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Tutorial and Opportunities Suggestions/Comments

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ISD Athechu
ISD STAR
ISD Alliance
#1 - 2012-09-18 13:47:59 UTC  |  Edited by: ISD Max Trix
****This is a discussion thread so feel free to make comments about what others are saying this isn't just here to post suggestions*******

There have been a great number of threads about this so it is time we put one up and sticky it.

Lets set some ground rules.
This is a topic to post here about your suggestions or problems that you encounter while running the tutorial. These can be common problems or these could be ideas that you think could make the tutorial better. Keep the discussions civil and not blown out of proportion.

This is NOT a place to bash New rookies or any players who have questions or suggestions about how to improve the tutorials.

Remember negative feedback is good but make sure it's constructive otherwise it's counterproductive to just say "They suck" need to give more then that.

If you have questions feel free to post them here or mail them to me if (or another ISD) if you would like.

Discussion Questions: What do you think about the tutorials or opportunities as they are now? Are they just fine as they are? What could use improvement? What are the strengths? Weaknesses?

Fake Edit: Please don't go making other threads about the tutorials and how they can be improved as that is also counterproductive. Those will be locked and directed to this thread.

Edit:
I have added opportunities to this thread as well as it will be the new system.

****This is a discussion thread so feel free to make comments about what others are saying this isn't just here to post suggestions*******

ISD Athechu

STAR Executive

EVE New Citizens Q&A Resources

Helping Players Since 2011

ISD Athechu
ISD STAR
ISD Alliance
#2 - 2012-09-18 13:55:40 UTC  |  Edited by: ISD Athechu
Other Suggestion Threads:

Your First Hour And Experience In EVE: Feedback from new Players - By The Big Lebowski
Suggestions from a new player. - By Usdom Chaffmen

ISD Athechu

STAR Executive

EVE New Citizens Q&A Resources

Helping Players Since 2011

Oraac Ensor
#3 - 2012-09-18 16:01:14 UTC  |  Edited by: Oraac Ensor
Leading on from my comments in Usdom Chaffmen's thread, Mission 3 of the business tutorial 'Balancing the Books' should provide a Miner 1 when the mission is accepted.

As it is, it causes a huge amount of frustration and annoyance to new players who have not already done the industry tutorial and therefore have nothing to mine with.
Sin Pew
Ministry of War
Amarr Empire
#4 - 2012-09-18 17:00:05 UTC
Oraac Ensor wrote:
Leading on from my comments in Usdom Chaffmen's thread, Mission 3 of the business tutorial 'Balancing the Books' should provide a Miner 1 when the mission is accepted.

As it is, it causes a huge amount of frustration and annoyance to new players who have not already done the industry tutorial and therefore have nothing to mine with.
Why doesn't CCP provide a standard fitted rookie ship instead to begin with?

[i]"haiku are easy, But sometimes they don't make sense, Refrigerator."[/i]

J'Poll
School of Applied Knowledge
Caldari State
#5 - 2012-09-18 19:57:35 UTC
Sin Pew wrote:
Oraac Ensor wrote:
Leading on from my comments in Usdom Chaffmen's thread, Mission 3 of the business tutorial 'Balancing the Books' should provide a Miner 1 when the mission is accepted.

As it is, it causes a huge amount of frustration and annoyance to new players who have not already done the industry tutorial and therefore have nothing to mine with.
Why doesn't CCP provide a standard fitted rookie ship instead to begin with?


Or merge industry and business and make them normal and adv. like the militairy ones.

Other then that. New tutorials are a good improvement compared with what I had when I started in 2010.
Only thing is that no matter what tutorial you make for EVE, it will only cover the very top layer of what EVE has to offer.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Anosha de'Cavemann
Perkone
#6 - 2012-09-21 17:35:53 UTC
J'Poll wrote:

Or merge industry and business and make them normal and adv. like the militairy ones.


As a new player who recently ran all the tutorials and Sister of Eve missions, I think this is a great suggestion. In retrospect I found the industry and business the most difficult/frustrating. My GF has started playing and is working through the tutorials. I've mentioned more than once that the 'Advanced military' is actually the easiest of the 5.

An other note, fantastic game, wish I would have tried it years ago. I've never has so much fun being this frustrated.

EvE, it's all about tear managment.

Nowehgo
Lowsec Safari Budget Tours
#7 - 2012-09-21 20:58:39 UTC
Overall, I've liked the tutorials. I have limited play time, so I'm just doing a few per day very slowly. I've been doing these missions while also having open a guide to them from another website. There have been moments that, even with the guide, I was thrown for a loop.

Mountains out of Molehills: Mission 2 of 10
The tutorial provides a major red herring here. Right before the player is going to go mining, the tutorial mentions that the player can simply right-click on the screen to pull up a list of asteroid belts for the system. I dutifully picked a belt, jumped to it, mined veldspar, and triumphantly returned to turn in the mission only to be told that I didn't have the ore. It checked my item hanger. There it was. Why wasn't it being accepted? Only then did I realize that I needed to mine from a specific spot, not just any old veldspar. Yes, this is a good lesson in reading carefully, but it was frustrating to be completely baffled on only the second mission that I had attempted (after the intro tutorial). Perhaps adding, "However, for your current mission, you must jump to a specific spot blah blah" might avoid confusion while simultaneously teaching the new player about this aspect of some missions.

Balancing the Books: Mission 9 of 10
This mission threw me for a loop. I had 2 x 1 MN Afterburner I, just as required. If there was some indication that I needed to repackage them in order to turn them, I certainly didn't see it. Luckily, someone in rookie chat eventually guessed my problem after I commented that I couldn't even make the Afterburners stack. I spent quite a bit of time, however, placing the Afterburners in my cargo bay, then back in the item hanger, then buying a third Afterburner off the market to see if it would be treated differently, etc.

Great game! I'm planning to subscribe. And blow stuff up. After being blown up. A lot.
Victor Geld
Evolved Lamb
#8 - 2012-09-22 00:49:52 UTC
I have been playing quite a bit already, but had my girlfriend join recently. This exposed me to the tutorials again, since I also used them as a warm up.

I really like the career tutorials. They have good rewards and story line, expose you to a lot of the professions and inspire you to join the rest of the Eve universe. But than they end. The transition from the career paths to the rest of the game is really jarring. Eve is all about margins, take industry for example. Trying to manufactor anything and make a bit of profit is near impossible without a lot of work as a beginner. You don't have too much money and are still learning the market etc.

My suggestion would be to put a bit more emphasis on the NPC market as used by haulers. A really good save intro to hauling is trading in trade goods. It will not make you rich, but you will also not get scammed as quickly and can slowly get used to the market workings. It would be great if something like this would excist for manufactoring too. If there were blue prints that would make items that all NPC stations would need, like the trade goods, it would give new players something to create while warming up to the rest of eve.

I feel combat already has this with the combat missions, and mining in a way too. It is the somewhat deeper elements that are the least explained and hardest to get into. Creating a less intimidating play ground for beginners would help.

Another note would be the combat career story line. One of the main NPC enemies mentions you could join him (these were the Caldari missions), but that is kind of a false promise. Currently there are no real tutorials or hints on how to join the 'darker side' of eve. These kinds of pirate tricks would also help players with pvp-ing I think, and might help with making people more used to loosing ships. My best example would be how you can join the Dark Brotherhood in the game Oblivion. Both sides of the coin get equal love with missions and narrative. Just an idea :)
shah Khan
The Chillout Company
#9 - 2012-09-29 20:29:06 UTC  |  Edited by: shah Khan
Victor Geld wrote:
I have been playing quite a bit already, but had my girlfriend join recently. This exposed me to the tutorials again, since I also used them as a warm up.

I really like the career tutorials. They have good rewards and story line, expose you to a lot of the professions and inspire you to join the rest of the Eve universe. But than they end. The transition from the career paths to the rest of the game is really jarring. Eve is all about margins, take industry for example. Trying to manufactor anything and make a bit of profit is near impossible without a lot of work as a beginner. You don't have too much money and are still learning the market etc.

My suggestion would be to put a bit more emphasis on the NPC market as used by haulers. A really good save intro to hauling is trading in trade goods. It will not make you rich, but you will also not get scammed as quickly and can slowly get used to the market workings. It would be great if something like this would excist for manufactoring too. If there were blue prints that would make items that all NPC stations would need, like the trade goods, it would give new players something to create while warming up to the rest of eve.

I feel combat already has this with the combat missions, and mining in a way too. It is the somewhat deeper elements that are the least explained and hardest to get into. Creating a less intimidating play ground for beginners would help.

Another note would be the combat career story line. One of the main NPC enemies mentions you could join him (these were the Caldari missions), but that is kind of a false promise. Currently there are no real tutorials or hints on how to join the 'darker side' of eve. These kinds of pirate tricks would also help players with pvp-ing I think, and might help with making people more used to loosing ships. My best example would be how you can join the Dark Brotherhood in the game Oblivion. Both sides of the coin get equal love with missions and narrative. Just an idea :)



I just wanted to give a big AYE to this.

I wanted to follow an industrial career, so the sisters missions did not appeal to me.

I quickly realised that mining in my Bantam was frustrating (cargohold too small, too many trips back to the station, can flippers etc), but I was 11 days away from a retriever.

I did find an agent - turned out to be a distribution agent that kept giving me missions with loads bigger than my cargohold.

I searched again and eventually found a security agent, but the mining skills I had trained left me vulnerable even to level 1 missions.

What I am trying to say is:
The sisters arc gives great (after tutorial) support for any PvE/PvP or Faction Warfare career. But, there is no support for any business or industrialist career.

Also, not everyone wants to join a corp.
J'Poll
School of Applied Knowledge
Caldari State
#10 - 2012-10-03 09:45:26 UTC
shah Khan wrote:
Victor Geld wrote:
I have been playing quite a bit already, but had my girlfriend join recently. This exposed me to the tutorials again, since I also used them as a warm up.

I really like the career tutorials. They have good rewards and story line, expose you to a lot of the professions and inspire you to join the rest of the Eve universe. But than they end. The transition from the career paths to the rest of the game is really jarring. Eve is all about margins, take industry for example. Trying to manufactor anything and make a bit of profit is near impossible without a lot of work as a beginner. You don't have too much money and are still learning the market etc.

My suggestion would be to put a bit more emphasis on the NPC market as used by haulers. A really good save intro to hauling is trading in trade goods. It will not make you rich, but you will also not get scammed as quickly and can slowly get used to the market workings. It would be great if something like this would excist for manufactoring too. If there were blue prints that would make items that all NPC stations would need, like the trade goods, it would give new players something to create while warming up to the rest of eve.

I feel combat already has this with the combat missions, and mining in a way too. It is the somewhat deeper elements that are the least explained and hardest to get into. Creating a less intimidating play ground for beginners would help.

Another note would be the combat career story line. One of the main NPC enemies mentions you could join him (these were the Caldari missions), but that is kind of a false promise. Currently there are no real tutorials or hints on how to join the 'darker side' of eve. These kinds of pirate tricks would also help players with pvp-ing I think, and might help with making people more used to loosing ships. My best example would be how you can join the Dark Brotherhood in the game Oblivion. Both sides of the coin get equal love with missions and narrative. Just an idea :)



I just wanted to give a big AYE to this.

I wanted to follow an industrial career, so the sisters missions did not appeal to me.

I quickly realised that mining in my Bantam was frustrating (cargohold too small, too many trips back to the station, can flippers etc), but I was 11 days away from a retriever.

I did find an agent - turned out to be a distribution agent that kept giving me missions with loads bigger than my cargohold.

I searched again and eventually found a security agent, but the mining skills I had trained left me vulnerable even to level 1 missions.

What I am trying to say is:
The sisters arc gives great (after tutorial) support for any PvE/PvP or Faction Warfare career. But, there is no support for any business or industrialist career.

Also, not everyone wants to join a corp.


Indeed very very true. However running the SoE epic arc as an industrial pilot gives you some ISK, some ships (that you can sell for more ISK) and just experience in how EVE works. That ISK you got from the SoE can then be used as starting cash in your industry plans.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Oraac Ensor
#11 - 2012-10-03 14:03:18 UTC
J'Poll wrote:
Indeed very very true. However running the SoE epic arc as an industrial pilot gives you some ISK, some ships (that you can sell for more ISK) and just experience in how EVE works. That ISK you got from the SoE can then be used as starting cash in your industry plans.

I've only done the SoE arc once, but if i remember correctly the only ship it provides is a shuttle.
J'Poll
School of Applied Knowledge
Caldari State
#12 - 2012-10-03 14:31:41 UTC
Oraac Ensor wrote:
J'Poll wrote:
Indeed very very true. However running the SoE epic arc as an industrial pilot gives you some ISK, some ships (that you can sell for more ISK) and just experience in how EVE works. That ISK you got from the SoE can then be used as starting cash in your industry plans.

I've only done the SoE arc once, but if i remember correctly the only ship it provides is a shuttle.


Been a long time for me too (about 2 years). So could be mistaken the SoE with a career agent or something. Still the ISK is quite a nice starting amount for any industrialist.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club

Lance Rossiter
CHAINS Corp
#13 - 2012-10-16 07:49:11 UTC  |  Edited by: Lance Rossiter
As a newbie who has just completed all the tutorials, I thought they were generally very good, being clear, varied, and informative.

I thought the strongest was the exploration tutorial - it was the most challenging and the most focused, walking me nicely through the process by going from a broad overview to the details of each specific type of site. I felt I learned a lot and I'm keen to develop some hacking skills to give it a go for real!

I thought the weakest was the business tutorial: It had a lot of simple courier missions as well as a lot of missions that covered the same ground as industry and exploration, with a few pirates added in. I'd have liked to see more content related to using the market.

Similarly, the reward distribution for the business tutorial felt strange: it awarded me the hacking skillbook, for example, which is a brilliant reward but feels like it should come under exploration. I'd hate to have missed that if I'd skipped the business tutorial because I wasn't as interested in trading as I was in probing.

Overall I enjoyed the tutorials and felt they were rewarding and served as good introductions to many different features of the game.

I would have liked to see a science and research tutorial.
Dallas Apuri
Doomheim
#14 - 2012-10-22 04:13:22 UTC
I finished all of the starter agent missions and working my way through the SoE arc.

Business - I really wanted to learn more about player contracts. I think the tutorial only hints about what the contracts are like, but going through the process of what accepting and working through a contract would be a huge help.

Industry - I though this went by pretty well. I didn't have to worry much at all about material gathering and manufacturing. I actually had fun figuring out what I needed to make all of the ammunition. A game where the in game calculator and notes actually helped!

Exploration - I loved these tutorials. Setting up the probes, scanning for different types of spots and using the mods to open them up. I wouldn't change this at all.

Military - What else can be said, you get a small ship and you blow things up.

Advanced Military - Yes, it's military with a little twist. I get the idea of the missions, there's more to combat than shooting things; like following orders and learning about electronic warfare. I think this is the one where players hunt down wolf. The final fight did surprise me a lot and was a little tough to get through, you know newbies and those webs.

Over all, the impression I got was that the missions were very helpful. I certainly would want to have more tutorials for planetary interaction and research. Having those two major features out of the game feels like I'm not getting to have a taste of what the full Eve experience is.

Boss Gay
Hedion University
Amarr Empire
#15 - 2012-10-23 16:33:00 UTC
Make the tutorials a video tutorials with auras voice, this would help alot. I have ADHD and i have trouble concentrate reading, video would sink in much better and would be way more high tech and cool.
Eternal Montage
Myriad Sequence
#16 - 2012-10-29 15:17:29 UTC  |  Edited by: Eternal Montage
You need to tackle all of the learning types at once. Auditory, visual, kinetic! Make little instructional videos (visual) with aura's voice (auditory) AND keep the little hint popups next to where someone needs to click (tactile)! I've learned so much from youtube--more than CCP ever taught me, no offense guys...

Edit: stuff like this-

http://www.youtube.com/watch?v=RBfEVd3bbf4

http://www.youtube.com/watch?v=heYfTA00Idg

You need to explain specifics as well as paint the world. Give meaning to what the new player is being told to do. I can't find it at the moment but I recently read something along the lines of "My first two hours in eve" somewhere in the forum. After I laughed my ass off reading it I realized that what is really missing for the new player is meaning. They're given a list of things to do and no reason why. Then at the end of that they're cut loose and don't really know what to do next.

I was also thinking, eve is all about player interaction. You should have a mentor system if you don't already have one. If you do have one... advertise it to new players.
ISD Athechu
ISD STAR
ISD Alliance
#17 - 2012-10-29 20:02:50 UTC
Eternal - I agree with the youtube video idea that would be great. Here is the thing though there is so much in EVE to learn I don't even think that even after a few months worth of video watching you could grasp everything in EVE. The voice might be a nice touch though.

The one thing about being "cut loose" that I think a lot of people miss is that EVE is a sandbox. You make the future you want this game isn't a linear type of game it's up to you to choose your own story.

As for your mentoring idea there are corporations out there (player groups) who do teach about EVE. There is also the Help Channel as well as the ISD:STAR team who specialize in helping out new pilots. But a general mentoring program where players can just mentor others from any group I can see being abused very quickly.

ISD Athechu

STAR Executive

EVE New Citizens Q&A Resources

Helping Players Since 2011

Eternal Montage
Myriad Sequence
#18 - 2012-10-29 20:21:33 UTC  |  Edited by: Eternal Montage
ISD Athechu wrote:
Eternal - I agree with the youtube video idea that would be great. Here is the thing though there is so much in EVE to learn I don't even think that even after a few months worth of video watching you could grasp everything in EVE. The voice might be a nice touch though.

The one thing about being "cut loose" that I think a lot of people miss is that EVE is a sandbox. You make the future you want this game isn't a linear type of game it's up to you to choose your own story.

As for your mentoring idea there are corporations out there (player groups) who do teach about EVE. There is also the Help Channel as well as the ISD:STAR team who specialize in helping out new pilots. But a general mentoring program where players can just mentor others from any group I can see being abused very quickly.


I agree with everything you said but I'm not suggesting CCP introduces something that teaches everyone everything. I just think the tutorial should approach all learning style and show new players how they can experience meaningful events. My noob experience was weird, granted the tutorial was different back then. When I started playing I wasn't really having fun and I didn't really know what to do, granted the game had some impressive moments. I actually made 3 different trials before getting hooked, and what hooked me was PVP. Basically the reason I kept coming back and the reason I pushed through the terrible new player experience in this game is because I KNEW what the game was, I knew what the potential experiences were, and I wanted to be a part of that. But like most people, when I started I was terrified of the brutal consequences of the game.

I think the tutorial and subsequent new player experience should not only teach a player how to use the daunting interface but also show them how their actions can be very meaningful, even in the beginning. I didn't get that impression at all. I had to come back to the game 3 times over the course of 8 years to finally get it. The only thing that made me go back were the amazing trailers for the game which clearly illustrated how I could be involved in it. So i guess we either accept the fact that eve is a brutal ***** mother of a game in the beginning or make sure that each noob is accounted for and enjoying themselves, which is pretty much impossible. So if they see some videos of cool things they can do maybe they'll stay hooked longer. Because I mean, I've had RL friends try the game and they couldn't get through the tutorial--that is a big problem IMO. I dunno, just spit-balling. I don't want to dumb down eve but I think the learning curve needs softening.
ISD Athechu
ISD STAR
ISD Alliance
#19 - 2012-10-29 20:40:59 UTC
Well the tutorial is only a highly recommended thing. You can of course just skip it entirely if you choose to and go on one of those "figure it out as you got" type of situations.

As for videos there are hundreds if not thousands of hours of videos of fleet battles and things out there. So if the idea is to promote them better that could be cool too. Question comes how to go about doing that then.

ISD Athechu

STAR Executive

EVE New Citizens Q&A Resources

Helping Players Since 2011

Eternal Montage
Myriad Sequence
#20 - 2012-10-30 19:16:10 UTC
Maybe the tutorial is fine. I was thinking last night and imagining how awesome it would be if there was a massive CDIA Files archive, almost like mass effect. Granted the EVElopedia has everything you need to know pretty much. The CDIA Files Missioning video and Sansha video are just so awesome and informative, It would be great if the series was continued. There is a clear template already laid out. Or maybe they could be incorporated with the tutorial. Just a thought. I don't know if it solves the problem but when I picture it in my head it seems really cool.
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