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Issues, Workarounds & Localization

 
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Can't launch the game
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Moe Cislak
Brutor Tribe
Minmatar Republic
#1 - 2012-08-03 20:30:50 UTC
Hello, I am having troubles launching EvE on my laptop.

It runs with Windows 7 and has all the minimum requirements, but when I click Play on the launcher the screen flashes a few times, then I'm back on Windows with the Login Screen music playing in background, when I try to click on the EvE client tab nothing happens except for my mouse cursor disapearing. The only way to fix it is to ctrl + alt + del then kill the EvE process.

Any advices ? I tried repairing / fresh install, it didn't work.
Moe Cislak
Brutor Tribe
Minmatar Republic
#2 - 2012-08-04 15:24:40 UTC
Nobody ever had this kind of problem ?
Moe Cislak
Brutor Tribe
Minmatar Republic
#3 - 2012-08-07 09:23:07 UTC
One last bump, in case someone missed it.
Zaza Zebra
Fabeltjeskrant Industries
#4 - 2012-08-07 14:23:32 UTC
I am having similair problems on my laptop, Eve used to work before inferno, but since I downloaded inferno patch it seems to have these problems.

Graphics options seem to be ok, direct x is at the latest version and 9c is also installed.
My laptop has a AMD video card and the latest 12.6 software version.
Moe Cislak
Brutor Tribe
Minmatar Republic
#5 - 2012-08-08 13:50:59 UTC
The bug appears to be fixed with today's patch
Zaza Zebra
Fabeltjeskrant Industries
#6 - 2012-08-09 01:16:09 UTC
For me it is not yet fixed..........
Moe Cislak
Brutor Tribe
Minmatar Republic
#7 - 2012-08-10 14:31:21 UTC
Aaaaaaaand it's gone!

I tried to start the game seconds ago and the exact same bug is back. Still no answer to my petition.

I guess I'll just play Dust until they fix this...
bp920091
Black Aces
Goonswarm Federation
#8 - 2012-08-13 08:48:56 UTC
This may seem like a stupid question, but have you updated your graphics drivers recently?

If your client defaulted to FullScreen mode, as opposed to windowed mode, and your desktop has a different resolution than your EVE install/client, your graphics card may just metaphorically throw its hands up in the air and give up after trying to change the resolution to something that works.

In short, try this:
1. Update Graphics Drivers
2. Manually change your desktop resolution (go from small to large, until you hit whatever your EVE install has the resolution set to)
3. 100% uninstall eve and reinstall the client (might be a corrupted file in the appdata folder or a broken registry key)
4. Hope CCP responds to a petition fast :)

This is all that i can think of, hope it helps.

-bp920091
Zaza Zebra
Fabeltjeskrant Industries
#9 - 2012-08-26 15:07:22 UTC
Ok now I have reïnstalled eve finally, it still doesn't work and has the same problems.
I am thinking it has something to do with the videocard, but nothing has changed except for eve and the drivers of the videocard.