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UPDATED - Unscheduled Downtime - November 4th

First post First post
Author
Chribba
Otherworld Enterprises
Otherworld Empire
#21 - 2012-11-04 01:23:26 UTC  |  Edited by: Chribba
Keep up the good work!

Also, you growling pilots can say "I was there, for the big outage of Nov'2012".

/c

★★★ Secure 3rd party service ★★★

Visit my in-game channel 'Holy Veldspar'

Twitter @ChribbaVeldspar

Matthias Duran
Perkone
Caldari State
#22 - 2012-11-04 01:23:27 UTC
For the record, RvB asked for CCP's permission before we did our 10,000 rifter thing, and they said it would be ok and supposedly had the server reinforced for it. Obviously it was not reinforced enough.
Asari Tadaruwa
24th Imperial Crusade
Amarr Empire
#23 - 2012-11-04 01:24:03 UTC
hi
nortelslug
Dune Exploration Co.
#24 - 2012-11-04 01:24:30 UTC
Hottspitta jR wrote:
Mrs Doubtfire wrote:
From Twitter:

EVE Online ‏@EveOnline

This is looking to be a potential hardware issue. More updates soon as we learn more. Sorry for the current lack of pew pew!



Please eleborate.

How on earth would a single isolated hardware issue, be a problem to your servers? I would expect your systems to be redundant??


Even the most redundant systems have there moment's. You can never make something 100% solid. Can only try your best to achieve. This is pretty damn rare... Doesn't happen like this every year...



This.

100% uptime HA costs HUNDREDS OF MILLIONS of dollars, plus full hardware replacement in multiple datacenters at regular intervals + running a backup internet. For $200/[email protected] players, it MIGHT be doable.

**** happens. Move on with your life and come back tomorrow. The world did not end.
James Amril-Kesh
Viziam
Amarr Empire
#25 - 2012-11-04 01:26:41 UTC
nortelslug wrote:
The world did not end.

No, but we don't have that much time until it does.

Enjoying the rain today? ;)

Captain Hurrdurr
Native Freshfood
Minmatar Republic
#26 - 2012-11-04 01:27:21 UTC
Mourning Souls wrote:
Err, wasn't us I swear.

Musashibou Benkei
Wildly Inappropriate
Goonswarm Federation
#27 - 2012-11-04 01:27:53 UTC
Where's CCP Tuxford? I'm sure he's behind this............................again
rodyas
Tie Fighters Inc
#28 - 2012-11-04 01:28:08 UTC
Is it Windows 8's fault?

Signature removed for inappropriate language - CCP Eterne

Thomas Gallant
Quafe Company Courier Shipping
#29 - 2012-11-04 01:29:11 UTC
100% uptime is like the speed of light, the closer you get to it, the harder it becomes 99.999% up-time is a ton harder than 99.99 up-time, and 100%? you have to never have any downtime ever, til the end of time, and thats... a lofty goal.

Though I don't think anyone here is expecting a 100% up-time, things do happen after all. Though if you're expecting 99.8 up-time and getting 99.5, I guess that's 0.3 of disappointment there.
Rengerel en Distel
#30 - 2012-11-04 01:29:13 UTC
Matthias Duran wrote:
For the record, RvB asked for CCP's permission before we did our 10,000 rifter thing, and they said it would be ok and supposedly had the server reinforced for it. Obviously it was not reinforced enough.


So it's true that blob pvp will be the death of eve?

With the increase in shiptoasting, the Report timer needs to be shortened.

David Nardieus
The Scope
Gallente Federation
#31 - 2012-11-04 01:30:01 UTC
First post in EVE forums!!! Pirate
Rocketfish
SPACE BOOMERS
Federation Uprising
#32 - 2012-11-04 01:30:06 UTC
Two concepts:
Co Location
Instant Failover

I can understand downtime for the game server. But the webserver should be easily failover able
Nagapito
The Scope
Gallente Federation
#33 - 2012-11-04 01:30:21 UTC
Its just me or the date/time of the post is not equal to the server time?
Robus Muvila
Caldari Provisions
Caldari State
#34 - 2012-11-04 01:30:29 UTC
my Dusk app just told me my skill queue just finished. Oh God....

OH GOD...

AAAAAAAAAAAAAAAAAAAAH....

TMC Senior Developer http://themittani.com - Because EvE has needed a proper news site for ages

CCP Guard
C C P
C C P Alliance
#35 - 2012-11-04 01:32:47 UTC
Mrs Doubtfire wrote:
From Twitter:

EVE Online ‏@EveOnline

This is looking to be a potential hardware issue. More updates soon as we learn more. Sorry for the current lack of pew pew!



Please eleborate.

How on earth would a single isolated hardware issue, be a problem to your servers? I would expect your systems to be redundant??


We've yet to do a full post mortem internally about the details. I'd probably cause some sort of real world downtime if I tried to explain the technical details with my insights, but we'll give you more details later.

:P

CCP Guard | EVE Community Developer | @CCP_Guard

Kelseru
WiNGSPAN Delivery Services
WiNGSPAN Delivery Network
#36 - 2012-11-04 01:33:14 UTC
Robus Muvila wrote:
my Dusk app just told me my skill queue just finished. Oh God....

OH GOD...

AAAAAAAAAAAAAAAAAAAAH....



Your telling me... I got home at 1:37 to add more skills to my que that was ending at 1:48
Andski
GoonWaffe
Goonswarm Federation
#37 - 2012-11-04 01:33:19 UTC
nortelslug wrote:
This.

100% uptime HA costs HUNDREDS OF MILLIONS of dollars, plus full hardware replacement in multiple datacenters at regular intervals + running a backup internet. For $200/[email protected] players, it MIGHT be doable.

**** happens. Move on with your life and come back tomorrow. The world did not end.


A backup Internet?

Twitter: @EVEAndski

"It's easy to speak for the silent majority. They rarely object to what you put into their mouths."    - Abrazzar

Thomas Gallant
Quafe Company Courier Shipping
#38 - 2012-11-04 03:41:21 UTC
Robus Muvila wrote:
my Dusk app just told me my skill queue just finished. Oh God....

OH GOD...

AAAAAAAAAAAAAAAAAAAAH....



imagine a clock of death, but instead of counting down to your death, it counts up to however many skillpoints you've lost (or well, not earned I guess)

Ah, that's not helping much is it?
Gizznitt Malikite
Agony Unleashed
Agony Empire
#39 - 2012-11-04 03:42:22 UTC

update?
Elyi Gallente
The Scope
Gallente Federation
#40 - 2012-11-04 03:42:29 UTC
Just hurry up we wanna play lol!!!!!!