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Trouble logging into eve

First post
Author
Smarty James
Aliastra
Gallente Federation
#41 - 2012-08-18 16:51:05 UTC
same from Belgium telenet.be

Target Name: srv200-g.ccp.cc
IP: 87.237.38.200
Date/Time: 18/08/2012 18:47:45 to 18/08/2012 18:48:29

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 45 0 0,0 0 1 0 [192.168.1.1]
2 45 0 0,0 5 49 10 d54C0E001.access.telenet.be [84.192.224.1]
3 43 10 23,3 7 43 10 dD5E0C4A1.access.telenet.be [213.224.196.161]
4 45 1 2,2 8 30 10 dD5E0FD19.access.telenet.be [213.224.253.25]
5 45 2 4,4 7 41 11 kpn.bnix.net [194.53.172.59]
6 45 1 2,2 22 50 26 nntr-s1-rou-1022.FR.eurorings.net [134.222.231.189]
7 44 1 2,3 21 48 25 ldn-s2-rou-1021.UK.eurorings.net [134.222.231.162]
8 45 2 4,4 22 96 27 ldn-s2-rou-1041.UK.eurorings.net [134.222.228.94]
9 43 13 30,2 86 167 92 [134.222.109.173]
10 43 16 37,2 83 133 91 srv245-e.ccp.cc [87.237.36.245]
11 43 30 69,8 86 99 91 srv248-e.ccp.cc [87.237.36.248]
12 44 7 15,9 85 114 90 srv200-g.ccp.cc [87.237.38.200]
Rana Ash
Gradient
Electus Matari
#42 - 2012-08-18 16:54:43 UTC
I belive there was a small hamster insurrection, better work condition and food where the demands.
But the gerbil shock troops should be firmly in control of the server area by now..
Travis Immortalis
Immortalis Systems
#43 - 2012-08-18 16:59:05 UTC
Rana Ash wrote:
I belive there was a small hamster insurrection, better work condition and food where the demands.
But the gerbil shock troops should be firmly in control of the server area by now..

The furry rodent minions are well-trained.

On a more serious note, I'm using AT&T fiber in USA and I'm completely unaffected by this problem.
My gerbils are flippin' ninjas.
Erinn Sylvanus
NovaTech Universal
#44 - 2012-08-18 17:02:29 UTC
Still getting kicked within a few minutes of logging in.
Ser Jorah Mormont
Doomheim
#45 - 2012-08-18 17:05:31 UTC
Erinn Sylvanus wrote:
Still getting kicked within a few minutes of logging in.

your lucky to be able to log in...ive been strugling the whole day..
Necromincon
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#46 - 2012-08-18 17:06:22 UTC
I've been logged on for about 20 minutes now and still running. But sometimes i get like the actions are "laggy". I press a button and it takes about 5 secs for the action to really happen
Rana Ash
Gradient
Electus Matari
#47 - 2012-08-18 17:11:42 UTC
Travis Immortalis wrote:
Rana Ash wrote:
I belive there was a small hamster insurrection, better work condition and food where the demands.
But the gerbil shock troops should be firmly in control of the server area by now..

The furry rodent minions are well-trained.

On a more serious note, I'm using AT&T fiber in USA and I'm completely unaffected by this problem.
My gerbils are flippin' ninjas.



Well the insurrection seems to be in certin areas of the server housing, so i am not suprised that they apparently
used ninja gerbils.
The hamsters do not have any heavy weaponry, thus it should be much of a problem for the gerbil to resume total
control over the server areas affected..
koodiac
Grumpy Grumps
#48 - 2012-08-18 17:13:21 UTC
This is getting very annoying, in for 20 minutes then kicked again and back to unable to login. fix this **** so we can login and play again... yes I am getting tired of this crap.
Aramatheia
Tiffany and Co.
#49 - 2012-08-18 17:18:54 UTC  |  Edited by: Aramatheia
im from australia and up untill about 1 hour ago had no issues, i have been dc'd 3 times since then. out of the blue it just locks up then 30 seconds later pops up the little box saying socket closed. I can log straight back in, but only to be dc'd again shortly after

EDIT - i have had zero internet issues all night, i have been watching youtube videos and/or browsing just fine, i came straight on here to post this immediately after having the socket closed thing kick me from the game

EDIT 2 - another note, i have been running 2 accounts first time it was my main account that got dc'd leaving my alt unaffected, second time it was both accounts, this time it was just my alt. I was having major lag and unresponsiveness and assumed my main was prepping for socket closed too but i just realised its still logged on, it just had 60 seconds where nothing i did worked
Necromincon
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#50 - 2012-08-18 17:21:48 UTC
Necromincon wrote:
I've been logged on for about 20 minutes now and still running. But sometimes i get like the actions are "laggy". I press a button and it takes about 5 secs for the action to really happen


Whatever happened to me 1h30 minutes ago seems solved, no more connections drops and no more "lag" (out of sync) events.
guiliguiliguili
Doomheim
#51 - 2012-08-18 17:22:48 UTC
Same from France with Orange as ISP.


tail of my tracert:

43 ms 42 ms xe-8-0-2-0.auvtr3.Aubervilliers.opentransit.net [193.251.128.210]
N/A 46 ms te1-1.parse1.Paris.opentransit.net [193.251.129.57]
43 ms 43 ms kpn-1.GW.opentransit.net [193.251.252.246]
56 ms 56 ms sdns-s1-rou-1101.FR.eurorings.net [134.222.230.153]
61 ms 61 ms ldn-s1-rou-1021.UK.eurorings.net [134.222.232.129]
61 ms 56 ms ldn-s2-rou-1021.UK.eurorings.net [134.222.231.166]
56 ms 56 ms ldn-s2-rou-1041.UK.eurorings.net [134.222.228.94]

UK.eurorings.net seems to be commun to all of us ..

Necromincon
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#52 - 2012-08-18 17:26:21 UTC
Necromincon wrote:
Necromincon wrote:
I've been logged on for about 20 minutes now and still running. But sometimes i get like the actions are "laggy". I press a button and it takes about 5 secs for the action to really happen


Whatever happened to me 1h30 minutes ago seems solved, no more connections drops and no more "lag" (out of sync) events.



If it helps,

Here are my trace :

2 2 ms 1 ms 1 ms dial-b1-169-193.telepac.pt [194.65.169.193]
3 4 ms 6 ms 7 ms bl3-74-157.dsl.telepac.pt [213.13.74.157]
4 8 ms 7 ms 7 ms lis2-cr1-hu-3-0-0.cprm.net [195.8.10.201]
5 31 ms 31 ms 31 ms lon1-cr1-be1.cprm.net [195.8.0.218]
6 32 ms 58 ms 32 ms xe-7-2-0.edge3.London1.Level3.net [212.113.15.89]
7 42 ms 33 ms 40 ms vl-3601-ve-225.csw2.London1.Level3.net [4.69.166.145]
8 * * * Request timed out.
9 37 ms 37 ms 36 ms 195.50.122.214
10 37 ms 36 ms 36 ms srv248-e.ccp.cc [87.237.36.248]
11 38 ms 36 ms 38 ms srv200-g.ccp.cc [87.237.38.200]
CCP Phantom
C C P
C C P Alliance
#53 - 2012-08-18 17:27:33 UTC
We have identified that Level3 and Global Crossing are causing some connection issues currently.

As a fix we have routed the traffic via Telia-sonera now which should resolve the connections issues but might result in increased latency for some connections.

CCP Phantom - Senior Community Developer

Drixy
Aliastra
Gallente Federation
#54 - 2012-08-18 17:28:18 UTC
Necromincon wrote:
Necromincon wrote:
I've been logged on for about 20 minutes now and still running. But sometimes i get like the actions are "laggy". I press a button and it takes about 5 secs for the action to really happen


Whatever happened to me 1h30 minutes ago seems solved, no more connections drops and no more "lag" (out of sync) events.


Still having the same problem, I got dropped out like 1,5h ago, couldn't log back for atleast 10 minutes, stopped trying after that, I was able to log in about 5 minutes ago, but got disconnected within 2 minutes and now I can't log in anymore
Ishtanchuk Fazmarai
#55 - 2012-08-18 17:28:30 UTC
Forums went away, now are back... I am waiting to login, retrieve my drones safely, dock and call it a day. I don't recall that TQ had this kind of stability issues some years ago, what happened? Question

Roses are red / Violets are blue / I am an Alpha / And so it's you

Necromincon
Societas Imperialis Sceptri Coronaeque
Khimi Harar
#56 - 2012-08-18 17:28:44 UTC
CCP Phantom wrote:
We have identified that Level3 and Global Crossing are causing some connection issues currently.

As a fix we have routed the traffic via Telia-sonera now which should resolve the connections issues but might result in increased latency for some connections.



Thanks for the update.
Elmanketticks
In Fidem
Outsmarted
#57 - 2012-08-18 17:30:24 UTC  |  Edited by: Elmanketticks
I got logged off at about 1530 while hauling stuff. Luckily there was no gatecamp where I was just warping to... I wonder if that loss would've been gotten reimbursed.

German provider Vodafone V-DSL 50mbit/s here. TQ status was unknown for a while and eveonline.com including forums didn't work either, but eve-offline.net showed everything up and running. Strange. But since I also noticed the drop from 38k to 33k players in a few minutes I didn't think the problem to be on my side at all. Anyway, nice to be able to log on again.

Looking forward to a devblog on this Blink

The State will not fall. Join us. Fight. Conquer.

edit: disregard that, the state has fallen.

Caroline Grace
Retrostellar Boulevard
#58 - 2012-08-18 17:32:07 UTC
CCP Phantom wrote:
Between 15:30 and 15:40 UTC we lost around 5000 connections, the situation afterwards seems to have stabilized with no additional connection drops.

While we continue our investigations and our work on fixing the situation we would like to apologize for the inconvenience.

Thank you for your superswifty response and awesomesouce! ˇˇ

I'm Caroline Grace, and this is my favorite musical on the Citadel.

Rutger Centemus
Joint Empire Squad
#59 - 2012-08-18 17:32:34 UTC
CCP Phantom wrote:
We have identified that Level3 and Global Crossing are causing some connection issues currently.

As a fix we have routed the traffic via Telia-sonera now which should resolve the connections issues but might result in increased latency for some connections.

If by "increased latency" you mean "sorry, you still won't be able to log in" you'ld be correct. Otherwise, this hasn't fixed (all) the problems (yet).
koodiac
Grumpy Grumps
#60 - 2012-08-18 17:34:50 UTC
CCP Phantom wrote:
We have identified that Level3 and Global Crossing are causing some connection issues currently.

As a fix we have routed the traffic via Telia-sonera now which should resolve the connections issues but might result in increased latency for some connections.



must have been a very short fix,\logged in to\ character picking then dc'ed again and same issue...

this has been going on very way too long

can this please be fixed asap and not just a quick routing through another connection