These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Lost connection to EVE around 16:35 UK -Socket closed

Author
Autumn Equinox
Evil Young Flesh
#1 - 2012-08-18 16:46:34 UTC
Hi guys.

I lost my connection to eve around 16:35 UK time this afternoon. Cannot load any CCP web sites - using a family members connection to post this.

Other sites / eve raidio (Hi guys ) / etc are all ok.

I have spoken to my ISP, as I feel this looks like a upstream issue - but got given the mushroom treatment as it was home time.
(aka email and someone will look at it monday - its 17:00 and we want to go home)

I have had a few "socket closed" errors over the last week or so as well.

Quote:
tracert 87.237.38.200

Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms READYSHARE [192.168.0.1]
2 27 ms 28 ms 28 ms 82.X.Y.Z
3 35 ms 27 ms 28 ms 91.X.Y.Z
4 28 ms 28 ms 28 ms 86.54.135.173
5 50 ms 38 ms 44 ms ge1-1-core4.th.eclipse.net.uk [81.5.191.2]
6 28 ms 27 ms 28 ms vl-7.lon-th2cr.spn.kcom.com [86.54.161.149]
7 29 ms 28 ms 27 ms ldn-s10-rou-1041.UK.eurorings.net [134.222.146.5
2]
8 28 ms 28 ms 28 ms ldn-s2-rou-1003.UK.eurorings.net [134.222.231.29
]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * 35 ms * srv200-g.ccp.cc [87.237.38.200]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * 35 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.


From my family members connection its ok
tracert 87.237.38.200

Quote:
Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 16 ms 16 ms 16 ms 92.x.y.z
3 17 ms 17 ms 17 ms 78.x.y.z
4 18 ms 18 ms 18 ms host-78-151-230-8.as13285.net [78.151.230.8]
5 19 ms 18 ms 18 ms host-78-144-1-32.as13285.net [78.144.1.32]
6 18 ms 19 ms 18 ms Opal-ge-2.2.0.mpr1.lhr3.above.net [213.161.78.21
3]
7 31 ms 19 ms 19 ms 213-152.240-254.PXu259.above.net [213.152.240.25
4]
8 65 ms 208 ms 215 ms srv245-e.ccp.cc [87.237.36.245]
9 19 ms 18 ms 19 ms srv248-e.ccp.cc [87.237.36.248]
10 20 ms 19 ms 20 ms srv200-g.ccp.cc [87.237.38.200]

Trace complete.


Can someone ask CCP networks if there is a upstream issue with network paths via UK.eurorings.net - I am sure my connection used to go via level3.net last time I looked (not that I check the path oftern)

Thanks.

Mortevile Crendraven
The Scope
Gallente Federation
#2 - 2012-08-18 17:03:28 UTC
As i said in the other post

Try this it work for me "\CCP\EVE\bin\exefile.exe " the screen may be black for a secs but it work.
ChingChongCha
State War Academy
Caldari State
#3 - 2012-08-18 17:13:18 UTC
I am getting also a problem since downtime.
My connection to everything else is fine.

Quote:

Target Name: srv200-g.ccp.cc
IP: 87.237.38.200
Date/Time: 2012/08/18 18:47:31 to 2012/08/18 19:06:37

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 332 0 0.0 0 0 0 e.home [192.168.1.1]
2 332 0 0.0 27 254 40 [10.17.10.139]
3 332 3 0.9 27 215 38 [10.242.233.2]
4 332 4 1.2 27 95 36 [10.113.228.66]
5 332 4 1.2 27 70 36 vc-196-207-33-2.3g.vodacom.co.za [196.207.33.2]
6 332 2 0.6 28 56 36 [192.168.107.22]
7 332 1 0.3 27 201 38 [41.0.164.1]
8 332 23 6.9 197 272 209 te-9-2.car5.London1.Level3.net [217.163.45.253]
9 331 313 94.6 197 241 208 ae-2-52.edge4.London1.Level3.net [4.69.139.106]
10 331 321 97.0 200 210 204 [195.50.122.214]
11 331 328 99.1 204 207 205 srv248-e.ccp.cc [87.237.36.248]
12 332 0 0.0 197 505 225 srv200-g.ccp.cc [87.237.38.200]
Naava Edios
Phoenix Naval Operations
Phoenix Naval Systems
#4 - 2012-08-18 17:32:42 UTC
Getting the same issue and I'm over in British Columbia Canada, I've had this a couple times since the last patch came out random Sockets closed I've had the same ISP for the past 6 months and it hasn't been a problem since, Able to do everything and anything else on the internet except for anything on the EVE servers.


CCP why u no love us!!!
Botia Macracantha
UK Corp
Goonswarm Federation
#5 - 2012-08-18 18:04:40 UTC
Mortevile Crendraven wrote:
As i said in the other post

Try this it work for me "\CCP\EVE\bin\exefile.exe " the screen may be black for a secs but it work.


OK, you sir are a genius, but does this mean I have to live out of a bin forever?
It also begs the question of what will happen when the next patch comes along. I am also betting its not the end of the socket closed screw up either.

Oh well, back in for now, however temporary

Daros Shi
School of Applied Knowledge
Caldari State
#6 - 2012-08-18 18:11:09 UTC

Also started having this issue today.
Mortevile Crendraven
The Scope
Gallente Federation
#7 - 2012-08-18 19:11:12 UTC  |  Edited by: Mortevile Crendraven
Yes its temporary ..... lets see tomorow how things workCry

Its just that some of us have this problem but at least we can play with this work around....