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CSM7 - Their Sink or Swim Issues

First post
Author
Poetic Stanziel
The Scope
Gallente Federation
#1 - 2012-10-04 09:00:56 UTC  |  Edited by: Poetic Stanziel
from http://poeticstanziel.blogspot.ca/2012/10/csm7-their-sink-or-swim-issues.html

There's a fair amount happening right now with EVE Online. Winter Expansion, or as we now know it, Retribution, is always the first expansion that a new CSM has any direct and meaningful input on.

Based on some recent podcasts, mainly with Alekseyev, Hans and Seleene, we know that there are some issues and features they feel are critical to the success or failure of their tenure. Some are issues that CSM7 states are important, others are important by player standards (no matter what level of input CSM7 may or may not have had.)

Faction Warfare
This is Hans' territory. This is going to make or break him and will be the determining factor on whether he gets re-elected next year (assuming that he does run.)

Some argument could be made that he's somewhat to blame for the current state of faction warfare, since through CSM6, he gave CCP a tonne of feedback on how he envisioned faction warfare as a system. Granted, not all of his suggestions were implemented, but a big deal was made of the fact that he did give CCP a lot of feedback, which then helped guide their development of faction warfare in the Inferno expansion. Of course, CCP rarely gets anything right on their first try, so some slack has to be given.

Retribution will be the last major pass at faction warfare (there'll be some iterations leading into 2013, for sure), but this is the last chance we get to make it right. If faction warfare is a failure come Retribution, it won't be getting any developer love for quite some time. Hans has been instrumental in supplying feedback to CCP, and many of the changes to be expected are issues that Hans has brought up himself as all-important to the welfare and longevity of faction warfare. Hans has certainly played a big part in the faction warfare changes coming in Retribution.

If everything else CCP does until the CSM8 elections are bang on and stellar, but faction warfare is their one failure, then Hans goes down with that ship. Faction warfare was the entirety of his platform.

Transparency
This was a platform issue for most of the currently active CSM7 representatives. Being more communicative, and more often, with the playerbase. Being more candid about the issues they were working on (without breaking NDAs). Making themselves available and accessible to everyone.

Regarding the CSM Summit Report, I'd say they certainly delivered in this regard. The report was insightful and frustrating in equal measure. But I enjoyed it, all told. I appreciated the effort by those representatives that helped write it. I enjoyed getting a peek into the CCP/CSM process.

On the other hand, CSM7 fails miserably on the transparency issue. Of the thirteen members, only three are in regular communication with the playerbase, another two are occasionally in communication, and the rest are completely AWOL. That is simply not acceptable.

Three people, who are trying very hard, do not get to carry the other ten, and then call the transparency experiment a success. I certainly give kudos to those three for doing their very best, but if they cannot convince anyone else to join the crusade, then they fail overall at communicating the importance of their initiative.

POS Revamp
I would not be mentioning the POS revamp here, if Aleks hadn't blurted it out as a defining CSM7 issue during the Ripard podcast. But then, Aleks rarely thinks before blurting **** out. So, I suppose it's worth talking about if he feels it is that important.

This is still pie-in-the-sky ideaville. CCP has not begun any significant work on this, and most of what CCP has been saying has been their usual over-the-top bullshit. The case of CCP telling us what they would love something to be, but when finally delivered we instead get some pale reflection of those original flights-of-fancy Fanfest proclamations.

This won't get delivered until some time into the CSM8 mandate, at the earliest. It doesn't seem particularly prudent for CSM7 to be hanging any hats on a feature no one is going to see until well after their term is over. For all intents and purposes, the feature is vapourware until we see some definite progress from CCP.

Ship Balancing
The CSM has had limited input on this. About the only thing they can claim any credit on is convincing CCP to focus on logistic frigates rather than sniping frigates. (If CCP really wants sniping frigates in the future, they can design new class of T2 frigates for that purpose.)

The balancing process is as follows: CCP Fozzie balances a bunch of ships. He shows the CSM these re-balanced ships. They have about week to comment before the ships go public in a devblog.

About the only person who is truly capable of commenting smartly on Fozzie's work would be Elise Randolph. But that Fozzie only leaves the new numbers in the hands of the CSM for a week, preferring to get them to the players as quickly as possible, suggests that he sees more value in the threadnaughts of discussion that happen on the forums than the limited feedback that the CSM can give.

I would consider the input the CSM gives into ship balancing to be quite minimal. So, is success in ship balancing a success for CSM7? I would discount any claims the CSM might make in this regard. I would certainly give some credit to Elise Randolph, but he would be the only CSM7 representative that would have had any valuable input into the process.

(cont'd next reply)
Poetic Stanziel
The Scope
Gallente Federation
#2 - 2012-10-04 09:01:12 UTC  |  Edited by: Poetic Stanziel
Crimewatch
I think there's a bit of a "let's make highsec safer" initiative over at CCP that the CSM is definitely not privy too. CCP Greyscale is in charge of this initiative.

I hold out little hope that Crimewatch is going to do anything other than make highsec even safer than it already is. I have little hope that the CSM can influence CCP Greyscale in any way whatsoever. I would imagine that CCP Greyscale communicates with the CSM as little as possible.

I would not blame the mess that Crimewatch is likely to be on CSM7.

CSM as Stakeholder
The CCP team responsible for the bounty overhaul is the team that is participating in the stakeholder pilot project. CSM7 has had an unprecedented amount of access to the CCP development process via the bounty revamp team. From being able to view video of the initial sprint meetings to time being given so that they could comment and supply feedback on the development issues raised in those meetings. No other CSM has had this level of access to the CCP design and development process.

Currently, what we know of the new bounty system revamp, it looks reasonably solid. But then, faction warfare looked pretty solid last April too. We currently only have a limited picture of the bounty system, and are awaiting a much fuller picture via a devblog.

The CSM, as a whole, sinks or swims with the bounty system revamp. If the new bounty mechanic is a failure, then either the CSM gave poor feedback or failed to communicate the problems they saw in the system. It doesn't necessarily mean the stakeholder initiative is a failure, and that CCP should not continue pursuing it with future CSMs, but it certainly means that CSM7 didn't leverage the responsibility effectively.

Especially given that Aleks, Hans and Seleene, in interviews, have expressed stakeholding as the single most important issue during their administration. The access they achieve will affect every future CSM going forward. They're the pioneers. Do they end up being the Donner party? Or do they make it California?

Already Hans is distancing himself from any direct blame, if the bounty system proves to be a disappointment to the players:
Quote:
Our job will be to leverage the success of the pilot project to justify involving us deeper in EVERY project, for the sake of future CSM's (sic). And if it fails, our job will be to leverage it to prove to CCP why they should have involved the CSM more to begin with.
Basically no blame is to be laid at the feet of the CSM. If bounties succeed, then CCP did right in paying heed to CSM7 feedback. If the bounty system fails, CCP didn't pay enough attention to CSM7. This is where I roll my eyes. Hans' skill straddling fences is beyond reproach.

If the bounty system fails, then CSM7 simply failed at communicating their feedback to CCP. Or they simply failed at understanding the ramifications of the system, thus not giving any useful feedback. On the other hand, if the bounty system is a success (which I am moderately certain it will be), then CSM7 will deserve praise for successfully navigating this very first foray into stakeholding with CCP.

The bounty system overhaul, the stakeholder pilot project, in my mind, is the sink or swim issue for CSM7.
rodyas
Tie Fighters Inc
#3 - 2012-10-04 09:32:23 UTC
A catch 22 perhaps.

You seem to want to put a bounty on the CSM, but if the bounty overhaul doesn't work well, they will exploit the bounty you put on them. But if the bounty system does work out well, you won't use it to put a bounty on CSM.

So the failure of the expansion is CSM's fault not CCP's?

Unpaid people, who are professionals in other jobs then this game, you are our only hope.

Signature removed for inappropriate language - CCP Eterne

Poetic Stanziel
The Scope
Gallente Federation
#4 - 2012-10-04 09:58:00 UTC
rodyas wrote:
So the failure of the expansion is CSM's fault not CCP's?
CCP is definitely at fault. It will be mostly their fault.

But the CSM has made a big deal over this whole stakeholder thing and how important it is that they get access to the development process. If bounties fail, what point was there to the access? The CSM may not be game designers or developers, and that isn't their job, but they do put themselves forward as folks who can recognize design that is good for the game versus design that is bad for the game. The only point to being involved in the development process, start to finish, is to be a source of feedback. CCP doesn't need spectators.
rodyas
Tie Fighters Inc
#5 - 2012-10-04 10:47:03 UTC  |  Edited by: rodyas
Well you made a good point, but I want to start off fun.

I first had the impression you are worried about a CSM greed issue, much like CCP with incarna. And soon CSM will have their own micro transactions to help support them achieving stakeholder status. Like, players we are so close to getting stakeholder, but with our little money we have, we don't impress CCP and we need to expand our coffers so we can finally achieve stakeholder status. ( I personally would also be willing to grind missions 6 hours a day, to finally afford a $80 dollar t-shirt with Han's face on it. )

As for good points, I suppose a question.

How do you see stakeholder status? It almost seems, you want CCP to hire CSM and if CCP doesn't hire them they are a failure. Of course stakeholder was suppose to be a a "real" part of the company or so. Or something like that, so expectations would be high.

With bounties, that is a large issue, from reading fonzies replies in the balancing threads, with him working with CSM, it sounds great, but that does seems like little league in a way compared to a bounty system. So it will be hard to really judge people well with just their bounty system designs and the flaws of it. (Also CCP didn't give any CSM people a hoody and get them to stand in their picture, so I think CCP gives more pressure to its workers then CSM.)

Last note is that, CCP never fired CCP Arrow over uni inv. so I highly doubt CSM will ever get fired. Plus CCP are F'ing cagey about letting CSM candidates get too close too easily.

Signature removed for inappropriate language - CCP Eterne

Silk daShocka
Greasy Hair Club
#6 - 2012-10-04 12:39:07 UTC
"But that Fozzie only leaves the new numbers in the hands of the CSM for a week, preferring to get them to the players as quickly as possible, suggests that he sees more value in the threadnaughts of discussion that happen on the forums than the limited feedback that the CSM can give."

It's cause Fozzie ain't dumb.
Poetic Stanziel
The Scope
Gallente Federation
#7 - 2012-10-04 20:53:17 UTC
rodyas wrote:
How do you see stakeholder status?
If the CSM is involved in the process, from beginning to end, then they bear some (not all) responsibility for the result of the process.
Issler Dainze
Tadakastu-Obata Corporation
The Honda Accord
#8 - 2012-10-04 21:10:41 UTC
So a couple of things, you can't see the private CSM forums but the CSM has been very active in discussing ship balance, crime watch and the next expansion feature set. In fact we've been talking with CCP on most everything being worked on at the moment. That doesn't mean we are always able to get what is asked for but there are active discussions for sure.

Just sayin,

Issler
Poetic Stanziel
The Scope
Gallente Federation
#9 - 2012-10-04 21:51:35 UTC
Issler Dainze wrote:
That doesn't mean we are always able to get what is asked for but there are active discussions for sure.
You shouldn't use the word "we". Remember, you said your job was done a long time ago. Actually, before CSM7 was even elected.
Issler Dainze
Tadakastu-Obata Corporation
The Honda Accord
#10 - 2012-10-05 02:30:51 UTC
Poetic Stanziel wrote:
Issler Dainze wrote:
That doesn't mean we are always able to get what is asked for but there are active discussions for sure.
You shouldn't use the word "we". Remember, you said your job was done a long time ago. Actually, before CSM7 was even elected.


Even though what I ran to do seems handled for the moment I actually do intend to continue to provide input.

There really is no making you happy, so when do you announce your CSM 8 bid?

Issler
Poetic Stanziel
The Scope
Gallente Federation
#11 - 2012-10-05 03:20:31 UTC
Issler Dainze wrote:
I actually do intend to continue to provide input.

There really is no making you happy, so when do you announce your CSM 8 bid?
So you have an intention to do some more work, but haven't quite got around to it yet. Good to hear.

I'll announce my CSM8 run when you resign from CSM7.
None ofthe Above
#12 - 2012-10-05 13:32:27 UTC  |  Edited by: None ofthe Above
Issler Dainze wrote:
So a couple of things, you can't see the private CSM forums but the CSM has been very active in discussing ship balance, crime watch and the next expansion feature set. In fact we've been talking with CCP on most everything being worked on at the moment. That doesn't mean we are always able to get what is asked for but there are active discussions for sure.

Just sayin,

Issler


Who is at fault if activity by a CSM pledged to transparency is not visible?

EDIT:
I hear that the CSM is providing feedback on somethings but often we don't find out what the positions taken are, which is what we need. When we do its usually because someone like Poetic poked the CSM with a stick. Then the "shut-up, you don't know what is happening on the internal forums" comments begin.

And you wonder why people poke you with sticks? Cause often it's the only way to get information out of you folk.

The only end-game content in EVE Online is the crap that makes you rage quit.

Rengerel en Distel
#13 - 2012-10-05 20:34:16 UTC
You know who cares if CSM7 sinks or swims? CSM7 and you. I think that's about it. Not even sure about all of CSM7.

CCP have continually come across as being the only ones that know how eve should be played. They have stated time and again that they almost entirely bypass any feedback given, because the players can't be trusted. Until CCP can actually learn from previous mistakes, instead of giving talking points about how they've learned from previous mistakes, the success or failure of features will be at the feet of CCP.

With the increase in shiptoasting, the Report timer needs to be shortened.

Alavaria Fera
GoonWaffe
#14 - 2012-10-06 01:29:28 UTC
Rengerel en Distel wrote:
You know who cares if CSM7 sinks or swims? CSM7 and you. I think that's about it. Not even sure about all of CSM7.

CCP have continually come across as being the only ones that know how eve should be played. They have stated time and again that they almost entirely bypass any feedback given, because the players can't be trusted. Until CCP can actually learn from previous mistakes, instead of giving talking points about how they've learned from previous mistakes, the success or failure of features will be at the feet of CCP.

Well for one, I think they can do a better job of parroting the talking points. The stuff they seem to come up with isn't cutting it.

Do you chaps need an online forums version of a teleprompter or something?

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?