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Logitech G600 - Help needed
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Teh Frog
Exotic Connections
#1 - 2012-09-06 15:38:19 UTC  |  Edited by: Teh Frog
To make a drawn out explanation as short as possible:

-My birthday is today
-Girlfriend decides to get me a G600
-I flip ****. Best mouse I've had in over 5-6 years. (It can feel me breath Shocked )
-Plug and play works fine
-Check Logitech site for updates
-Download 8.35
-"Logitech Gaming Framework has stopped working" immediately when ran.

I've tried:
-redownload/reinstalling
-manually installing the update
-cleared my appdata
-turned it off and back on again
-scoured the logitech forums for answers/clues
-people are having the same issue, but I run Windows 7 and they were running vista

No matter what I do, it continues to crash when I load the software. I wont be too butt hurt if I can load a profile, but it'd be nice.

Problem signature:
Problem Event Name: APPCRASH
Application Name: LCore.exe
Application Version: 8.35.18.0
Application Timestamp: 500deb2e
Fault Module Name: atioglxx.dll
Fault Module Version: 6.14.10.11653
Fault Module Timestamp: 4ff3e437
Exception Code: c0000005
Exception Offset: 0092ca30
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Caleidascope
Republic Military School
Minmatar Republic
#2 - 2012-09-06 15:59:19 UTC
Fault Module Name: atioglxx.dll

^ that is amd video card dll. i guess you have some kind of conflict between video card driver and mouse driver.

Life is short and dinner time is chancy

Eat dessert first!
Teh Frog
Exotic Connections
#3 - 2012-09-06 16:28:54 UTC
Caleidascope wrote:
Fault Module Name: atioglxx.dll

^ that is amd video card dll. i guess you have some kind of conflict between video card driver and mouse driver.


I had read that as well on the Logi Forums. I know I have the most recent update for my video card. I just tried manually running the ati driver again and had my computer lock up on me. (Black screen, never wakes up).

I'm going to look up Logitech and Video Card Solutions, but is there anything else you might know?
Caleidascope
Republic Military School
Minmatar Republic
#4 - 2012-09-06 16:42:10 UTC
Teh Frog wrote:
Caleidascope wrote:
Fault Module Name: atioglxx.dll

^ that is amd video card dll. i guess you have some kind of conflict between video card driver and mouse driver.


I had read that as well on the Logi Forums. I know I have the most recent update for my video card. I just tried manually running the ati driver again and had my computer lock up on me. (Black screen, never wakes up).

I'm going to look up Logitech and Video Card Solutions, but is there anything else you might know?

Not off hand. My last ATI card was Radeon 9250, that was 4 or 5 generations of ATI cards ago.

The big problem is that we don't know why the video card driver crashes. If I understand correctly, Windows generates crash dump file. What you have listed is probably part of the crash dump, but it is mostly raw information.

Try this to get more detailed information about the crash:
Debugging a Minidump with WinDbg

You can also use WinDbg, a debugger that is part of the Windows Debugging Tools, to debug a minidump. WinDbg allows you to debug without having to use Visual Studio. To download Windows Debugging Tools, see Windows Debugging Tools on Windows Hardware Developer Central.

After installing Windows Debugging Tools, you must enter the symbol path in WinDbg.
To enter a symbol path in WinDbg

On the File menu, click Symbol Path.

In the Symbol Search Path window, enter the following:

"srv*c:\cache*http://msdl.microsoft.com/download/symbols;"


Windows Debugging Tools: http://msdn.microsoft.com/en-us/windows/hardware/gg463009.aspx

Life is short and dinner time is chancy

Eat dessert first!