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Issues, Workarounds & Localization

 
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Issue with channel Message of the Day

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Aurilia Ormand
The Scope
Gallente Federation
#1 - 2012-11-04 15:58:28 UTC
Hello.

We with my mates have a channel we're using for communication and notices about current situation (enemies, links to important info, etc.). Its a user-created channel we made about 1 year ago.

Three days ago it was broken: MotD became uneditable. For all 6 operators.

We cleared cache two ways, as guides says. For all us. Not working.

Then i created a petition in-game, received answer "sorry, but we cant fix it because of technical issues" from GM.

MotD consists of some russian and some latin characters, some links, some formatting. Lenght is 849 bytes.

After receiving answer from GM, we created new channel for us and made a new MotD for ourselves. It worked for 1 day then broken too, same way: we cant edit it. Editing window opens, we make changes, press ok - nothing changes in MotD.
CCP Habakuk
C C P
C C P Alliance
#2 - 2012-11-05 00:25:14 UTC
Aurilia Ormand wrote:
Hello.

We with my mates have a channel we're using for communication and notices about current situation (enemies, links to important info, etc.). Its a user-created channel we made about 1 year ago.

Three days ago it was broken: MotD became uneditable. For all 6 operators.

We cleared cache two ways, as guides says. For all us. Not working.

Then i created a petition in-game, received answer "sorry, but we cant fix it because of technical issues" from GM.

MotD consists of some russian and some latin characters, some links, some formatting. Lenght is 849 bytes.

After receiving answer from GM, we created new channel for us and made a new MotD for ourselves. It worked for 1 day then broken too, same way: we cant edit it. Editing window opens, we make changes, press ok - nothing changes in MotD.


Could you please send a bugreport (press F12, the last option) directly after you tried editing the MOTD? It would be best to also include a screenshot of the current MOTD - I assume some special character might break it.
This won´t help your current problem, but we will try to fix it in one of the next patches.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Hazen Koraka
HK Enterprises
#3 - 2012-11-05 08:49:51 UTC
Not the first time this has happened:

https://forums.eveonline.com/default.aspx?g=posts&t=160672&find=unread

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
Hazen Koraka
HK Enterprises
#4 - 2012-11-05 08:50:27 UTC
Also noted is the linking problem on the MOTD as posted in my other post and also this other one:

https://forums.eveonline.com/default.aspx?g=posts&t=165856&find=unread

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html
Aurilia Ormand
The Scope
Gallente Federation
#5 - 2012-11-06 12:40:25 UTC
Yep, will send a report today.

And yes, we are using a unicode-based legend for our chars, so these symbols also included in MotD.

Like "†" or "‡" for example.

But such symbols were placed in MotD 4 months ago, and all was fine before day i posted this thread, so i think you made some changes to server-side MotD handling. Thats a guess 8)
Hazen Koraka
HK Enterprises
#6 - 2012-11-06 19:11:24 UTC
Would be a good idea to reference this thread and maybe the other ones in your bug report.

Exploration is Random. Random is Random... or is it?! http://docs.python.org/2/library/random.html