienating their current subscriber base. You want to talk bad business? THAT'S bad business.

"Look any reason why you need to talk like that? I have now reported you. I dont need to listen to your bad tone. If you cant have a grown up conversation then leave the thread["

Jame Jarl Retief
Deep Core Mining Inc.
Caldari State
#62 - 2012-12-18 16:20:03 UTC
Liang Nuren wrote:
Riddick Liddell wrote:

The thing that keeps EVE out of those freemium markets is SP in real time. Most of the old Vets know that SP means nothing in EVE but CCP still cling to a certain amount of income from people who feel the need to pay to skill.


Contrary to popular opinion, not all game formats are good for F2P/Freemium and monetization.

-Liang


True, but didn't CCP say a year or two ago that Pay2Play was basically on its way out and that's why they were exploring the NEX store in the first place?

Though I agree that F2P or even hybrid would be pretty awful for EVE. A large chunk of the population, like Riddick said, is just people paying to train, it's a mentality that's hard to shake, you kind of feel like you're "wasting time" if you don't do it, since it's all real-time. Turn that off, and revenue would drop considerably, I think.
Dewa Cinta
Horrible Mining Corp
#63 - 2012-12-18 16:26:05 UTC
Casuals should gtfo.
Alavaria Fera
GoonWaffe
#64 - 2012-12-18 16:31:48 UTC
Jame Jarl Retief wrote:
Liang Nuren wrote:
Riddick Liddell wrote:

The thing that keeps EVE out of those freemium markets is SP in real time. Most of the old Vets know that SP means nothing in EVE but CCP still cling to a certain amount of income from people who feel the need to pay to skill.

Contrary to popular opinion, not all game formats are good for F2P/Freemium and monetization.

True, but didn't CCP say a year or two ago that Pay2Play was basically on its way out and that's why they were exploring the NEX store in the first place?

Though I agree that F2P or even hybrid would be pretty awful for EVE. A large chunk of the population, like Riddick said, is just people paying to train, it's a mentality that's hard to shake, you kind of feel like you're "wasting time" if you don't do it, since it's all real-time. Turn that off, and revenue would drop considerably, I think.

Yeah, and look what happened when they tried it. Perhaps not an optimal strategy for them.

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Cebraio
State War Academy
Caldari State
#65 - 2012-12-18 16:33:12 UTC
Mara Rinn wrote:
So many people who don't read linked articles before commenting.

Roll

I READ THE HEADLINE, I KNOW WHAT THIS IS ABOUT!

Also, I have my opinion set in stone. No need to read confusing articles.
Luke Visteen
#66 - 2012-12-18 16:35:17 UTC
I hope eve stays as it is now.

.

Urgg Boolean
Center for Advanced Studies
Gallente Federation
#67 - 2012-12-18 16:40:41 UTC
Well, the demographiocs of game addiction are changing. Most gamers are much healthier, psychologically speaking, than in the days of Evercrack. There are far more casuals now and fewer and fewer addicts to depend upon for a revenue stream.

Amatuer astronomy is a great non addiction example. "Casuals" buy far more telescopes that professionals.

So what is the business model? Fewer high end customers? Or far, far more casual users ?

I personally think it is best for game designers to always integrate casual content into the game.
Grombutz
The Scope
Gallente Federation
#68 - 2012-12-18 16:43:44 UTC  |  Edited by: Grombutz
I would handle such "statistics" with care - it might be true that a lot of income is produced by just a few for a couple of games - I see that daily at work, but imho this could also mean that those games aren't good enough to keep the other 90% in the game, which in return leads to less income from them.

Personally, I would appreciate more casuals - especially for EvE, since they are not as bad as they are blamed for - whine from pure casuals is stupid most of the times, that's true! But it remains unheard in most cases aswell - most game-changing whine does not come from casuals.

Problem is that crappy games and their revenue shouldn't be the base for allround-statistics, It needs to be an individual statistic based on the quality of the game, the grade of marketing for it and the targeted community. Taking statistics like this out of context is bullcrap.
Jame Jarl Retief
Deep Core Mining Inc.
Caldari State
#69 - 2012-12-18 16:44:29 UTC  |  Edited by: Jame Jarl Retief
Quote:
You're doing that stupid conflation of casual vs difficulty again. Yes, WoW hand-holds new players better because the game itself is stupidly simple.


Define easy and simple? My first death in EVE occurred months after I started playing, and was due to PvP. My first death in WoW occurred within minutes. And while we're at it, if this happened to you in EVE (you lost your noob ship), it would be immediately replaced free of charge! In WoW, you'd be stuck with broken gear if you died often enough. Which game is simple again?

Quote:
Eve has a very steep initial cliff (and that part does need to be helped out), but once you're over the metaphorical hump, you put in as much time as you like and you won't really be at any serious disadvantage compared to any other player.


Yeeees and no. Take a character that's new, with 500k SP. Have him duel a character who has 50,000,000 SP. Who will win? Realistically? And that's in identical ships, with identical fittings (best the 500k SP char can manage). In layman's terms, the older char will have shields that are 20% stronger, armor that's 20% stronger, ship that turns and moves 20% faster, weapons that do 30% more damage, drones (if any), capacitor 20% stronger, with 20% higher recharge, etc., etc., etc. Realistically, you can't win. Now, lift the restriction on the ship, that is 500k SP char uses any ship he wants, and 50 mil SP char uses any ship (and fittings) he wants (and can afford). Does 500k SP character stand any chance at all? I rest my case. Which is, incidentally, exactly what happens in most other MMOs when a level 1 character engages a level X (max) level character.

And let's not forget the Pay2Win element of EVE - alts and off-grid boosting. Tom has 1 account, with 50 mil SP. Harry has 2 accounts, with 50 mil SP. One of Harry's accounts is flying the same ship as Tom, but it is being boosted by Harry's other account's T3 ship. Tom and Harry duel, who wins? Harry. Why? Because Harry is paying twice as much as Tom. See the problem? This is almost nonexistent in other MMOs, as most of them do not allow multiple clients to run simultaneously on the same PC. Multiboxing still happens, but it is actual mutli-boxing, not multi-client on the same PC.

To continue the analogy. Tom only pays $15/mo. Harry pays $1500 a month, by buying PLEX, selling it on the market for ISK, and fitting his ships with the best faction/officer modules. Tom and Harry duel. Harry very likely wins again (T2s vs T3 boosted faction/officer mods?)

Even though in both cases players play the same amount of time, and have the same individual skills, Harry pays CCP more money each month than Tom, and thus has a considerable advantage. Is that not the very definition of Pay2Win? This HAS to be mentioned if you're going to talk about one player being at a disadvantage over another. Most MMOs do not allow this.

Quote:
Eve's constant rebalance of lower ships (like the recent t1 frig and cruiser revamp) enchances this even further. I'm pretty much the definition of a casual MMO player, and I can do well for myself in Eve whereas if this was WoW I'd probably have unsubbed before I hit whatever the current level cap actually is these days.


Arguably constant rebalance isn't needed, if the original balancing was done right. And as for casualness of it, games like WoW have bracketed PvP. That is, characters levels 10-19 fight only characters leveled 10-19. Just that bracket. Unlike SWTOR for example, where a level 31 and a level 49 would be in the same bracket and got steamrolled. WoW had more meaningful PvP, where the combatants were more or less on even footing, with more or less even numbers, and player skill, cooperation and communication won the day in objective-based combat. Most combat, ironically, wasn't "deathmatch" format like in EVE, but objective-based (capture the flag, hold the points, etc.)

Quote:
If you truly can't tell the difference between "you've lost 10% durability" and "your ship and modules and implants are gone, go buy new ones", you're dense.


Again, tone down the insults, and then attempt to explain what the difference is. What's the difference between me paying 20g (equivalent of billions of ISK in EVE) for gear repair and paying a few billion ISK (equivalent of 20g in WoW) to replace my ship? If 20g/ISK equivalent takes PRECISELY the same amount of time to farm, what is the difference to the player making the payment? None whatsofreakingever and you know it. The "meaning" of the loss was always X hrs of farming that had to be done to recover from it.

Now, you could make an argument that EVE's economy is more advanced, and ships are crafted by players and so on. And you're absolutely correct. But that's another facet of gameplay (economy and trade and crafting). WoW's system was different. Note - not superior or inferior - just different. And some MMOs had systems precisely like EVE's (again, Pirates of the Burning Sea, ships were made and sold by players, as was ammo, consummables, etc.)

Quote:
There's a huge difference in mentality between "damaged" and "gone"


None, actually. At least for many folks, myself included.

A) It's all pixels. It's virtual. It can't be "gone" because it never truly existed.
B) 10% durability loss is "10% gone". Repeat 10x, it is "gone" (heck, in some games armor visually disappears when broken, like Guild Wars 2 or Vindictus).
C) In both cases, it takes X hrs to earn enough currency to replace the "loss".

Again, absolutely no difference, except how it's treated economically.
Grombutz
The Scope
Gallente Federation
#70 - 2012-12-18 16:50:02 UTC
Jame Jarl Retief wrote:

Arguably constant rebalance isn't needed, if the original balancing was done right.


Sry that I have to rip your brilliant post apart, but this is not true aslong as the game evolves. Evolving games will allways get to the point where specific things needs to be rebalanced, no matter how brilliant the balance was in the first place. This is just unavoidable in evolving games, which most MMORPG's are.

Anyway, good post in total.
Simetraz
State War Academy
Caldari State
#71 - 2012-12-18 16:54:46 UTC
Cebraio wrote:
Mara Rinn wrote:
So many people who don't read linked articles before commenting.

Roll

I READ THE HEADLINE, I KNOW WHAT THIS IS ABOUT!

Also, I have my opinion set in stone. No need to read confusing articles.


Actually the OP misquoted.

Actual quote from the article
“Of the $50 billion that was spent worldwide last year on games, less than 10 percent was spent on casual content. "

In fact the article has nothing to do with MMO's.
Here is an actual graph from the article.

Graph

Mallak Azaria
Caldari Provisions
Caldari State
#72 - 2012-12-18 16:56:08 UTC
Jame Jarl Retief wrote:
Define easy and simple? My first death in EVE occurred months after I started playing, and was due to PvP. My first death in WoW occurred within minutes. And while we're at it, if this happened to you in EVE (you lost your noob ship), it would be immediately replaced free of charge! In WoW, you'd be stuck with broken gear if you died often enough. Which game is simple again?


Broken gear that takes literally one button press to fix. Are you seriously trying to tell us that your favourite game is harder than EVE?

This post was lovingly crafted by a member of the Goonwaffe Posting Cabal, proud member of the popular gay hookup site somethingawful.com, Spelling Bee, Grammar Gestapo & #1 Official Gevlon Goblin Fanclub member.

Alavaria Fera
GoonWaffe
#73 - 2012-12-18 17:00:01 UTC
Mallak Azaria wrote:
Jame Jarl Retief wrote:
Define easy and simple? My first death in EVE occurred months after I started playing, and was due to PvP. My first death in WoW occurred within minutes. And while we're at it, if this happened to you in EVE (you lost your noob ship), it would be immediately replaced free of charge! In WoW, you'd be stuck with broken gear if you died often enough. Which game is simple again?


Broken gear that takes literally one button press to fix. Are you seriously trying to tell us that your favourite game is harder than EVE?

WOW is hardcore guys, it's harsher and colder than EVE Online: No longer as harsh and cold as before.

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Snow Axe
Republic Military School
Minmatar Republic
#74 - 2012-12-18 17:00:09 UTC
Nothing screams "highsec publord" like every example of combat that Actually Happens in Eve being represented as Solo 1v1 duels.

There's also a hilarity in trying to paint new players being at a "serious" disadvantage to someone in an alliance who once used a newbie's quote of "two points on the Moros" (said newbie's first-ever words on Teamspeak while they were still in their trial) as a recruiting point.

"Look any reason why you need to talk like that? I have now reported you. I dont need to listen to your bad tone. If you cant have a grown up conversation then leave the thread["

Alavaria Fera
GoonWaffe
#75 - 2012-12-18 17:03:09 UTC
Snow Axe wrote:
Nothing screams "highsec publord" like every example of combat that Actually Happens in Eve being represented as Solo 1v1 duels.

There's also a hilarity in trying to paint new players being at a "serious" disadvantage to someone in an alliance who once used a newbie's quote of "two points on the Moros" (said newbie's first-ever words on Teamspeak while they were still in their trial) as a recruiting point.

We're blobbers and skillless noobs, it's to be expected people would try and tackle a thing. There was also one that tried to point a light drone that was ripping up his rifter.

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Jame Jarl Retief
Deep Core Mining Inc.
Caldari State
#76 - 2012-12-18 17:10:07 UTC
Snow Axe wrote:
Nothing screams "highsec publord" like every example of combat that Actually Happens in Eve being represented as Solo 1v1 duels.


To be fair, 1v1 is the second-simplest possible test case of player interaction. The simplest being the player is alone. Which is why CQ is the way it is - simplest test case - one person locked alone in a room. Odds are, if simplest case doesn't work very well, and second-simplest is provably unbalanced based on SP and $ spent (as I think I proved above), then XvY where X and Y > 1 and X is not necessarily equal to Y is very likely poorly balanced as well.

Mallak Azaria wrote:
Broken gear that takes literally one button press to fix. Are you seriously trying to tell us that your favourite game is harder than EVE?


Simplest test case - you have no money to pay for repairs or replacement. What's the difference? None.

Second-simplest case? You do have the money.
In game A you go, click the repair icon, your money is gone, your gear is fixed. You are good to go.
In game B, you click many buttons, your money is gone, your ship is back. You are good to go.
End result? Identical: you are good to go.
Difference? Number of actions needed between loss and recovery (Game B's period is longer).

Obvious question: does that make Game B better? In what way? And on what planet is spending X% more time to accomplish a mundane and oft-repeated task with exact same cost better than accomplishing the same mundane, oft-repeated task faster?

I don't know what to tell you, dude. I'd probably feel just as bad when I screwed up and got 40 people killed, even though it took them one keypress to "fix" it, but a bit of farming to do to afford it, as if I caused them to "lose" something virtual that never really existed in the first place, and it takes them even more keypresses to fix, but the same amount of time of farming to afford it. I guess I'm just wired wrong.
Liang Nuren
No Salvation
Divine Damnation
#77 - 2012-12-18 18:13:50 UTC  |  Edited by: Liang Nuren
Urgg Boolean wrote:
Well, the demographiocs of game addiction are changing. Most gamers are much healthier, psychologically speaking, than in the days of Evercrack. There are far more casuals now and fewer and fewer addicts to depend upon for a revenue stream.

Amatuer astronomy is a great non addiction example. "Casuals" buy far more telescopes that professionals.

So what is the business model? Fewer high end customers? Or far, far more casual users ?

I personally think it is best for game designers to always integrate casual content into the game.


Casual gamers are too expensive to maintain. They tend to flock to different mechanics than 'core gamers', so you tend to have to create a treadmill of content for them. That content must be very easy (and very expensive!) and allowing them to fail to 'win' is absolutely not an option. This tends to break game balance with the more 'core' content.

Furthermore, casual gamers have a terrible retention rate and are swayed by every whim of the winds. This means that you're constantly on the UA treadmill trying to replace lost casual users and you're burning through hundreds of thousands to millions of dollars in advertising costs per month. Combining this with the Big Guys throwing around $8-10/user bids drives the industry CPI for even casual gamers sky high - we're expecting to see $5 CPI this summer. That's one of the things driving the present shift towards casino games.

What, you guys wanted to talk about the article right?

-Liang

I'm an idiot, don't mind me.

fukier
Gallente Federation
#78 - 2012-12-18 18:19:45 UTC
I am hardcore casual... if that makes any sense...
At the end of the game both the pawn and the Queen go in the same box.
Liang Nuren
No Salvation
Divine Damnation
#79 - 2012-12-18 18:24:57 UTC
Jame Jarl Retief wrote:

Obvious question: does that make Game B better? In what way? And on what planet is spending X% more time to accomplish a mundane and oft-repeated task with exact same cost better than accomplishing the same mundane, oft-repeated task faster?


This can take the form of a time-reengagement mechanic, and can also provide extra emotional/attachment value to the thing you're "grinding" to obtain. There's a balance to be struck, for sure, but having everything be free in an "ongoing" (read: non-arcade) game is probably not the best plan for retention.

-Liang

I'm an idiot, don't mind me.